Valley
Ticket office
Closed now
Station details
Station Operator: AW | |
Station Code: VAL |
Staffing Level: unstaffed | |
CCTV: Yes |
Oyster Pre Pay | No |
Oyster Validator | No |
Smartcard Issued | No |
Smartcard Validator | No |
Oyster Topup | No |
Prepurchase Collection | No |
Smartcard Topup | No |
Ticket Machine | No |
Lost Property Contact Available | Yes |
Phone number:
03333 211 202 Website: Go to website |
|
Customer Services: Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales |
Customer Help Points | No |
Atm Machine | No |
Baby Change | No |
Seated Area | Yes |
Passenger Information Systems | Yes |
Passenger Information Systems Note: Departure Screens, Arrival Screens, |
Shops | No |
Station Buffet | No |
Telephones | Yes |
Toilets | No |
Waiting Room | No |
Car parking | No |
Cycle Storage Availability | No |
Cycle Storage CCTV | Yes |
Location for Rail Replacement Services | Yes |
Location For Rail Replacement Service Note: Wait on the road outside the station adjacent to the level crossing |
|
Taxi Rank | No |
Bus Service | Yes |
Bus Service Note: The nearest bus stops are located on the main road in the village centre, about 100 yards. |
Accessible Booking Office Counter | No |
Accessible Public Telephones | No |
Accessible Toilets | No |
Induction Loop | Yes |
Wheelchairs Available | No |
Ramp For Train Access | Yes |
Step Free Access | Yes |
Step Free Access Note: Category B1 Access to Platform 1 (to Chester) is via the station car park and a wooden gate. Step free access to Platform 2 (to Holyhead) is via a metal gate and end of platform ramp from the main road. A Harrington Hump is situated on Platform 1
For full station facilities as stated in the Accessible
Travel Policy, please visit the Transport for Wales website: www.tfwrail.wales/our-network/stations. |
Accessible Taxis | No |
Accessible Ticket Machines | No |
Impaired Mobility Set Down | No |
Helpline Contact | Yes |
03333 211202 | |
Helpline Opening Hours | Yes |
Mon - Sun: 8:00 AM to 8:00 PM | |
Staff Help Available | Yes |
Staff Help Available Note: No platform staff available at the station however assistance is provided by the Conductor on the train. |