Address
Station Approach
off Goldsel Road
BR8 8JD
Ticket office
General information
Ticket buying & collection
On way in to access trains from the car park
Passenger services
This station has Secure station accreditation - For more information contact 0345 322 7021
On platform
Station facilities
newspapers
Coffee kiosk and Selecta vending machines
Platforms 1/2- Available during staffing hours
Heated waiting room platform 1/2 and 3/4 Only available when staff present
Car parking
Station Car Park
Parking is free for disabled customers displaying a valid Blue Badge in any car parking space
From 5th March 2023 - new off peak evening rate (after 18:00) - £2.50
Cycling
over bridge
Other transport
Main car park outside the booking hall (What 3 words: hill.yours.sober).
Information to plan your onward journey is available in a printable format here
Accessibility
There are standing height and wheelchair height ticket counters available.
Public telephones are not wheelchair accessible
Platforms 1/2- Available during staffing hours
Category B2. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step free access available via main entrance from Station Approach Road onto all platforms via lifts. No step free access to station from Everest Place side of station. Stepped access is available from this side as is stepped access to all platforms from the overbridge.
Accessible taxis are available to book
There are Ticket machines in the booking hall and by the entrance to Everest Place.
0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
*Helpline closed on Christmas Day
Saturday 5:50 AM to 10:30 PM
Sunday 6:30 AM to 10:00 PM
Assistance navigating through the station and getting on and off trains (by ramp if required) is available during station staffing hours (see Staff Help available times) . You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. There are no staff on the trains that call at this station that can assist. The meeting point for assisted travel is the ticket office or you can use the help point.If you are not able to reach the platforms you can contact our Call Centre on 0800 783 4524 who can then arrange assistance.Where staff are not available at the station to assist, we now have a mobile Assistance Team who can be deployed to stations This can be arranged in advance by booking through Customer Services or by using the Help Point on the station (although inevitably there will be a delay if not booked in advance) - alternatively a taxi can be arranged, at no additional cost, to convey you to the nearest station where you can be assisted further.
The information in this document was generated 3/29/2024 4:59:04 AM