West Hampstead Thameslink
Ticket office
Open now
Station details
| Station Operator: TL | |
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| Station Code: WHP |
| Staffing Level: partTime | |
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| CCTV: Yes |
| Oyster Pre Pay | No |
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| Oyster Validator | Yes |
| Smartcard Issued | Yes |
| Smartcard Validator | Yes |
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Travelcard: Zone 2 |
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Oyster Comments: Top-Up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station. |
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| Oyster Topup | Yes |
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| Prepurchase Collection | Yes |
| Smartcard Topup | No |
| Ticket Machine | Yes |
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Penalty Fares: Applicable Operators: Thameslink |
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| Lost Property Contact Available | No |
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Website: Go to website |
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| Ticket Gate | Yes |
| Customer Help Points | Yes |
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| Atm Machine | Yes |
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Atm Machine Note: ATM located in station entrance |
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| Baby Change | No |
| Seated Area | Yes |
| Passenger Information Systems | Yes |
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Passenger Information Systems Note: Departure Screens, Announcements, |
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| Shops | No |
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Shops Note: WHSmith store available in ticket hall |
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| Station Buffet | Yes |
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Station Buffet Note: Coffee shop, Platform 1 |
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| Telephones (Cards & Coins) | No |
| Toilets | Yes |
| Waiting Room | No |
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Waiting Room Note: 1 x platform 1 open 24 hours. Platform 2/3 & 4 - open shelters |
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| Car parking | No |
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| Cycle Storage Availability | Yes |
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Sheltered: No |
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| Cycle Storage CCTV | Yes |
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| Location for Rail Replacement Services | Yes |
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Location For Rail Replacement Service Note: Rail replacement bus stop locations are shown in the 'Getting to and from the station' section under 'onward travel'. |
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| Taxi Rank | Yes |
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Taxi Rank Note: NO |
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| Bus Service | Yes |
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Bus Service Note: Information to plan your onward journey is available in a printable format can be found here |
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| Accessible Booking Office Counter | No |
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| Accessible Public Telephones | No |
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Accessible Public Telephones Note: Public telephones are not accessible |
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| Accessible Toilets | No |
| Induction Loop | Yes |
| Wheelchairs Available | Yes |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: This is a Category A station: This station has step-free level access to the platform. Assistance Meeting Point is the main station entrance next to the bike rack and ticket machines. |
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| Accessible Taxis | No |
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| Accessible Ticket Machines | Yes |
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Accessible Ticket Machines Note: All Thameslink ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details |
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| Impaired Mobility Set Down | Yes |
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Impaired Mobility Set Down Note: At the entrance on Iverson Road. |
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| Helpline Contact | Yes |
| If you require assistance on your journey, please contact our assisted travel helpline to discuss your requirements on: Email - assistedtravel@thameslinkrailway.com | Phone - 0800 058 2844 | Textphone - 0800 138 1018 | |
| Helpline Opening Hours | Yes |
| Mon - Sun: 7:00 AM to 10:00 PM | |
| Staff Help Available | Yes |
| Mon - Sun: Twenty Four Hours | |
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Staff Help Available Note: A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below. |
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Live departures & arrivals for West Hampstead Thameslink
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 16:56 | Gatwick Airport Platform 3 | 3 | 17:00 4 mins late |
n/a
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See details on departure to Gatwick Airport | |
| 16:58 | St Albans Platform 2 | 2 | On time |
n/a
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See details on departure to St Albans | |
| 17:02 | Sutton (London) via Wimbledon Platform 1 | 1 | On time |
n/a
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See details on departure to Sutton (London) via Wimbledon | |
| 17:06 | Orpington Platform 1 | 1 | Delayed |
n/a
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See details on departure to Orpington | |
| 17:14 | St Albans Platform 2 | 2 | On time |
n/a
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See details on departure to St Albans | |
| 17:17 | Sutton (London) Platform 1 | 1 | On time |
n/a
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See details on departure to Sutton (London) | |
| 17:21 | Rainham (Kent) via London St Pancras Platform 1 | 1 | On time |
n/a
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See details on departure to Rainham (Kent) via London St Pancras | |
| 17:22 | Luton Platform 2 | 2 | On time |
n/a
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See details on departure to Luton | |
| 17:29 | St Albans Platform 2 | 2 | On time |
n/a
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See details on departure to St Albans | |
| 17:32 | Sutton (London) via Wimbledon Platform | Cancelled |
n/a
|
See details on departure to Sutton (London) via Wimbledon |
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 16:56 | Bedford Platform 3 | 3 | 16:59 3 mins late |
n/a
|
See details on departure to Bedford | |
| 16:56 | Sutton (London) Platform 2 | 2 | On time |
n/a
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See details on departure to Sutton (London) | |
| 17:02 | St Albans Platform 1 | 1 | On time |
n/a
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See details on departure to St Albans | |
| 17:14 | Sutton (London) Platform 2 | 2 | On time |
n/a
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See details on departure to Sutton (London) | |
| 17:16 | St Albans Platform 1 | 1 | On time |
n/a
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See details on departure to St Albans | |
| 17:20 | Luton Platform 1 | 1 | On time |
n/a
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See details on departure to Luton | |
| 17:22 | Rainham (Kent) Platform 2 | 2 | On time |
n/a
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See details on departure to Rainham (Kent) | |
| 17:29 | Sutton (London) Platform 2 | 2 | On time |
n/a
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See details on departure to Sutton (London) | |
| 17:31 | St Albans Platform | Cancelled |
n/a
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See details on departure to St Albans | ||
| 17:39 | Bedford Platform 3 | 3 | On time |
n/a
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See details on departure to Bedford |
Usual seating availability
More info-
Many seats available
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Plenty of seats available
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Some seats available
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Only a few seats available
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Standing room only
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n/aData unavailable
Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk