Stoke-on-Trent
Ticket office
Open now
| Mon - Fri: | 5:55 AM to 8:00 PM |
|---|---|
| Sat: | 6:25 AM to 7:30 PM |
| Sun: | 8:55 AM to 8:30 PM |
Station details
| Station Operator: VT | |
| Station Code: SOT |
| Staffing Level: Full Time | |
| CCTV: Yes |
| Oyster Pre Pay | No |
| Oyster Validator | No |
| Smartcard Issued | No |
| Smartcard Validator | Yes |
| Oyster Topup | No |
| Prepurchase Collection | Yes |
| Smartcard Topup | Yes |
| Ticket Machine | Yes |
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Ticket Office Note: Ticket machines can be found in the booking hall. |
|
| Lost Property Contact Available | Yes |
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Website: Go to website |
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| Ticket Gate | Yes |
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Customer Services: Customers are encouraged to approach a member of station staff with any customer information enquiry. |
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| Customer Help Points | Yes |
| Atm Machine | Yes |
| Baby Change | Yes |
| Seated Area | Yes |
| Passenger Information Systems | Yes |
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Passenger Information Systems Note: Departure Screens, Announcements, Arrival Screens, |
|
| Shops | Yes |
| Station Buffet | Yes |
| Telephones (Cards & Coins) | No |
| Toilets | Yes |
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Toilets Note: The accessible toilets are located on Platform 1 and 2. The National key toilet is located on Platform 1; these toilets are operated by a radar key. |
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| Waiting Room | No |
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Waiting Room Note: Closed until further notice. |
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| Car parking | Yes |
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Name: Stoke on Trent Car Park 1 (South End of Platform 1) Operator: Avanti West Coast Spaces: 157 Annual Charge: £1200.00 Daily Charge: £12.00 Monthly Charge: £132.00 Off Peak Charge: N/A Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: £374.00 Weekly Charge: N/A |
|
| Car Parking Contact Available | No |
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Phone number: Website: Go to website Note: For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website Different rates apply to non rail users, please speak to a member of staff. |
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| Cycle Storage Availability | Yes |
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Sheltered: Yes |
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| Cycle Storage CCTV | Yes |
| Location for Rail Replacement Services | Yes |
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Location For Rail Replacement Service Note: Rail replacement coach services can be found at the front of the station. |
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| Taxi Rank | No |
| Bus Service | Yes |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
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| Accessible Booking Office Counter | Yes |
| Accessible Public Telephones | No |
| National Key Toilets | No |
| Induction Loop | Yes |
| Wheelchairs Available | Yes |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
| Accessible Taxis | No |
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Accessible Taxis Note: By the North end of platform 1 |
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| Accessible Ticket Machines | No |
| Impaired Mobility Set Down | Yes |
| Helpline Contact | Yes |
Live departures & arrivals for Stoke-on-Trent
| Due | Destination | Platform | Expected | Train Length | further details |
|---|---|---|---|---|---|
| 09:48 | Manchester Piccadilly Platform 2 | 2 | 09:54 6 mins late | See details on departure to Manchester Piccadilly | |
| 09:56 | Manchester Piccadilly Platform 3 | 3 | On time | coaches | See details on departure to Manchester Piccadilly |
| 10:07 | Bournemouth via Coventry Platform 1 | 1 | On time | coaches | See details on departure to Bournemouth via Coventry |
| 10:12 | Crewe Platform 2 | 2 | On time | coaches | See details on departure to Crewe |
| 10:12 | London Euston Platform 1 | 1 | On time | See details on departure to London Euston | |
| 10:26 | Birmingham New Street Platform 1 | 1 | On time | coaches | See details on departure to Birmingham New Street |
| 10:33 | Derby Platform 1 | 1 | On time | See details on departure to Derby | |
| 10:34 | Crewe Platform 2 | 2 | On time | See details on departure to Crewe | |
| 10:44 | Manchester Piccadilly Platform 2 | 2 | On time | coaches | See details on departure to Manchester Piccadilly |
| 10:48 | Manchester Piccadilly Platform 2 | 2 | On time | See details on departure to Manchester Piccadilly |
| Due | Destination | Platform | Expected | Train Length | further details |
|---|---|---|---|---|---|
| 09:48 | London Euston Platform 2 | 2 | 09:54 6 mins late | See details on departure to London Euston | |
| 10:05 | Manchester Piccadilly Platform 1 | 1 | On time | coaches | See details on departure to Manchester Piccadilly |
| 10:11 | Birmingham New Street Platform 2 | 2 | On time | coaches | See details on departure to Birmingham New Street |
| 10:11 | Manchester Piccadilly Platform 1 | 1 | On time | See details on departure to Manchester Piccadilly | |
| 10:23 | Crewe Platform 1 | 1 | On time | coaches | See details on departure to Crewe |
| 10:31 | Crewe Platform 1 | 1 | On time | See details on departure to Crewe | |
| 10:33 | Derby Platform 2 | 2 | On time | See details on departure to Derby | |
| 10:39 | Manchester Piccadilly Platform 3 | 3 | On time | coaches | See details on departure to Manchester Piccadilly |
| 10:43 | Bournemouth Platform 2 | 2 | On time | coaches | See details on departure to Bournemouth |
| 10:48 | London Euston Platform 2 | 2 | On time | See details on departure to London Euston |