Sittingbourne

On platform

Located outside main entrance

Platform 1- Available during staffing hours

newspapers

Coffee shop and Selecta vending machines

Platform 1 - Available during staffing hours

Heated waiting rooms on Platforms 1 and 2/3 Only available when staff present

 Station car park.

Information to plan your onward journey is available in a printable format here

Counters can be raised or lowered to suit all customers

Public telephones are not wheelchair accessible

Platform 1- Available during staffing hours

Category B1. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details -Step free access to platform 1 for services towards London from main entrance. Step free access to platform 2 and 3 for services away from London and to Sheerness available via the lift. Stepped access to all platforms via the station footbridge. Short steep ramp to platform one when booking hall closed.

Accessible taxis are available to book

In booking hall

0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524

*Helpline closed on Christmas Day

Assistance navigating through the station and getting on and off trains (by ramp if required) is available all the time trains are running. There are also staff able to offer assistance on all Southeastern trains from this station. You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes.  The meeting point for assisted travel is the gateline in the booking hall, or if unstaffed,  the ticket office or you can use the help point.