Twickenham Train Station

Address

Twickenham station
London Road
Twickenham
TW1 1BD

Station staff availability

Station staff availability
Mon - Fri	06:15-22:45
Sat	06:15-22:45
Sun	08:00-20:00

For full accessibility information at Twickenham, view our accessibility info below.

Ticket office availability

Ticket office availability
Mon - Fri:	06:40-20:20
Sat:	06:40-20:20
Sun:	07:40-19:10

0 Station updates

Station details

Accessibility

Station Accessibility
Accessible Booking Office Counter	Yes
Induction Loop	Yes
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes	All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Accessible Toilets	Yes
Step Free Access	Yes	Step-free category A Station - This station has step-free access to all platforms.
Impaired Mobility Set Down	Yes

Getting to and from the station
Accessible Taxis	No

Staff help
Staff Help Available	Yes	Mon - Fri: 6:15 AM to 10:45 PM Sat: 6:15 AM to 10:45 PM Sun: 8:00 AM to 8:00 PM
Assisted Travel	Yes	Assistance from station staff is available to customers boarding and alighting trains, and moving through this station during staffed hours. Please make yourself known to staff at the Ticket Gateline. Outside of staffed hours, the guard will provide boarding and alighting assistance. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train. During staffed hours, make yourself know to the station staff, or outside of these hours, make your presence known to the guard who will step-down onto the platform, or you can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj
Helpline Contact	Yes	0800 5282100
Helpline Opening Hours	Yes	Mon - Fri: 24 Hours Sat: 24 Hours Sun: 24 Hours
Accessible Public Telephones	No

Station facilities

Atm Machine	Yes	Inside booking hall.
Baby Change	Yes	Baby changing on Platform 5
Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Arrival Screens, Announcements,
Shops	Yes
Station Buffet	Yes
Toilets	Yes	The toilets are located on all the platforms. The National key toilets are located on Platforms 3 and 5; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: radar@radar.org.uk.
CCTV	Yes
Telephones	No
Waiting Room	No

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes
Ticket Office Note		Ticket office is located in the booking hall.Ticket Vending Machines are by the Plaza lift and in the booking hall.

Smartcards
Smartcard Issued	Yes
Smartcard Validator	Yes
Smartcard Topup	Yes
Travelcard		Zone 5

Oyster Pay as you go Information
Oyster Validator	Yes
Oyster Topup	Yes
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No

Passenger services

Website: https://www.southwesternrailway.com/contact-and-help/lost-property
Ticket Gate	Yes
Customer Services		Please contact our Customer Service Centre on 0345 6000 650
Customer Help Points	Yes	Help points are available on all platforms
Lost Property Contact Available	No
Customer Services: Please contact our Customer Service Centre on 0345 6000 650

Car parking

Car parking	Yes
Name: Twickenham Car Park - from Sunday 17 September 2023 Operator: Spaces: 14 Car Parking Contact Available: No Accessible Car Park Equipment: Yes Accessible Spaces: 6 Accessible Spaces Note: Parking is chargeable for all vehicles except registered Blue Badge holders.	Daily Charge: £9.20

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: Yes Spaces: 78 Type: Compounds,Racks Location: Mezzanine Level
Cycle Storage CCTV	Yes

Bicycle Storage

Cycle Storage Availability

Yes

Sheltered: Yes
Spaces: 78
Type: Compounds,Racks
Location:

Mezzanine Level

Cycle Storage CCTV

Yes

Other transport

Location for Rail Replacement Services	Yes	Towards Richmond and Strawberry Hill: London Road (A310) Bus Stop C outside station Towards Hounslow: Bus Stop on Whitton Road
Bus Service	Yes	Information to plan your onward journey is available in a printable format here
Taxi Rank	No

Location for Rail Replacement Services

Yes

Towards Richmond and Strawberry Hill: London Road (A310) Bus Stop C outside station

Towards Hounslow: Bus Stop on Whitton Road

Bus Service

Yes

Information to plan your onward journey is available in a printable format here

Taxi Rank

General information

Station Operator	SW
Station Code	TWI
Staffing Level	partTime

Live departures & arrivals for Twickenham

Departures

Arrivals

Live departures for Twickenham
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
00:04	Wimbledon		Cancelled	n/a
This service has been cancelled because of train crew being delayed
00:10	Reading Platform 5	5	On time	n/a
00:11	London Waterloo Platform 4	4	On time	n/a
00:13	London Waterloo Platform 3	3	On time	n/a
00:28	Windsor & Eton Riverside Platform 5	5	On time	n/a
00:34	Kingston Platform 5	5	On time	n/a
00:40	Reading Platform 5	5	On time	n/a
00:57	Staines		On time	n/a
01:03	Kingston		On time	n/a
23:33	Wimbledon Platform 5	5	23:37 4 mins late	n/a

Live arrivals at Twickenham
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
00:03	London Waterloo		Cancelled	n/a
This service has been cancelled because of train crew being delayed
00:10	London Waterloo Platform 5	5	On time	n/a
00:10	Reading Platform 4	4	On time	n/a
00:12	London Waterloo Platform 3	3	On time	n/a
00:27	London Waterloo Platform 5	5	On time	n/a
00:34	London Waterloo Platform 5	5	On time	n/a
00:40	London Waterloo Platform 5	5	On time	n/a
00:56	London Waterloo		On time	n/a
01:03	London Waterloo		On time	n/a
23:33	London Waterloo Platform 5	5	23:37 4 mins late	n/a

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

timetables for Twickenham

No timetables.

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