West Ham
Ticket office
Unstaffed
Station details
| Station Operator: LT | |
|---|---|
| Station Code: WEH |
| Staffing Level: unstaffed | |
|---|---|
| CCTV: Yes |
| Oyster Pre Pay | Yes |
|---|---|
| Oyster Validator | Yes |
| Smartcard Issued | No |
| Smartcard Validator | No |
|
Travelcard: Zone 2/3 |
|
| Oyster Topup | Yes |
|---|---|
| Prepurchase Collection | No |
| Smartcard Topup | No |
| Ticket Machine | Yes |
| Lost Property Contact Available | No |
|---|---|
|
Phone number:
0343 222 1234 Website: Go to website |
|
| Ticket Gate | Yes |
|
Customer Services: TfL Customer Services: Tel - 0343 222 1234 |
|
| Customer Help Points | Yes |
|---|
| Atm Machine | No |
|---|---|
|
Atm Machine Note: ATM can be found in the Post Office across the road. |
|
| Baby Change | No |
| Seated Area | No |
|
Seated Area Note: There are no seats in the ticket hall. Seats are available on the platform. |
|
| Passenger Information Systems | Yes |
|
Passenger Information Systems Note: |
|
| Shops | Yes |
|---|---|
|
Shops Note: Nisa Local convenience store and Home & Beauty shop by entrance to station. |
|
| Station Buffet | No |
| Telephones | No |
| Toilets | No |
|
Toilets Note: None |
|
| Waiting Room | No |
| Car parking | No |
|---|
| Cycle Storage Availability | No |
|---|
| Cycle Storage CCTV | No |
|---|
| Location for Rail Replacement Services | Yes |
|---|---|
|
Location For Rail Replacement Service Note: When the District and Hammersmith & City lines are closed through the station, replacement buses will generally operate to/from Canning Town station, please use Jubilee line or DLR connections. |
|
| Taxi Rank | No |
| Bus Service | No |
|---|
| Accessible Booking Office Counter | No |
|---|---|
|
Accessible Booking Office Counter Note: Ticket office staff provide assistance where possible. See ticket office opening hours. |
|
| Accessible Public Telephones | No |
| Accessible Toilets | No |
| Induction Loop | Yes |
| Wheelchairs Available | No |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
|
Step Free Access Note: This station has step-free access via lifts to all platforms |
|
| Accessible Taxis | No |
|---|---|
|
Accessible Taxis Note: Contact taxi operator directly |
|
| Accessible Ticket Machines | No |
|
Accessible Ticket Machines Note: Accessible ticket machines sell tickets suitable for use on London Underground services, including Travelcards. Where tickets for National Rail services are not available through an accessible ticket machine, ticket office staff provide assistance where possible. |
|
| Impaired Mobility Set Down | No |
|
Impaired Mobility Set Down Note: Drop-off point close by with dropped kerb but no safe crossing. |
|
| Helpline Contact | Yes |
| 0343 222 1234 or 020 3031 9331 (Textphone) | |
| Staff Help Available | Yes |
|
Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
|
Live departures & arrivals for West Ham
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 05:09 | Shoeburyness Platform 8 | 8 | On time |
n/a
|
See details on departure to Shoeburyness | |
| 05:15 | London Fenchurch Street calling at Limehouse Platform 7 | 7 | On time |
n/a
|
See details on departure to London Fenchurch Street calling at Limehouse | |
| 05:19 | London Fenchurch Street calling at Limehouse Platform 7 | 7 | On time |
n/a
|
See details on departure to London Fenchurch Street calling at Limehouse | |
| 05:33 | Shoeburyness via Chafford Hundred Platform 8 | 8 | On time |
n/a
|
See details on departure to Shoeburyness via Chafford Hundred | |
| 05:39 | Shoeburyness Platform 8 | 8 | On time |
n/a
|
See details on departure to Shoeburyness | |
| 05:47 | Grays via Rainham Platform 8 | 8 | On time |
n/a
|
See details on departure to Grays via Rainham | |
| 05:58 | London Fenchurch Street calling at Limehouse Platform 7 | 7 | On time |
n/a
|
See details on departure to London Fenchurch Street calling at Limehouse | |
| 06:03 | Shoeburyness via Chafford Hundred Platform 8 | 8 | On time |
n/a
|
See details on departure to Shoeburyness via Chafford Hundred | |
| 06:06 | London Fenchurch Street calling at Limehouse Platform 7 | 7 | On time |
n/a
|
See details on departure to London Fenchurch Street calling at Limehouse | |
| 06:09 | Shoeburyness Platform 8 | 8 | On time |
n/a
|
See details on departure to Shoeburyness |
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 05:09 | London Fenchurch Street Platform 8 | 8 | On time |
n/a
|
See details on departure to London Fenchurch Street | |
| 05:15 | Southend Central Platform 7 | 7 | On time |
n/a
|
See details on departure to Southend Central | |
| 05:19 | Shoeburyness Platform 7 | 7 | On time |
n/a
|
See details on departure to Shoeburyness | |
| 05:32 | London Fenchurch Street Platform 8 | 8 | On time |
n/a
|
See details on departure to London Fenchurch Street | |
| 05:39 | London Fenchurch Street Platform 8 | 8 | On time |
n/a
|
See details on departure to London Fenchurch Street | |
| 05:46 | London Fenchurch Street Platform 8 | 8 | On time |
n/a
|
See details on departure to London Fenchurch Street | |
| 05:58 | Shoeburyness Platform 7 | 7 | On time |
n/a
|
See details on departure to Shoeburyness | |
| 06:02 | London Fenchurch Street Platform 8 | 8 | On time |
n/a
|
See details on departure to London Fenchurch Street | |
| 06:05 | Shoeburyness Platform 7 | 7 | On time |
n/a
|
See details on departure to Shoeburyness | |
| 06:09 | London Fenchurch Street Platform 8 | 8 | On time |
n/a
|
See details on departure to London Fenchurch Street |
Usual seating availability
More info-
Many seats available
-
Plenty of seats available
-
Some seats available
-
Only a few seats available
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Standing room only
-
n/aData unavailable
Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk