Stoke-on-Trent
Ticket office
Closed now
| Mon - Fri: | 5:55 AM to 8:00 PM |
|---|---|
| Sat: | 6:25 AM to 7:30 PM |
| Sun: | 8:55 AM to 8:30 PM |
Station details
General information
| Station Operator: VT | |
| Station Code: SOT |
| Staffing Level: Full Time | |
| CCTV: Yes |
Ticket buying & collection
| False | Oyster Pre Pay |
| False | Oyster Validator |
| False | Smartcard Issued |
| False | Smartcard Validator |
| False | Oyster Topup |
| True | Prepurchase Collection |
| False | Smartcard Topup |
| True | Ticket Machine |
|
Ticket Office Note: Ticket machines can be found in the booking hall. |
Passenger services
| False> | Lost Property Contact Available |
|
Website: Go to website |
|
| True | Ticket Gate |
|
|
|
|
Customer Services: Customers are encouraged to approach a member of station staff with any customer information enquiry. |
| False> | Left Luggage Contact Available |
| True | Customer Help Points |
|
|
Station facilities
| True> | Atm Machine |
| True | Baby Change |
| False | Bureau De Change |
| True | Post Box |
| True | Seated Area |
| True | First Class Lounge |
|
First Class Lounge Note:
|
| True | Shops |
| False | Showers |
| True | Station Buffet |
| False | Telephones (Cards & Coins) |
| True | Toilets |
|
Toilets Note: The accessible toilets are located on Platform 1 and 2. The National key toilet is located on Platform 1; these toilets are operated by a radar key. |
|
| False | Tourist Information Office |
| True | Trolleys |
| False | WebKiosk |
| True | WiFi |
| True | Waiting Room |
Car parking
| true | Car parking |
|
Name: Stoke on Trent Car Park 1 (South End of Platform 1) Operator: Virgin Trains Spaces: 157 Annual Charge: £1200.00 Daily Charge: £12.00 Monthly Charge: £132.00 Off Peak Charge: N/A Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: £374.00 Weekly Charge: N/A |
| False | Car Parking Contact Available |
|
Phone number: Website: Go to website Note: The weekend rate is applicable on bank holidays |
Cycling
| True | Cycle Storage Availability |
|
Sheltered: Yes |
| True | Cycle Storage CCTV |
Other transport
| False | Taxi Rank |
|
|
|
| False | Car Hire |
|
|
|
| False | Airport |
|
|
| False | Metro |
|
|
|
| True | Bus Service |
|
Bus Service Note: Information to plan your onward journey is available in a printable format here |
Accessibility
| True | Accessible Booking Office Counter |
|
|
|
| False | Accessible Public Telephones |
|
|
|
| False | National Key Toilets |
|
|
|
| True | Induction Loop |
| True | Wheelchairs Available |
| True | Ramp For Train Access |
|
|
|
| True | Step Free Access |
|
|
| False | Accessible Taxis |
|
Accessible Taxis Note: By the North end of platform 1 |
|
| False | Accessible Ticket Machines |
|
|
|
| True | Impaired Mobility Set Down |
|
|