South Bank
Ticket office
Closed now
Station details
| Station Operator: NT | |
| Station Code: SBK |
| Staffing Level: unstaffed | |
| CCTV: Yes |
| Oyster Pre Pay | No |
| Oyster Validator | No |
| Smartcard Issued | No |
| Smartcard Validator | No |
| Oyster Topup | No |
| Prepurchase Collection | No |
| Smartcard Topup | No |
| Ticket Machine | No |
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Penalty Fares: Applicable Operators: Northern |
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| Lost Property Contact Available | No |
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Phone number:
08002006060 Website: Go to website |
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Customer Services: 08002006060 |
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| Customer Help Points | No |
| Atm Machine | No |
| Baby Change | No |
| Seated Area | No |
| Passenger Information Systems | Yes |
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Passenger Information Systems Note: Announcements, |
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| Shops | No |
| Station Buffet | No |
| Telephones (Cards & Coins) | No |
| Toilets | No |
| Waiting Room | No |
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Waiting Room Note: No waiting rooms available at the station. Shelters provided on platform 1. |
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| Car parking | No |
| Cycle Storage Availability | No |
| Cycle Storage CCTV | Yes |
| Location for Rail Replacement Services | Yes |
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Location For Rail Replacement Service Note: Pick/Up Drop Off on road at entrance to lane leading to station. |
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| Taxi Rank | No |
| Bus Service | Yes |
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Bus Service Note: None available. Busline 0871 200 2233 |
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| Accessible Booking Office Counter | No |
| Accessible Public Telephones | No |
| Accessible Toilets | No |
| Induction Loop | Yes |
| Wheelchairs Available | No |
| Ramp For Train Access | Yes |
| Step Free Access | No |
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Step Free Access Note: Station is unstaffed. Access for disabled passengers to platform 1 (Middlesbrough) from Normanby Road is accessible. However access to the platform 2 (Saltburn) is via a footbridge so is not suitable for wheelchair users. |
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| Accessible Taxis | No |
| Accessible Ticket Machines | No |
| Impaired Mobility Set Down | No |
| Helpline Contact | Yes |
| 0800 138 5560 text relay 18001 0800 138 5560 | |
| Helpline Opening Hours | Yes |
| Mon - Sun: Twenty Four Hours | |
| Staff Help Available | No |
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Assisted Travel: Speak to our Passenger Assistance team for advice as this station is not step free |
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Live departures & arrivals for South Bank
| Due | Destination | Platform | Expected | Train Length | further details |
|---|---|---|---|---|---|
| 11:19 | Bishop Auckland Platform 1 | 1 | On time | coaches | See details on departure to Bishop Auckland |
| 11:27 | Saltburn Platform 2 | 2 | 11:30 3 mins late | coaches | See details on departure to Saltburn |
| 12:19 | Bishop Auckland Platform 1 | 1 | On time | coaches | See details on departure to Bishop Auckland |
| 12:27 | Saltburn Platform 2 | 2 | On time | coaches | See details on departure to Saltburn |
| 13:19 | Bishop Auckland Platform 1 | 1 | On time | coaches | See details on departure to Bishop Auckland |
| Due | Destination | Platform | Expected | Train Length | further details |
|---|---|---|---|---|---|
| 11:19 | Saltburn Platform 1 | 1 | On time | coaches | See details on departure to Saltburn |
| 11:27 | Bishop Auckland Platform 2 | 2 | 11:29 2 mins late | coaches | See details on departure to Bishop Auckland |
| 12:19 | Saltburn Platform 1 | 1 | On time | coaches | See details on departure to Saltburn |
| 12:27 | Bishop Auckland Platform 2 | 2 | On time | coaches | See details on departure to Bishop Auckland |
| 13:19 | Saltburn Platform 1 | 1 | On time | coaches | See details on departure to Saltburn |