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Last updated: 03:20

Sway

Address

Sway station
Station Road
Sway
SO41 6BA

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Ticket office

Closed now

Station details

Station Operator: SW
Station Code: SWY
Staffing Level: partTime
CCTV: Yes

Oyster Pre Pay No
Oyster Validator No
Smartcard Issued No
Smartcard Validator Yes
Oyster Topup No
Prepurchase Collection Yes
Smartcard Topup Yes
Ticket Machine Yes
Penalty Fares:
Applicable Operators: South Western Railway
Ticket Office Note:
On platform 1 next to the ticket office

Lost Property Contact Available No
Website: Go to website
Customer Services:
Please contact our Customer Service Centre on 0345 6000 650
Customer Help Points Yes
Customer Help Points Note:

Help points are available on all platforms

Atm Machine No
Baby Change No
Seated Area Yes
Passenger Information Systems Yes
Passenger Information Systems Note:
Shops No
Station Buffet No
Telephones (Cards & Coins) No
Toilets Yes
Toilets Note:

The toilets are located on Platform 1. The National key toilets are located in the Waiting Room on Platform 1; these toilets are operated by a radar key. Toilets are only available when the ticket office is open.
Waiting Room No
Waiting Room Note:

Platform 1 

Car parking Yes
Name: Station Car Park
Operator:
Spaces: 34

Annual Charge: £289.00
Daily Charge: £2.30
Monthly Charge: £28.90
Off Peak Charge: N/A
Six Monthly Charge: N/A
Per Hour Charge: N/A
Three Monthly Charge: £86.70
Weekly Charge: £11.50
Car Parking Contact Available No
Phone number:
Website: Go to website
Note:

Weekend tickets are available from 1200 Friday £4.70 

Cycle Storage Availability Yes

Sheltered: Yes
Spaces: 10
Type: Lockers
Location:

Cycle Storage CCTV Yes

Location for Rail Replacement Services Yes
Location For Rail Replacement Service Note:

To Bournemouth: Station Road by Railway Bridge opposite Bus Stop

To Brockenhurst: Station Road Bus Stop by Railway Bridge
Taxi Rank No
Bus Service Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessible Booking Office Counter No
Accessible Public Telephones No
Accessible Toilets Yes
Accessible Toilets Note:
The National key toilets are located in the Waiting Room on Platform 1; these toilets are operated by a radar key.
Induction Loop Yes
Wheelchairs Available No
Ramp For Train Access Yes
Step Free Access No
Step Free Access Note:
Step-free category B station - This station has level access from the main entrance to Platform 1 (for trains towards Southampton). There is level access from the car park to Platform 2 (for trains towards Bournemouth/ Weymouth) via a separate entrance. The step-free route between platforms is approximately 300m via the street (please note the station access road on the Platform 2 side has no pavement).
Accessible Taxis No
Accessible Ticket Machines Yes
Accessible Ticket Machines Note:

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Impaired Mobility Set Down Yes
Helpline Contact Yes
0800 5282100
Helpline Opening Hours Yes
Mon - Fri: Twenty Four Hours
Sat: Twenty Four Hours
Sun: Twenty Four Hours
Staff Help Available Yes
Mon - Fri: 6:35 AM to 10:00 AM
Assisted Travel:

Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. You can also use our Assisted Boarding Points service. More information here: here

Live departures & arrivals for Sway

Departures
Arrivals

Usual seating availability

More info
  • Many seats available
  • Plenty of seats available
  • Some seats available
  • Only a few seats available
  • Standing room only
  • n/a
    Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

timetables for Sway

No timetables.

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