Thetford
Ticket office
Open now
Station details
| Station Operator: LE | |
|---|---|
| Station Code: TTF |
| Staffing Level: partTime | |
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| CCTV: No |
| Oyster Pre Pay | No |
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| Oyster Validator | No |
| Smartcard Issued | Yes |
| Smartcard Validator | No |
| Oyster Topup | No |
|---|---|
| Prepurchase Collection | Yes |
| Smartcard Topup | Yes |
| Ticket Machine | Yes |
| Lost Property Contact Available | No |
|---|---|
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Website: Go to website |
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Customer Services: Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day. |
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| Customer Help Points | Yes |
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Customer Help Points Note: Help points available on platforms 1 and 2. |
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| Atm Machine | No |
|---|---|
| Baby Change | No |
| Seated Area | Yes |
| Passenger Information Systems | Yes |
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Passenger Information Systems Note: Departure Screens, Arrival Screens, |
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| Shops | No |
|---|---|
| Station Buffet | No |
| Telephones (Cards & Coins) | Yes |
| Toilets | Yes |
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Toilets Note: Womens and accessible toilets are available in the waiting room on platform 1 and mens on platform 2 |
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| Waiting Room | No |
| Car parking | Yes |
|---|---|
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Name: Station Car Park Operator: National Car Parks Ltd Spaces: 35 Annual Charge: £437.00 Daily Charge: £3.50 Monthly Charge: £44.00 Off Peak Charge: £3.50 Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: £125.00 Weekly Charge: £12.00 |
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| Car Parking Contact Available | No |
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Phone number: Website: Go to website |
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| Cycle Storage Availability | Yes |
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Sheltered: Yes |
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| Cycle Storage CCTV | No |
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| Location for Rail Replacement Services | Yes |
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Location For Rail Replacement Service Note: Replacement transport stop on the station forecourt |
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| Taxi Rank | No |
| Bus Service | Yes |
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Bus Service Note: Local bus services |
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| Accessible Booking Office Counter | Yes |
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| Accessible Public Telephones | No |
| Accessible Toilets | Yes |
| Induction Loop | Yes |
| Wheelchairs Available | Yes |
| Ramp For Train Access | Yes |
| Step Free Access | No |
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Step Free Access Note: Step free access to each platform, but not between platforms. For trains towards Norwich access is via a footpath off Croxton Road, for trains towards Ely the step free access it through the station car park off Station Road. This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is the platform. |
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| Accessible Taxis | No |
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Accessible Taxis Note: Details of nearest taxis are shown on station information poster |
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| Accessible Ticket Machines | Yes |
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Accessible Ticket Machines Note: On platform 2. |
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| Impaired Mobility Set Down | No |
| Helpline Contact | Yes |
| 0800 028 28 78 | |
| Helpline Opening Hours | Yes |
| Mon - Sun: 8:00 AM to 8:00 PM | |
| Staff Help Available | Yes |
| Mon - Fri: 7:00 AM to 1:30 PM Sat: 7:00 AM to 1:30 PM |
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Assisted Travel: As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile. |
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Live departures & arrivals for Thetford
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 11:43 | Norwich Platform | On time |
n/a
|
See details on departure to Norwich | ||
| 12:00 | Stansted Airport Platform 2 | 2 | On time |
n/a
|
See details on departure to Stansted Airport | |
| 12:02 | Norwich Platform 1 | 1 | On time |
n/a
|
See details on departure to Norwich | |
| 12:23 | Liverpool Lime Street Platform | On time |
n/a
|
See details on departure to Liverpool Lime Street | ||
| 12:41 | Norwich Platform | On time |
n/a
|
See details on departure to Norwich | ||
| 13:01 | Norwich Platform 1 | 1 | On time |
n/a
|
See details on departure to Norwich | |
| 13:02 | Stansted Airport Platform 2 | 2 | On time |
n/a
|
See details on departure to Stansted Airport | |
| 13:24 | Liverpool Lime Street Platform | On time |
n/a
|
See details on departure to Liverpool Lime Street |
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 11:43 | Nottingham Platform | On time |
n/a
|
See details on departure to Nottingham | ||
| 11:59 | Norwich Platform 2 | 2 | On time |
n/a
|
See details on departure to Norwich | |
| 12:01 | Stansted Airport Platform 1 | 1 | On time |
n/a
|
See details on departure to Stansted Airport | |
| 12:22 | Norwich Platform | On time |
n/a
|
See details on departure to Norwich | ||
| 12:40 | Nottingham Platform | On time |
n/a
|
See details on departure to Nottingham | ||
| 13:00 | Stansted Airport Platform 1 | 1 | On time |
n/a
|
See details on departure to Stansted Airport | |
| 13:01 | Norwich Platform 2 | 2 | On time |
n/a
|
See details on departure to Norwich | |
| 13:23 | Norwich Platform | On time |
n/a
|
See details on departure to Norwich |
Usual seating availability
More info-
Many seats available
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Plenty of seats available
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Some seats available
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Only a few seats available
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Standing room only
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n/aData unavailable
Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk