St Albans City
Ticket office
Closed now
Station details
| Station Operator: TL | |
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| Station Code: SAC |
| Staffing Level: Full Time | |
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| CCTV: Yes |
| Oyster Pre Pay | No |
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| Oyster Validator | No |
| Smartcard Issued | Yes |
| Smartcard Validator | Yes |
| Oyster Topup | No |
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| Prepurchase Collection | Yes |
| Smartcard Topup | No |
| Ticket Machine | Yes |
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Penalty Fares: Applicable Operators: Thameslink |
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| Lost Property Contact Available | No |
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Website: Go to website |
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| Customer Help Points | Yes |
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| Atm Machine | Yes |
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Atm Machine Note: ATM located in station entrance |
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| Baby Change | Yes |
| Seated Area | Yes |
| Passenger Information Systems | Yes |
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Passenger Information Systems Note: Departure Screens, Announcements, |
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| Shops | No |
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Shops Note: W H Smith in booking hall |
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| Station Buffet | Yes |
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Station Buffet Note: Coffee cart in Morning Peak, Cake cart in Evening Peak |
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| Telephones (Cards & Coins) | No |
| Toilets | Yes |
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Toilets Note: Available during staffing hours. |
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| Waiting Room | No |
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Waiting Room Note: There is a heated waiting area on each platform |
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| Car parking | Yes |
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Name: Station Way Multi Storey Car Park Operator: <a href="https://www.thameslinkrailway.com/travel-information/plan-your-journey/car-parking">APCOA Parking UK</a> Spaces: 606 Car Parking Contact Available: No Phone number: Website: Go to website |
Annual Charge:
£1290.10 Daily Charge: £8.70 Monthly Charge: £150.10 Off Peak Charge: £3.65 Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: £393.80 Weekly Charge: £39.00 |
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Name: Ridgmont Road Car Park Operator: <a href="https://www.thameslinkrailway.com/travel-information/plan-your-journey/car-parking">APCOA Parking UK</a> Spaces: 152 Car Parking Contact Available: No Phone number: Website: Go to website |
Annual Charge:
£1290.10 Daily Charge: £8.70 Monthly Charge: £150.10 Off Peak Charge: £3.65 Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: £393.80 Weekly Charge: £39.00 |
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Name: Victoria Street Multi Storey Car Park Operator: <a href="https://www.thameslinkrailway.com/travel-information/plan-your-journey/car-parking">APCOA Parking UK</a> Spaces: 816 Car Parking Contact Available: No Phone number: Website: Go to website |
Annual Charge:
£1236.00 Daily Charge: £8.50 Monthly Charge: £144.70 Off Peak Charge: £3.65 Six Monthly Charge: N/A Per Hour Charge: £1.30 Three Monthly Charge: £382.90 Weekly Charge: £37.90 |
| Cycle Storage Availability | Yes |
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Sheltered: Yes |
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| Cycle Storage CCTV | Yes |
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| Location for Rail Replacement Services | Yes |
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| Taxi Rank | Yes |
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Taxi Rank Note: YES |
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| Bus Service | Yes |
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Bus Service Note: Information to plan your onward journey is available in a printable format can be found here |
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| Accessible Booking Office Counter | Yes |
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| Accessible Public Telephones | No |
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Accessible Public Telephones Note: Public telephones are not accessible |
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| Accessible Toilets | Yes |
| Induction Loop | Yes |
| Wheelchairs Available | Yes |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: This is a Category A station: This station has step-free level access to the platform. Assistance Meeting Point is the Ticket Office. |
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| Accessible Taxis | No |
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| Accessible Ticket Machines | Yes |
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Accessible Ticket Machines Note: All Thameslink ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details |
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| Impaired Mobility Set Down | Yes |
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Impaired Mobility Set Down Note: At the front of the station and in the station car park. |
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| Helpline Contact | Yes |
| If you require assistance on your journey, please contact our assisted travel helpline to discuss your requirements on: Email - customerservices@thameslinkrailway.com | Phone - 0800 058 2844 | Textphone - 0800 138 1018 | |
| Helpline Opening Hours | Yes |
| Mon - Sun: Twenty Four Hours | |
| Staff Help Available | Yes |
| Mon - Sun: Twenty Four Hours | |
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Staff Help Available Note: A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below. |
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Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
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Live departures & arrivals for St Albans City
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 03:38 | West Hampstead Thameslink Platform BUS | BUS | On time |
n/a
|
See details on departure to West Hampstead Thameslink | |
| 03:53 | West Hampstead Thameslink Platform BUS | BUS | On time |
n/a
|
See details on departure to West Hampstead Thameslink | |
| 04:23 | West Hampstead Thameslink Platform BUS | BUS | On time |
n/a
|
See details on departure to West Hampstead Thameslink | |
| 04:47 | Potters Bar Platform BUS | BUS | On time |
n/a
|
See details on departure to Potters Bar | |
| 04:53 | West Hampstead Thameslink Platform BUS | BUS | On time |
n/a
|
See details on departure to West Hampstead Thameslink |
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 03:38 | Harpenden Platform BUS | BUS | On time |
n/a
|
See details on departure to Harpenden | |
| 03:53 | Harpenden Platform BUS | BUS | On time |
n/a
|
See details on departure to Harpenden | |
| 04:23 | Harpenden Platform BUS | BUS | On time |
n/a
|
See details on departure to Harpenden | |
| 04:47 | Harpenden Platform BUS | BUS | On time |
n/a
|
See details on departure to Harpenden | |
| 04:53 | Harpenden Platform BUS | BUS | On time |
n/a
|
See details on departure to Harpenden |
Usual seating availability
More info-
Many seats available
-
Plenty of seats available
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Some seats available
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Only a few seats available
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Standing room only
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n/aData unavailable
Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk