Thetford

Address

Thetford station
Station Road
Thetford
IP24 1AH

Ticket office

Mon - Fri:	7:00 AM to 1:30 PM
Sat:	7:00 AM to 1:30 PM
Sun:	Closed

0 Station updates

Station details

General information

Station Operator: LE
Station Code: TTF

Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay	No
Oyster Validator	No
Smartcard Issued	Yes
Smartcard Validator	No

Penalty Fares: Applicable Operators: Southeastern
Oyster Topup	No
Prepurchase Collection	Yes
Smartcard Topup	Yes
Ticket Machine	Yes

Passenger services

Website: https://www.greateranglia.co.uk/lost-property
Lost Property Contact Available	No
Customer Services: Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).Closed on Christmas Day and Boxing Day.

Customer Help Points	Yes
Customer Help Points Note: Help points can be found at the following location(s): Platform 1 (for trains towards Norwich) - Between the steps and waiting room / toilets, fixed to the platform-facing wall of the station building Platform 2 (for trains towards Ely and Cambridge) - Next to the yellow boarding ramp and below the customer information screen, fixed to the platform-facing wall of the station building

Customer Help Points

Customer Help Points Note:

Help points can be found at the following location(s):

Platform 1 (for trains towards Norwich) - Between the steps and waiting room / toilets, fixed to the platform-facing wall of the station building
Platform 2 (for trains towards Ely and Cambridge) - Next to the yellow boarding ramp and below the customer information screen, fixed to the platform-facing wall of the station building

Station facilities

Atm Machine	No
Baby Change	No
Seated Area	Yes
Passenger Information Systems	Yes
Passenger Information Systems Note: Departure Screens, Announcements,

Shops	No
Station Buffet	No
Telephones	Yes
Toilets	Yes
Toilets Note: The female and accessible toilets are located in the station building and are accessed via the waiting room on Platform 1 (for trains towards Norwich). A radar key is not required to access the accessible toilet facility. Male toilets are located on Platform 2 (for trains towards Ely and Cambridge). All toilets at this station are scheduled to be open at the following times: Weekdays (Mon - Fri) 07:00 : 13:00Saturday 07:00 : 13:00Sunday closed
Waiting Room	No
Waiting Room Note: The waiting rooms are located in the station buildings and are under the canopy on Platform 1 (for trains towards Norwich), and next to the ticket office on Platform 2 (for trains towards Ely and Cambridge).

Car parking

Car parking	Yes

Name: Station Car Park
Operator: National Car Parks Ltd
Spaces: 35
Car Parking Contact Available: No
Phone number:
Website: https://www.ncp.co.uk/find-a-car-park/car-parks/thetford-station-g-anglia/
Accessible Car Park Equipment: Yes
Accessible Spaces: 2

Daily Charge: £3.70
Weekly Charge: £14.00
Monthly Charge: £46.00

Cycling

Cycle Storage Availability	Yes
Sheltered: Yes Spaces: 40 Type: Stands Location: There are ten cycle stands on Platform 1 (for trains towards Norwich), located underneath the footbridge steps. Another ten cycle stands have been temporarily moved from underneath the footbridge steps on Platform 2 (for trains towards Ely and Cambridge) to the opposite end of the same platform, beyond the main station building.

Cycle Storage Availability

Sheltered: Yes
Spaces: 40
Type: Stands
Location:

There are ten cycle stands on Platform 1 (for trains towards Norwich), located underneath the footbridge steps. Another ten cycle stands have been temporarily moved from underneath the footbridge steps on Platform 2 (for trains towards Ely and Cambridge) to the opposite end of the same platform, beyond the main station building.

Cycle Storage CCTV	No

Other transport

Location for Rail Replacement Services	Yes
Location For Rail Replacement Service Note: Rail replacement bus services pick up and drop off in the middle of the station car park.
Taxi Rank	No

Bus Service	No

Accessibility

Accessible Booking Office Counter	Yes
Induction Loop	Yes
Accessible Public Telephones	No
Accessible Toilets	No
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Step Free Access	No
Step Free Access Note: There is step free access from the carpark to Platform 2 (for trains towards Ely and Cambridge) only, with no step free access from the carpark to Platform 1 (for trains towards Norwich) via the station as there is a stepped footbridge between the platforms. Step free access is available to Platform 1 via a footpath that leads to / from Croxton Road and this is the route that customers with restricted mobility are advised to use, as the other path that leads to / from Station Lane is along an unsurfaced road without a footpath. This station is a category B2 station according to ORR station classification system: https://www.orr.gov.uk/media/10955 Assistance meeting point is at the ticket office (during opening hours), or alternatively on the platform.

Accessible Taxis	Yes
Accessible Taxis Note: Details of nearest taxis are shown on station information poster
Accessible Ticket Machines	Yes
Impaired Mobility Set Down	No
Helpline Contact	Yes
0800 028 28 78
Helpline Opening Hours	Yes
Mon - Sun: 8:00 AM to 8:00 PM
Staff Help Available	Yes
Mon - Fri: 7:00 AM to 1:30 PM Sat: 7:00 AM to 1:30 PM
Staff Help Available Note: Assistance at this station is provided by a staff member during ticket office opening hours. On board conductors also operate on this route and can provide assistance to board and alight at all times. Booking is recommended. What assistance is available for customers using this station? Board and alight Ramp assistance Luggage (on and off train only) Ticket sale on board How can Turn Up And Go (TUAG) assistance be requested by customers using this station? By calling 0345 600 7245 (option 4) By selecting the help button on the ticket machine at this station By using one of the two Help Points at this station
Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Live departures & arrivals for Thetford

Departures

Arrivals

Live departures for Thetford
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability	further details
20:36	Nottingham Platform 2	2	On time	n/a	See details on departure to Nottingham
20:40	Norwich Platform 1	1	20:50 10 mins late	n/a	See details on departure to Norwich
21:00	Norwich Platform 1	1	On time	n/a	See details on departure to Norwich
21:45	Cambridge Platform 2	2	On time	n/a	See details on departure to Cambridge
22:00	Norwich Platform 1	1	On time	n/a	See details on departure to Norwich

Live arrivals at Thetford
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability	further details
20:35	Norwich Platform 2	2	On time	n/a	See details on departure to Norwich
20:39	Liverpool Lime Street Platform 1	1	20:49 10 mins late	n/a	See details on departure to Liverpool Lime Street
20:59	Cambridge Platform 1	1	On time	n/a	See details on departure to Cambridge
21:44	Norwich Platform 2	2	On time	n/a	See details on departure to Norwich
21:59	Cambridge Platform 1	1	On time	n/a	See details on departure to Cambridge

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

timetables for Thetford

No timetables.

Download Station Information for Thetford (HTML file)

Download all Station Information