Stoke-on-Trent
Ticket office
Open now
Station details
| Station Operator: VT | |
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| Station Code: SOT |
| Staffing Level: Full Time | |
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| CCTV: Yes |
| Oyster Pre Pay | No |
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| Oyster Validator | No |
| Smartcard Issued | No |
| Smartcard Validator | Yes |
| Oyster Topup | No |
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| Prepurchase Collection | Yes |
| Smartcard Topup | Yes |
| Ticket Machine | Yes |
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Ticket Office Note: Ticket machines can be found in the booking hall. |
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| Lost Property Contact Available | Yes |
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Website: Go to website |
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| Ticket Gate | Yes |
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Customer Services: Customers are encouraged to approach a member of station staff with any customer information enquiry. |
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| Customer Help Points | Yes |
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| Atm Machine | Yes |
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| Baby Change | Yes |
| Seated Area | Yes |
| Passenger Information Systems | Yes |
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Passenger Information Systems Note: Departure Screens, Announcements, Arrival Screens, |
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| Shops | Yes |
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| Station Buffet | Yes |
| Telephones (Cards & Coins) | No |
| Toilets | Yes |
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Toilets Note: The accessible toilets are located on Platform 1 and 2. The National key toilet is located on Platform 1; these toilets are operated by a radar key. |
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| Waiting Room | Yes |
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Waiting Room Note: Platforms 1 & 2 |
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| Car parking | Yes |
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Name: Stoke on Trent Car Park 1 (South End of Platform 1) Operator: Avanti West Coast Spaces: 157 Annual Charge: £1200.00 Daily Charge: £12.00 Monthly Charge: £132.00 Off Peak Charge: N/A Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: £374.00 Weekly Charge: N/A |
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| Car Parking Contact Available | No |
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Phone number: Website: Go to website Note: For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website Different rates apply to non rail users, please speak to a member of staff. |
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| Cycle Storage Availability | Yes |
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Sheltered: Yes |
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| Cycle Storage CCTV | Yes |
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| Location for Rail Replacement Services | Yes |
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Location For Rail Replacement Service Note: Rail replacement coach services can be found at the front of the station. |
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| Taxi Rank | No |
| Bus Service | Yes |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
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| Accessible Booking Office Counter | Yes |
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| Accessible Public Telephones | No |
| Accessible Toilets | No |
| Induction Loop | Yes |
| Wheelchairs Available | Yes |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: This station has step-free access to all platforms / the platform |
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| Accessible Taxis | No |
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Accessible Taxis Note: By the North end of platform 1 |
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| Accessible Ticket Machines | No |
| Impaired Mobility Set Down | Yes |
| Helpline Contact | Yes |
| 08000 158 123 (08000 158 124 Textphone) | |
| Staff Help Available | Yes |
| Mon - Fri: 5:30 AM to 12:00 AM Sat: 5:30 AM to 11:30 PM Sun: 7:30 AM to 12:00 AM |
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Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
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Live departures & arrivals for Stoke-on-Trent
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 11:44 | Manchester Piccadilly Platform 2 | 2 | On time |
n/a
|
See details on departure to Manchester Piccadilly | |
| 11:48 | Manchester Piccadilly Platform 2 | 2 | On time |
n/a
|
See details on departure to Manchester Piccadilly | |
| 11:50 | London Euston Platform 1 | 1 | 11:52 2 mins late |
n/a
|
See details on departure to London Euston | |
| 11:56 | Manchester Piccadilly Platform 3 | 3 | On time |
n/a
|
See details on departure to Manchester Piccadilly | |
| 12:04 | Crewe Platform 2 | 2 | On time |
n/a
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See details on departure to Crewe | |
| 12:08 | Bournemouth via Coventry Platform 1 | 1 | On time |
n/a
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See details on departure to Bournemouth via Coventry | |
| 12:12 | London Euston Platform 1 | 1 | On time |
n/a
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See details on departure to London Euston | |
| 12:21 | Birmingham New Street via Wolverhampton & Tame Bridge Parkway Platform 1 | 1 | On time |
n/a
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See details on departure to Birmingham New Street via Wolverhampton & Tame Bridge Parkway | |
| 12:25 | Manchester Piccadilly Platform 2 | 2 | 12:29 4 mins late |
n/a
|
See details on departure to Manchester Piccadilly | |
| 12:33 | Newark Castle Platform 1 | 1 | On time |
n/a
|
See details on departure to Newark Castle |
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 11:43 | Bournemouth Platform 2 | 2 | On time |
n/a
|
See details on departure to Bournemouth | |
| 11:48 | London Euston Platform 2 | 2 | On time |
n/a
|
See details on departure to London Euston | |
| 11:49 | Manchester Piccadilly Platform 1 | 1 | 11:51 2 mins late |
n/a
|
See details on departure to Manchester Piccadilly | |
| 12:03 | Birmingham New Street Platform 2 | 2 | On time |
n/a
|
See details on departure to Birmingham New Street | |
| 12:05 | Manchester Piccadilly Platform 1 | 1 | On time |
n/a
|
See details on departure to Manchester Piccadilly | |
| 12:11 | Manchester Piccadilly Platform 1 | 1 | On time |
n/a
|
See details on departure to Manchester Piccadilly | |
| 12:20 | Crewe Platform 1 | 1 | On time |
n/a
|
See details on departure to Crewe | |
| 12:24 | London Euston Platform 2 | 2 | 12:28 4 mins late |
n/a
|
See details on departure to London Euston | |
| 12:32 | Crewe Platform 1 | 1 | On time |
n/a
|
See details on departure to Crewe | |
| 12:40 | Manchester Piccadilly Platform 3 | 3 | On time |
n/a
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See details on departure to Manchester Piccadilly |
Usual seating availability
More info-
Many seats available
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Plenty of seats available
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Some seats available
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Only a few seats available
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Standing room only
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n/aData unavailable
Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk