Sway

Address

Sway station
Station Road
Sway
SO41 6BA

Ticket office

Mon - Fri:	6:35 AM to 10:00 AM
Sat:	Closed
Sun:	Closed

0 Station updates

Station details

General information

Station Operator: SW
Station Code: SWY

Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay	No
Oyster Validator	No
Smartcard Issued	No
Smartcard Validator	Yes

Penalty Fares: Applicable Operators: Southeastern
Oyster Topup	No
Prepurchase Collection	Yes
Smartcard Topup	Yes
Ticket Machine	Yes
Ticket Office Note: On platform 1 next to the ticket office

Passenger services

Website: https://www.southwesternrailway.com/contact-and-help/lost-property
Lost Property Contact Available	No
Customer Services: Please contact our Customer Service Centre on 0345 6000 650

Customer Help Points	Yes
Customer Help Points Note: Help points are available on all platforms

Station facilities

Atm Machine	No
Baby Change	No
Seated Area	Yes
Passenger Information Systems	Yes
Passenger Information Systems Note: Departure Screens,

Shops	No
Station Buffet	No
Telephones	No
Toilets	Yes
Toilets Note: The toilets are located on Platform 1. The National key toilets are located in the Waiting Room on Platform 1; these toilets are operated by a radar key. Toilets are only available when the ticket office is open.
Waiting Room	No
Waiting Room Note: Heated waiting room on Platform 1. Seating is compliant with code of practice.

Car parking

Car parking	Yes

Name: Sway Car Park
Operator:
Spaces: 32
Car Parking Contact Available: No Accessible Car Park Equipment: No
Accessible Spaces: 3

Daily Charge: £2.40
Weekly Charge: £9.50
Monthly Charge: £34.30

Cycling

Cycle Storage Availability	Yes
Sheltered: Yes Spaces: 10 Type: Racks Location:

Cycle Storage CCTV	Yes

Other transport

Location for Rail Replacement Services	Yes
Location For Rail Replacement Service Note: To Bournemouth: Station Road by Railway Bridge opposite Bus Stop To Brockenhurst: Station Road Bus Stop by Railway Bridge
Taxi Rank	No

Location for Rail Replacement Services

Location For Rail Replacement Service Note:

To Bournemouth: Station Road by Railway Bridge opposite Bus Stop

To Brockenhurst: Station Road Bus Stop by Railway Bridge

Taxi Rank

Bus Service	Yes
Bus Service Note: Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter	No
Induction Loop	Yes
Accessible Public Telephones	No
Accessible Toilets	No
Wheelchairs Available	No
Ramp For Train Access	Yes
Step Free Access	No
Step Free Access Note: Step-free category B station - This station has level access from the main entrance to Platform 1 (for trains towards Southampton). There is level access from the car park to Platform 2 (for trains towards Bournemouth/ Weymouth) via a separate entrance. The step-free route between platforms is approximately 300m via the street (please note the station access road on the Platform 2 side has no pavement).

Accessible Taxis	No
Accessible Ticket Machines	Yes
Accessible Ticket Machines Note: All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Impaired Mobility Set Down	Yes
Helpline Contact	Yes
0800 5282100
Helpline Opening Hours	Yes
Mon - Fri: 24 Hours Sat: 24 Hours Sun: 24 Hours
Staff Help Available	Yes
Mon - Fri: 6:35 AM to 10:00 AM
Assisted Travel: Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. You can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj

Live departures & arrivals for Sway

Departures

Arrivals

Live departures for Sway
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability	further details
06:05	London Waterloo Platform 1	1	On time	n/a	See details on departure to London Waterloo
06:20	Poole Platform 2	2	On time	n/a	See details on departure to Poole
06:43	Poole Platform 2	2	On time	n/a	See details on departure to Poole

Live arrivals at Sway
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability	further details
06:05	Poole Platform 1	1	On time	n/a	See details on departure to Poole
06:20	Brockenhurst Platform 2	2	On time	n/a	See details on departure to Brockenhurst
06:43	Southampton Central Platform 2	2	On time	n/a	See details on departure to Southampton Central

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

timetables for Sway

No timetables.

Download Station Information for Sway (HTML file)

Download all Station Information