Stoke-on-Trent
Ticket office
Closed now
| Mon - Fri: | 5:55 AM to 8:00 PM |
|---|---|
| Sat: | 6:25 AM to 7:30 PM |
| Sun: | 8:55 AM to 8:30 PM |
Station details
General information
| Station Operator: VT | |
| Station Code: SOT |
| Staffing Level: Full Time | |
| CCTV: Yes |
Ticket buying & collection
| False | Oyster Pre Pay |
| False | Oyster Validator |
| False | Smartcard Issued |
| False | Smartcard Validator |
| False | Oyster Topup |
| True | Prepurchase Collection |
| False | Smartcard Topup |
| True | Ticket Machine |
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Ticket Office Note: Ticket machines can be found in the booking hall. |
Passenger services
| False> | Lost Property Contact Available |
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Website: Go to website |
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| True | Ticket Gate |
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Customer Services: Customers are encouraged to approach a member of station staff with any customer information enquiry. |
| False> | Left Luggage Contact Available |
| True | Customer Help Points |
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Station facilities
| True> | Atm Machine |
| True | Baby Change |
| False | Bureau De Change |
| True | Post Box |
| True | Seated Area |
| True | First Class Lounge |
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First Class Lounge Note:
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| True | Shops |
| False | Showers |
| True | Station Buffet |
| False | Telephones (Cards & Coins) |
| True | Toilets |
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Toilets Note: The accessible toilets are located on Platform 1 and 2. The National key toilet is located on Platform 1; these toilets are operated by a radar key. |
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| False | Tourist Information Office |
| True | Trolleys |
| False | WebKiosk |
| True | WiFi |
| True | Waiting Room |
Car parking
| true | Car parking |
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Name: Stoke on Trent Car Park 1 (South End of Platform 1) Operator: Virgin Trains Spaces: 157 Annual Charge: £1200.00 Daily Charge: £12.00 Monthly Charge: £132.00 Off Peak Charge: N/A Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: £374.00 Weekly Charge: N/A |
| False | Car Parking Contact Available |
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Phone number: Website: Go to website Note: The weekend rate is applicable on bank holidays |
Cycling
| True | Cycle Storage Availability |
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Sheltered: Yes |
| True | Cycle Storage CCTV |
Other transport
| False | Taxi Rank |
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| False | Car Hire |
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| False | Airport |
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| False | Metro |
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| True | Bus Service |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
Accessibility
| True | Accessible Booking Office Counter |
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| False | Accessible Public Telephones |
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| False | National Key Toilets |
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| True | Induction Loop |
| True | Wheelchairs Available |
| True | Ramp For Train Access |
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| True | Step Free Access |
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| False | Accessible Taxis |
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Accessible Taxis Note: By the North end of platform 1 |
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| False | Accessible Ticket Machines |
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| True | Impaired Mobility Set Down |
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Live departures & arrivals for Stoke-on-Trent
| Due | Destination | Platform | Expected | further details |
|---|---|---|---|---|
| 01:17 | London Euston Platform 2 | 2 | 01:00 | See details on departure to London Euston |