West Hampstead Thameslink
Ticket office
Open now
Station details
| Station Operator: TL | |
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| Station Code: WHP |
| Staffing Level: partTime | |
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| CCTV: Yes |
| Oyster Pre Pay | No |
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| Oyster Validator | Yes |
| Smartcard Issued | Yes |
| Smartcard Validator | Yes |
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Travelcard: Zone 2 |
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Oyster Comments: Oyster top-up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station. |
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| Oyster Topup | Yes |
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| Prepurchase Collection | Yes |
| Smartcard Topup | No |
| Ticket Machine | Yes |
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Penalty Fares: Applicable Operators: Thameslink |
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| Lost Property Contact Available | No |
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Website: Go to website |
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| Ticket Gate | Yes |
| Customer Help Points | Yes |
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| Atm Machine | Yes |
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Atm Machine Note: ATM located in station entrance |
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| Baby Change | No |
| Seated Area | Yes |
| Passenger Information Systems | Yes |
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Passenger Information Systems Note: Departure Screens, Announcements, |
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| Shops | No |
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Shops Note: WHSmith store available in ticket hall |
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| Station Buffet | Yes |
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Station Buffet Note: Coffee shop, Platform 1 |
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| Telephones (Cards & Coins) | No |
| Toilets | Yes |
| Waiting Room | No |
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Waiting Room Note: There is a heated waiting areas on platform 1. Unheated shelters are available on platforms 2, 3 & 4 |
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| Car parking | No |
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| Cycle Storage Availability | Yes |
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Sheltered: No |
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| Cycle Storage CCTV | Yes |
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| Location for Rail Replacement Services | Yes |
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Location For Rail Replacement Service Note: Rail replacement bus stop locations are shown in the 'Getting to and from the station' section under 'onward travel'. |
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| Taxi Rank | Yes |
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Taxi Rank Note: NO |
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| Bus Service | Yes |
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Bus Service Note: Information to plan your onward journey is available in a printable format can be found here |
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| Accessible Booking Office Counter | No |
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| Accessible Public Telephones | No |
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Accessible Public Telephones Note: Public telephones are not accessible |
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| Accessible Toilets | No |
| Induction Loop | Yes |
| Wheelchairs Available | Yes |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: This is a Category A station: This station has step-free level access to the platform. Assistance Meeting Point is the main station entrance next to the bike rack and ticket machines. |
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| Accessible Taxis | No |
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| Accessible Ticket Machines | Yes |
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Accessible Ticket Machines Note: All Thameslink ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details |
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| Impaired Mobility Set Down | Yes |
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Impaired Mobility Set Down Note: At the entrance on Iverson Road. |
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| Helpline Contact | Yes |
| If you require assistance on your journey, please contact our assisted travel helpline to discuss your requirements on: Email - customerservices@thameslinkrailway.com | Phone - 0800 058 2844 | Textphone - 0800 138 1018 | |
| Helpline Opening Hours | Yes |
| Mon - Sun: Twenty Four Hours | |
| Staff Help Available | Yes |
| Mon - Sun: Twenty Four Hours | |
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Staff Help Available Note: A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below. |
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Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
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Live departures & arrivals for West Hampstead Thameslink
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 15:44 | St Albans Platform 2 | 2 | On time |
n/a
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See details on departure to St Albans | |
| 15:46 | Sutton (London) Platform 1 | 1 | 15:54 8 mins late |
n/a
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See details on departure to Sutton (London) | |
| 15:51 | Rainham (Kent) via London St Pancras Platform 1 | 1 | 15:54 3 mins late |
n/a
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See details on departure to Rainham (Kent) via London St Pancras | |
| 15:52 | Luton Platform 2 | 2 | On time |
n/a
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See details on departure to Luton | |
| 15:59 | Bedford Platform 4 | 4 | On time |
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See details on departure to Bedford | |
| 15:59 | St Albans Platform 2 | 2 | On time |
n/a
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See details on departure to St Albans | |
| 16:01 | Sutton (London) via Wimbledon Platform 1 | 1 | 16:03 2 mins late |
n/a
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See details on departure to Sutton (London) via Wimbledon | |
| 16:09 | Brighton Platform 3 | 3 | 16:14 5 mins late |
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See details on departure to Brighton | |
| 16:14 | Bedford Platform | Cancelled |
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See details on departure to Bedford | ||
| 16:14 | St Albans Platform 2 | 2 | On time |
n/a
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See details on departure to St Albans |
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 15:44 | Sutton (London) Platform 2 | 2 | On time |
n/a
|
See details on departure to Sutton (London) | |
| 15:45 | St Albans Platform 1 | 1 | 15:53 8 mins late |
n/a
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See details on departure to St Albans | |
| 15:51 | Luton Platform 1 | 1 | 15:54 3 mins late |
n/a
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See details on departure to Luton | |
| 15:52 | Rainham (Kent) Platform 2 | 2 | On time |
n/a
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See details on departure to Rainham (Kent) | |
| 15:56 | Crawley Platform | 16:09 13 mins late |
n/a
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See details on departure to Crawley | ||
| 15:59 | Brighton Platform 4 | 4 | On time |
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See details on departure to Brighton | |
| 15:59 | Sutton (London) Platform 2 | 2 | On time |
n/a
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See details on departure to Sutton (London) | |
| 16:00 | St Albans Platform 1 | 1 | 16:02 2 mins late |
n/a
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See details on departure to St Albans | |
| 16:09 | Bedford Platform 3 | 3 | 16:14 5 mins late |
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See details on departure to Bedford | |
| 16:14 | Gatwick Airport Platform | Cancelled |
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See details on departure to Gatwick Airport |
Usual seating availability
More info-
Many seats available
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Plenty of seats available
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Some seats available
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Only a few seats available
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Standing room only
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n/aData unavailable
Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk