Sittingbourne

Address

Sittingbourne station
St. Michaels Road
Sittingbourne
ME10 3ED

Ticket office

Mon - Fri:	6:00 AM to 7:30 PM
Sat:	7:00 AM to 7:00 PM
Sun:	7:10 AM to 6:40 PM

1 Station updates

Lifts out of order

The lifts will be out of order between platforms 2 & 3 and station concourse from 11:22 on 24/07/2024 until further notice at Sittingbourne station.
Additional Information:
The nearest stations with step free access are Rainham and Faversham.
This affects Southeastern services towards Sheerness-On-Sea and towards Faversham.

Station details

The lift to and from platforms 2 and 3 is currently out of order. The nearest stations with step free access are Rainham and Faversham.
This affects Southeastern services towards Sheerness-On-Sea and towards Faversham.

General information

Station Operator: SE
Station Code: SIT

Staffing Level: Full Time
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay	No
Oyster Validator	No
Smartcard Issued	Yes
Smartcard Validator	Yes

Penalty Fares: Applicable Operators: Southeastern
Oyster Topup	No
Prepurchase Collection	Yes
Smartcard Topup	Yes
Ticket Machine	Yes
Ticket Office Note: On way in to access trains

Passenger services

Phone number: 0345 322 7021 Website: https://www.nationalrail.co.uk/
Lost Property Contact Available	No
Ticket Gate	Yes
Customer Services: 0345 322 7021

Customer Help Points	Yes
Customer Help Points Note: On platform

Station facilities

Atm Machine	Yes
Atm Machine Note: Located outside main entrance
Baby Change	Yes
Baby Change Note: Platform 1- Available during staffing hours
Seated Area	Yes
Passenger Information Systems	Yes
Passenger Information Systems Note: Departure Screens, Announcements,

Shops	Yes
Shops Note: newspapers
Station Buffet	Yes
Station Buffet Note: Coffee shop and Selecta vending machines
Telephones	No
Toilets	Yes
Toilets Note: Platform 1 - Available during staffing hours
Waiting Room	No
Waiting Room Note: Heated waiting rooms on Platforms 1 and 2/3 Only available when staff present

Car parking

Car parking	Yes

Name: Station Car Park
Operator: APCOA Parking
Spaces: 253
Notes:

From 5th March 2023 - new off peak evening rate (after 18:00) - £2.50

Car Parking Contact Available: No
Phone number: 0330 333 9232
Website: https://www.nationalrail.co.uk/
Note:

From 5th March 2023 - new off peak evening rate (after 18:00) - £2.50

Accessible Car Park Equipment: No
Accessible Spaces: 5
Accessible Spaces Note:

Parking is free for disabled customers displaying a valid Blue Badge in any car parking space

Daily Charge: £7.60
Weekly Charge: £32.50
Monthly Charge: £114.70

Cycling

Cycle Storage Availability	Yes
Sheltered: Yes Spaces: 98 Type: Stands Location: front of station by main car park Note: You may leave your cycle in the rack provided however you do so at your own risk.

Cycle Storage Availability

Sheltered: Yes
Spaces: 98
Type: Stands
Location:

front of station by main car park

Note:

You may leave your cycle in the rack provided however you do so at your own risk.

Cycle Storage CCTV	No

Other transport

Location for Rail Replacement Services	Yes
Location For Rail Replacement Service Note: Station car park (what 3 words: inches.figure.flat).
Taxi Rank	No

Bus Service	Yes
Bus Service Note: Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter	Yes
Accessible Booking Office Counter Note: Counters can be raised or lowered to suit all customers
Induction Loop	Yes
Accessible Public Telephones	Yes
Accessible Public Telephones Note: Public telephones are not wheelchair accessible
Accessible Toilets	Yes
Accessible Toilets Note: Platform 1- Available during staffing hours. This toilet is stoma friendly.
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Step Free Access	No
Step Free Access Note: Category B1. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details -Step free access to platform 1 for services towards London from main entrance. Step free access to platform 2 and 3 for services away from London and to Sheerness available via the lift. Stepped access to all platforms via the station footbridge. Short steep ramp to platform one when booking hall closed.

Accessible Taxis	Yes
Accessible Taxis Note: Accessible taxis are available to book
Accessible Ticket Machines	Yes
Accessible Ticket Machines Note: In booking hall
Impaired Mobility Set Down	Yes
Helpline Contact	Yes
0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
Helpline Contact Note: *Helpline closed on Christmas Day
Staff Help Available	Yes
Mon - Fri: 4:50 AM to 1:30 AM Sat: 4:50 AM to 1:30 AM Sun: 6:30 AM to 1:00 AM
Assisted Travel: Assistance navigating through the station and getting on and off trains (by ramp if required) is available all the time trains are running. There are also staff able to offer assistance on all Southeastern trains from this station. You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. The meeting point for assisted travel is the gateline in the booking hall, or if unstaffed, the ticket office or you can use the help point.

Live departures & arrivals for Sittingbourne

Departures

Arrivals

Live departures for Sittingbourne
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability	further details
11:15	London Victoria Platform 1	1	11:16 1 min late		See details on departure to London Victoria
11:15	Ramsgate Platform 2	2	11:18 3 mins late		See details on departure to Ramsgate
11:19	Ramsgate Platform 2	2	11:21 2 mins late		See details on departure to Ramsgate
11:26	Sheerness-on-Sea			n/a	See details on departure to Sheerness-on-Sea
11:27	Kemsley			n/a	See details on departure to Kemsley
11:41	Ramsgate Platform 2	2	On time		See details on departure to Ramsgate
11:45	London Victoria Platform 1	1	11:47 2 mins late		See details on departure to London Victoria
11:56	Sheerness-on-Sea			n/a	See details on departure to Sheerness-on-Sea
11:57	Kemsley			n/a	See details on departure to Kemsley
12:10	London St Pancras (Intl) Platform 1	1	On time		See details on departure to London St Pancras (Intl)

Live arrivals at Sittingbourne
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability	further details
11:14	Dover Priory Platform 1	1	11:15 1 min late		See details on departure to Dover Priory
11:15	London Victoria Platform 2	2	11:17 2 mins late		See details on departure to London Victoria
11:18	London St Pancras (Intl) Platform 2	2	11:20 2 mins late		See details on departure to London St Pancras (Intl)
11:30	Kemsley			n/a	See details on departure to Kemsley
11:30	Sheerness-on-Sea			n/a	See details on departure to Sheerness-on-Sea
11:40	London Victoria Platform 2	2	On time		See details on departure to London Victoria
11:44	Ramsgate Platform 1	1	11:46 2 mins late		See details on departure to Ramsgate
12:00	Sheerness-on-Sea			n/a	See details on departure to Sheerness-on-Sea
12:00	Kemsley			n/a	See details on departure to Kemsley
12:08	Ramsgate Platform 1	1	On time		See details on departure to Ramsgate

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

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Sittingbourne

Address

Ticket office

Station details

Live departures & arrivals for Sittingbourne

Usual seating availability