Surbiton Train Station

Address

Surbiton station
Victoria Road
Surbiton
KT6 4PE

Station staff availability

Station staff availability
Mon - Fri	24 Hours
Sat	24 Hours
Sun	24 Hours

For full accessibility information at Surbiton, view our accessibility info below.

Ticket office availability

Ticket office availability
Mon - Fri:	06:30-20:30
Sat:	06:30-20:00
Sun:	07:30-20:00

0 Station updates

Station details

From Monday 11 May 2026 until the end of September 2026, trains will not call at Berrylands station, which will be closed for upgrades. The main part of the upgrade will see the station’s two platforms replaced, while new lighting, CCTV systems, Customer Information Screens and help points will be installed, to improve the station experience for our customers. Customers seeking to travel from Berrylands will need to travel from either New Malden or Surbiton instead. A rail replacement bus service will operate to transfer customers to and from these stations.
Tapping in and out
During the station closure, customers travelling towards London must travel from New Malden, and customers travelling towards Woking must travel from Surbiton. Customers must not tap in or out at Berrylands and only tap in or out at the stations where they start or finish their journeys.
Rail replacement bus services
Buses will run to Berrylands from Surbiton station forecourt and back from Berrylands to Surbiton from bus stop A on Surbiton Hill Park, a short walk from Berrylands station. Journeys are expected to take approximately 12 minutes.

Accessibility

Station Accessibility
Induction Loop	Yes
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes	All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Accessible Toilets	Yes	All platforms.
Step Free Access	No	Step-free category B1 station - This station has step-free access from the main entrance to all platforms via lifts.
Accessible Booking Office Counter	No
Impaired Mobility Set Down	No

Getting to and from the station
Accessible Taxis	No

Staff help
Staff Help Available	Yes	Mon - Fri: 24 Hours Sat: 24 Hours Sun: 24 Hours
Assisted Travel	Yes	Assistance from station staff is available to customers boarding and alighting trains, and moving through this station - at all times trains are running. Please make yourself known to staff at the Ticket Gateline. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train.
Helpline Contact	Yes	0800 5282100
Helpline Opening Hours	Yes	Mon - Fri: 24 Hours Sat: 24 Hours Sun: 24 Hours
Accessible Public Telephones	No

Station facilities

Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Announcements,
Station Buffet	Yes	A café on both platforms
Toilets	Yes	The toilets are located on all the platforms. The National key toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: radar@radar.org.uk.
CCTV	Yes
Atm Machine	No
Baby Change	No
Shops	No
Telephones	No
Waiting Room	No

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes
Ticket Office Note		In the booking hall

Smartcards
Smartcard Issued	Yes
Smartcard Validator	Yes
Smartcard Topup	Yes
Travelcard		Zone 6

Oyster Pay as you go Information
Oyster Validator	Yes
Oyster Topup	Yes
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No

Passenger services

Website: https://www.southwesternrailway.com/contact-and-help/lost-property
Ticket Gate	Yes
Customer Services		Please contact our Customer Service Centre on 0345 6000 650
Customer Help Points	Yes	Help points are available on all platforms
Lost Property Contact Available	No
Customer Services: Please contact our Customer Service Centre on 0345 6000 650

Car parking

Car parking	Yes
Name: Surbiton Car Park (Upside & Downside) Operator: Spaces: 446 Car Parking Contact Available: No Accessible Car Park Equipment: No Accessible Spaces: 6 Accessible Spaces Note: Parking is chargeable for all vehicles except registered Blue Badge holders.	Daily Charge: £14.00 Weekly Charge: £55.80 Monthly Charge: £195.30
Name: Surbiton Premium Car Park Operator: Spaces: 0 Car Parking Contact Available: No Accessible Car Park Equipment: No	Daily Charge: £15.50

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: Yes Spaces: 330 Type: Compounds Location: Note: Secure area
Cycle Storage CCTV	Yes

Bicycle Storage

Cycle Storage Availability

Yes

Sheltered: Yes
Spaces: 330
Type: Compounds
Location:
Note:

Secure area

Cycle Storage CCTV

Yes

Other transport

Location for Rail Replacement Services	Yes	Station forecourt off Victoria road
Taxi Rank	Yes	Taxi Rank on the Victoria Road forecourt
Bus Service	Yes	Information to plan your onward journey is available in a printable format here
Tube, Overground and Tram links	No

General information

Station Operator	SW
Station Code	SUR
Staffing Level	Full Time

Live departures & arrivals for Surbiton

Departures

Arrivals

Live departures for Surbiton
Due	Destination	Platform	Expected	Usual Seat AvailabilitySeat availability
08:48	London Waterloo Platform 1	1	08:54 6 mins late	n/a
08:57	London Waterloo Platform 1	1	09:01 4 mins late	n/a
08:58	Guildford via Cobham Platform 4	4	On time	n/a
09:00	Basingstoke Platform 3	3	On time	n/a
09:01	London Waterloo Platform 1	1	On time	n/a
09:06	Hampton Court Platform 4	4	On time	n/a
09:08	Berrylands			n/a
09:11	Alton Platform 3	3	On time	n/a
09:11	London Waterloo Platform 1	1	On time	n/a
09:14	Woking Platform 4	4	On time	n/a

London Waterloo

08:48

Platform

08:54 6 mins late

Seats

n/a

London Waterloo

08:57

Platform

09:01 4 mins late

Seats

n/a

Guildford via Cobham

08:58

Platform

On time

Seats

n/a

Basingstoke

09:00

Platform

On time

Seats

n/a

London Waterloo

09:01

Platform

On time

Seats

n/a

Hampton Court

09:06

Platform

On time

Seats

n/a

Berrylands

09:08

Seats

n/a

Alton

09:11

Platform

On time

Seats

n/a

London Waterloo

09:11

Platform

On time

Seats

n/a

Woking

09:14

Platform

On time

Seats

n/a

Live arrivals at Surbiton
Due	Destination	Platform	Expected	Usual Seat AvailabilitySeat availability
08:47	Woking Platform 1	1	08:53 6 mins late	n/a
08:53	Berrylands			n/a
08:56	Guildford Platform 1	1	09:00 4 mins late	n/a
08:57	London Waterloo Platform 4	4	On time	n/a
08:59	London Waterloo Platform 3	3	On time	n/a
09:00	Hampton Court Platform 1	1	On time	n/a
09:05	London Waterloo Platform 4	4	On time	n/a
09:10	London Waterloo Platform 3	3	On time	n/a
09:10	Guildford Platform 1	1	On time	n/a
09:14	London Waterloo Platform 4	4	On time	n/a

Woking

08:47

Platform

08:53 6 mins late

Seats

n/a

Berrylands

08:53

Seats

n/a

Guildford

08:56

Platform

09:00 4 mins late

Seats

n/a

London Waterloo

08:57

Platform

On time

Seats

n/a

London Waterloo

08:59

Platform

On time

Seats

n/a

Hampton Court

09:00

Platform

On time

Seats

n/a

London Waterloo

09:05

Platform

On time

Seats

n/a

London Waterloo

09:10

Platform

On time

Seats

n/a

Guildford

09:10

Platform

On time

Seats

n/a

London Waterloo

09:14

Platform

On time

Seats

n/a

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.

Surbiton Train Station

Address

Station staff availability

Ticket office availability

Station details

Tapping in and out

Rail replacement bus services

Live departures & arrivals for Surbiton

Usual seating availability

timetables for Surbiton