Stratford (London)
Ticket office
Open now
Station details
| Station Operator: XR | |
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| Station Code: SRA |
| Staffing Level: Full Time | |
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| CCTV: Yes |
| Oyster Pre Pay | Yes |
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| Oyster Validator | Yes |
| Smartcard Issued | No |
| Smartcard Validator | Yes |
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Travelcard: Zone 2/3 |
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| Oyster Topup | Yes |
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| Prepurchase Collection | Yes |
| Smartcard Topup | No |
| Ticket Machine | Yes |
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Penalty Fares: Applicable Operators: Greater Anglia, London Overground, London Underground, TfL Rail |
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Ticket Office Note: There is a TfL Rail ticket office outside the Southern Entrance and another located within the Northern Ticket Hall area. |
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| Lost Property Contact Available | No |
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Website: Go to website |
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| Ticket Gate | Yes |
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Ticket Gate Comments: Ticket gates are staffed from first to last train |
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Customer Services: 0343 222 1234 |
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| Customer Help Points | Yes |
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| Atm Machine | Yes |
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Atm Machine Note: ATM machines located in the Northern Ticket hall area and just outside the Southern Entrance. |
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| Baby Change | Yes |
| Seated Area | Yes |
| Passenger Information Systems | Yes |
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Passenger Information Systems Note: |
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| Shops | Yes |
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Shops Note: Newsagent |
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| Station Buffet | Yes |
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Station Buffet Note: Coffee shops |
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| Telephones | No |
| Toilets | Yes |
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Toilets Note: Accessible toilets are available. |
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| Waiting Room | No |
| Car parking | Yes |
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Name: Operator: Spaces: Annual Charge: N/A Daily Charge: N/A Monthly Charge: N/A Off Peak Charge: N/A Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: N/A Weekly Charge: N/A |
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| Car Parking Contact Available | No |
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Phone number: Website: Go to website |
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| Cycle Storage Availability | Yes |
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Sheltered: Yes |
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| Cycle Storage CCTV | Yes |
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| Location for Rail Replacement Services | Yes |
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Location For Rail Replacement Service Note: Rail replacement bus services for Greater Anglia, London Overground, and TfL Rail will depart from: Montfichet Road, Bus Stop W, for Eastbound services - map here
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| Taxi Rank | Yes |
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Taxi Rank Note: A taxi rank is located at the front of Stratford Station Great Eastern Road, next to bus station and on Montifichet Road by the entrance to Westfield shopping centre. |
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| Bus Service | Yes |
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Bus Service Note: London Buses operate from outside the station. Information to plan your onward journey is available in a printable format here |
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| Accessible Booking Office Counter | Yes |
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| Accessible Public Telephones | No |
| Accessible Toilets | Yes |
| Induction Loop | Yes |
| Wheelchairs Available | Yes |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: Accessibility Category A. This station has step-free access to all platforms |
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| Accessible Taxis | No |
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| Accessible Ticket Machines | Yes |
| Impaired Mobility Set Down | No |
| Helpline Contact | Yes |
| 0343 222 1234 | |
| Staff Help Available | Yes |
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Staff Help Available Note: Staff are available to assist from the first to last train. |
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Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance. |
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Live departures & arrivals for Stratford (London)
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 12:40 | London Liverpool Street Platform 9 | 9 | 12:42 2 mins late |
n/a
|
See details on departure to London Liverpool Street | |
| 12:43 | Colchester Town Platform 10 | 10 | On time |
n/a
|
See details on departure to Colchester Town | |
| 12:44 | Richmond Platform 1 | 1 | On time |
|
See details on departure to Richmond | |
| 12:46 | London Liverpool Street Platform 5 | 5 | On time |
n/a
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See details on departure to London Liverpool Street | |
| 12:46 | Meridian Water Platform 11 | 11 | On time |
n/a
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See details on departure to Meridian Water | |
| 12:49 | Shenfield Platform 8 | 8 | On time |
n/a
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See details on departure to Shenfield | |
| 12:51 | Clapham Junction Platform 2 | 2 | On time |
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See details on departure to Clapham Junction | |
| 12:52 | London Liverpool Street Platform 9 | 9 | On time |
n/a
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See details on departure to London Liverpool Street | |
| 12:53 | London Liverpool Street Platform 5 | 5 | On time |
n/a
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See details on departure to London Liverpool Street | |
| 12:54 | Braintree Platform 10 | 10 | On time |
n/a
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See details on departure to Braintree |
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 12:40 | Southend Victoria Platform 9 | 9 | On time |
n/a
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See details on departure to Southend Victoria | |
| 12:43 | London Liverpool Street Platform 10 | 10 | On time |
n/a
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See details on departure to London Liverpool Street | |
| 12:43 | Norwich Platform 9 | 9 | 12:45 2 mins late |
n/a
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See details on departure to Norwich | |
| 12:45 | Shenfield Platform 5 | 5 | On time |
n/a
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See details on departure to Shenfield | |
| 12:49 | London Liverpool Street Platform 8 | 8 | On time |
n/a
|
See details on departure to London Liverpool Street | |
| 12:49 | Richmond Platform 1 | 1 | On time |
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See details on departure to Richmond | |
| 12:52 | Braintree Platform 9 | 9 | On time |
n/a
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See details on departure to Braintree | |
| 12:52 | Shenfield Platform 5 | 5 | On time |
n/a
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See details on departure to Shenfield | |
| 12:53 | Clapham Junction Platform 2 | 2 | On time |
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See details on departure to Clapham Junction | |
| 12:53 | Meridian Water Platform 11 | 11 | 12:56 3 mins late |
n/a
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See details on departure to Meridian Water |
Usual seating availability
More info-
Many seats available
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Plenty of seats available
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Some seats available
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Only a few seats available
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Standing room only
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n/aData unavailable
Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk