Stansted Airport
Address
Stansted Airport station
Under the Airport Terminal
Bassingbourn Road
CM24 1QW
Ticket office
Closed now
| Mon - Sun: | 6:30 AM to 7:00 PM |
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Station details
| Station Operator: LE | |
| Station Code: SSD |
| Staffing Level: Full Time | |
| CCTV: Yes |
| False | Oyster Pre Pay |
| False | Oyster Validator |
| True | Smartcard Issued |
| False | Smartcard Validator |
| False | Oyster Topup |
| True | Prepurchase Collection |
| True | Smartcard Topup |
| True | Ticket Machine |
| False> | Lost Property Contact Available |
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Website: Go to website |
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Customer Services: Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day. |
| False | Customer Help Points |
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| True> | Atm Machine |
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Atm Machine Note: Located on concourse |
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| True | Baby Change |
| True | Seated Area |
| True | Passenger Information Systems |
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Passenger Information Systems Note: Departure Screens, Arrival Screens, |
| True | Shops |
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Shops Note: Newsagent/Sweets Passport Photo Booth |
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| True | Station Buffet |
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Station Buffet Note: Coffee shop Vending machines |
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| True | Telephones (Cards & Coins) |
| True | Toilets |
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Toilets Note: The toilets are located on the Concourse. An accessible toilet (non-RADAR) is located on the Concourse. The baby change facilities are available in the accessible toilet. |
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| False | Waiting Room |
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Waiting Room Note: The waiting room is on platform 1. There are also seats throughout the station. |
| true | Car parking |
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Name: Operator: British Airports Authority Spaces: 5000 Annual Charge: N/A Daily Charge: N/A Monthly Charge: N/A Off Peak Charge: N/A Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: N/A Weekly Charge: N/A |
| False | Car Parking Contact Available |
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Phone number: Website: Go to website |
| False | Cycle Storage Availability |
| True | Cycle Storage CCTV |
| True | Location for Rail Replacement Services |
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Location For Rail Replacement Service Note: Rail Replacement services operate from the main coach station as directed by Station Staff. |
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| False | Taxi Rank |
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| True | Bus Service |
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Bus Service Note: Local buses and National Coach routes stop in bus station located at airport |
| True | Accessible Booking Office Counter |
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| False | Accessible Public Telephones |
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| True | National Key Toilets |
| True | Induction Loop |
| False | Wheelchairs Available |
| True | Ramp For Train Access |
| True | Step Free Access |
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Step Free Access Note: Step free access to platforms and lifts available |
| False | Accessible Taxis |
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Accessible Taxis Note: Details of nearest taxis are shown on station information poster |
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| True | Accessible Ticket Machines |
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| False | Impaired Mobility Set Down |
| True | Helpline Contact |
| 0800 028 28 78 | |
| True | Helpline Opening Hours |
| Mon - Sun: | 8:00 AM to 8:00 PM |
| Helpline Note: 08:00 - 20:00 |