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Last updated: 23:02

Swanley

Address

Swanley station
Station Approach
off Goldsel Road
BR8 8JD

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Ticket office

Closed now

Station details

  • On weekdays, the busiest times at this station are generally between 06:30 and 08:00 and 18:00 and 19:00.

Station Operator: SE
Station Code: SAY
Staffing Level: Full Time
CCTV: Yes

Oyster Pre Pay Yes
Oyster Validator Yes
Smartcard Issued Yes
Smartcard Validator Yes
Travelcard:
Zone 8
Oyster Comments:
Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self service ticket machine
Oyster Topup Yes
Prepurchase Collection Yes
Smartcard Topup Yes
Ticket Machine Yes
Penalty Fares:
Applicable Operators: Southeastern
Ticket Office Note:
On way in to access trains from the car park

Lost Property Contact Available Yes
Phone number: 0345 322 7021
Website: Go to website
Customer Services:
This station has Secure station accreditation - For more information contact 0345 322 7021
Customer Help Points Yes
Customer Help Points Note:
On platform

Atm Machine No
Baby Change No
Seated Area Yes
Passenger Information Systems Yes
Passenger Information Systems Note:
Departure Screens, Announcements,
Shops Yes
Shops Note:
newspapers
Station Buffet Yes
Station Buffet Note:
Coffee kiosk and Selecta vending machines
Telephones (Cards & Coins) Yes
Toilets Yes
Toilets Note:
Platforms 1/2- Available during staffing hours
Waiting Room No
Waiting Room Note:
Heated waiting room platform 1/2 and 3/4 Only available when staff present

Car parking Yes
Name: Station Car Park
Operator: APCOA Parking
Spaces: 106

Annual Charge: £1226.20
Daily Charge: £7.10
Monthly Charge: £113.30
Off Peak Charge: £6.30
Six Monthly Charge: £676.40
Per Hour Charge: N/A
Three Monthly Charge: £338.10
Weekly Charge: £32.20
Car Parking Contact Available No
Phone number: 0330 333 9232
Website: Go to website
Note:

From 1st June - new off peak evening rate (after 18:00) - £1.50

Cycle Storage Availability Yes

Sheltered: Yes
Spaces: 36
Type: Stands
Location: over bridge
Cycle Storage CCTV Yes

Location for Rail Replacement Services Yes
Location For Rail Replacement Service Note:

Main car park outside the booking hall 
Taxi Rank No
Bus Service Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessible Booking Office Counter Yes
Accessible Booking Office Counter Note:
There are standing height and wheelchair height ticket counters available.
Accessible Public Telephones No
Accessible Public Telephones Note:

Public telephones are not wheelchair accessible
Accessible Toilets Yes
Accessible Toilets Note:
Platforms 1/2- Available during staffing hours
Induction Loop Yes
Wheelchairs Available Yes
Ramp For Train Access Yes
Step Free Access No
Step Free Access Note:
Category B2. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step free access available via main entrance from Station Approach Road onto all platforms via lifts. No step free access to station from Everest Place side of station. Stepped access is available from this side as is stepped access to all platforms from the overbridge.
Accessible Taxis No
Accessible Taxis Note:

Accessible taxis are available to book
Accessible Ticket Machines Yes
Accessible Ticket Machines Note:

There are Ticket machines in the booking hall and by the entrance to Everest Place. 
Impaired Mobility Set Down Yes
Helpline Contact Yes
0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
Helpline Contact Note:
*Helpline closed on Christmas Day
Staff Help Available Yes
Mon - Fri: 5:50 AM to 10:30 PM
Sat: 5:50 AM to 10:30 PM
Sun: 6:30 AM to 10:00 PM
Assisted Travel:
Assistance navigating through the station and getting on and off trains (by ramp if required) is available during station staffing hours (see Staff Help available times) . You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. There are no staff on the trains that call at this station that can assist. The meeting point for assisted travel is the ticket office or you can use the help point.If you are not able to reach the platforms you can contact our Call Centre on 0800 783 4524 who can then arrange assistance.Where staff are not available at the station to assist, we now have a mobile Assistance Team who can be deployed to stations This can be arranged in advance by booking through Customer Services or by using the Help Point on the station (although inevitably there will be a delay if not booked in advance) - alternatively a taxi can be arranged, at no additional cost, to convey you to the nearest station where you can be assisted further.

Live departures & arrivals for Swanley

Departures
Arrivals
Live departures for Swanley
Due Destination Platform Expected Usual Seat AvailabilityUsual seat availability Train LengthCoaches further details 
23:06 Sevenoaks Platform 2 2 On time
8 See details on departure to Sevenoaks
23:11 London Blackfriars via Catford Platform 1 1 On time
8 See details on departure to London Blackfriars via Catford
23:15 Gillingham (Kent) Platform 4 4 On time
n/a
 4 See details on departure to Gillingham (Kent)
23:36 Sevenoaks Platform 2 2 On time
8 See details on departure to Sevenoaks
23:41 London Blackfriars via Herne Hill Platform 1 1 On time
n/a
 8 See details on departure to London Blackfriars via Herne Hill
23:45 London Victoria Platform On time
8 See details on departure to London Victoria
23:48 London Victoria Platform On time
4 See details on departure to London Victoria
23:53 Ashford International via Maidstone East Platform On time
8 See details on departure to Ashford International via Maidstone East
00:06 Sevenoaks Platform On time
n/a
 8 See details on departure to Sevenoaks
00:36 Sevenoaks Platform On time
n/a
 8 See details on departure to Sevenoaks
Live arrivals at Swanley
Due Destination Platform Expected Usual Seat AvailabilityUsual seat availability Train LengthCoaches further details 
23:05 London Blackfriars Platform 2 2 On time
8 See details on departure to London Blackfriars
23:10 Sevenoaks Platform 1 1 On time
8 See details on departure to Sevenoaks
23:14 London Victoria Platform 4 4 On time
n/a
 4 See details on departure to London Victoria
23:35 London Blackfriars Platform 2 2 On time
8 See details on departure to London Blackfriars
23:40 Sevenoaks Platform 1 1 On time
n/a
 8 See details on departure to Sevenoaks
23:44 Ramsgate Platform On time
8 See details on departure to Ramsgate
23:48 Ramsgate Platform On time
4 See details on departure to Ramsgate
23:52 London Victoria Platform On time
8 See details on departure to London Victoria
00:06 London Blackfriars Platform On time
n/a
 8 See details on departure to London Blackfriars
00:35 London Blackfriars Platform On time
n/a
 8 See details on departure to London Blackfriars

Usual seating availability

More info
  • Many seats available
  • Plenty of seats available
  • Some seats available
  • Only a few seats available
  • Standing room only
  • n/a
    Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

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