Swanley
Ticket office
Closed now
| Mon - Fri: | 6:00 AM to 6:30 PM |
|---|---|
| Sat: | 7:00 AM to 7:00 PM |
| Sun: | 8:00 AM to 2:30 PM |
Station details
| Station Operator: SE | |
| Station Code: SAY |
| Staffing Level: Full Time | |
| CCTV: Yes |
| True | Oyster Pre Pay |
| True | Oyster Validator |
| True | Smartcard Issued |
| True | Smartcard Validator |
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Travelcard: Zone 8 |
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Oyster Comments: Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self service ticket machine |
| True | Oyster Topup |
| True | Prepurchase Collection |
| True | Smartcard Topup |
| True | Ticket Machine |
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Penalty Fares: Applicable Operators: Southeastern |
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Ticket Office Note: On way in to access trains from the car park |
| False> | Lost Property Contact Available |
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Phone number:
0345 322 7021 Website: Go to website |
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Customer Services: This station has Secure station accreditation - For more information contact 0345 322 7021 |
| True | Customer Help Points |
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Customer Help Points Note: On platform |
| False> | Atm Machine |
| False | Baby Change |
| True | Seated Area |
| True | Passenger Information Systems |
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Passenger Information Systems Note: Departure Screens, Announcements, Arrival Screens, |
| True | Shops |
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Shops Note: newspapers |
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| True | Station Buffet |
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Station Buffet Note: Coffee kiosk |
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| True | Telephones (Cards & Coins) |
| True | Toilets |
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Toilets Note: Platform 1 + 2- Available during staffing hours |
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| False | Waiting Room |
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Waiting Room Note: platform 1/2 and 3/4 |
| true | Car parking |
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Name: Station Car Park Operator: Indigo Park Solutions UK Limited Spaces: 106 Annual Charge: £1195.20 Daily Charge: £7.00 Monthly Charge: £110.50 Off Peak Charge: £6.20 Six Monthly Charge: £659.30 Per Hour Charge: N/A Three Monthly Charge: £329.60 Weekly Charge: £31.40 |
| False | Car Parking Contact Available |
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Phone number: 03301 235 247 Website: Go to website Note: From 1st June - new off peak evening rate (after 18:00) - £1.50 |
| True | Cycle Storage Availability |
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Sheltered: Yes |
| True | Cycle Storage CCTV |
| True | Location for Rail Replacement Services |
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Location For Rail Replacement Service Note: Main car park outside the booking hall |
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| False | Taxi Rank |
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| True | Bus Service |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
| True | Accessible Booking Office Counter |
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Accessible Booking Office Counter Note: There are standing height and wheelchair height ticket counters available. |
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| False | Accessible Public Telephones |
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Accessible Public Telephones Note: Public telephones are not wheelchair accessible |
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| True | National Key Toilets |
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National Key Toilets Note: Platforms 1/2- Available during staffing hours |
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| True | Induction Loop |
| True | Wheelchairs Available |
| True | Ramp For Train Access |
| True | Step Free Access |
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Step Free Access Note: This station has step free access to all platforms Step free access available via main entrance from Station Approach Road onto all platforms via lifts. No step free access to station from Everest Place side of station. Stepped access is available from this side as is stepped access to all platforms from the overbridge. |
| False | Accessible Taxis |
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Accessible Taxis Note: Accessible taxis are available to book |
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| True | Accessible Ticket Machines |
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Accessible Ticket Machines Note: There are Ticket machines in the booking hall and by the entrance to Everest Place. |
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| True | Impaired Mobility Set Down |
| True | Helpline Contact |
| 0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524 | |
| Helpline Contact Note: *Helpline closed on Christmas Day |