Shrewsbury
Ticket office
Open now
Station details
| Station Operator: AW | |
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| Station Code: SHR |
| Staffing Level: Full Time | |
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| CCTV: Yes |
| Oyster Pre Pay | No |
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| Oyster Validator | No |
| Smartcard Issued | No |
| Smartcard Validator | Yes |
| Oyster Topup | No |
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| Prepurchase Collection | Yes |
| Smartcard Topup | Yes |
| Ticket Machine | Yes |
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Ticket Office Note: On the left in the station subway |
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| Lost Property Contact Available | Yes |
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Phone number:
03333 211 202 Website: Go to website |
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| Ticket Gate | Yes |
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Customer Services: Contact our Customer Relations team directly via the Transport for Wales Website. |
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| Customer Help Points | No |
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| Atm Machine | No |
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| Baby Change | No |
| Seated Area | No |
| Passenger Information Systems | Yes |
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Passenger Information Systems Note: Departure Screens, Announcements, Arrival Screens, |
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| Shops | No |
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| Station Buffet | Yes |
| Telephones (Cards & Coins) | Yes |
| Toilets | Yes |
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Toilets Note: The toilets are located on Platform 4a. The National key toilets are located on Platform 4a; these toilets are operated by a radar key. |
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| Waiting Room | No |
| Car parking | Yes |
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Name: Howard Street Operator: National Car Parks Ltd Spaces: 145 Annual Charge: N/A Daily Charge: N/A Monthly Charge: N/A Off Peak Charge: N/A Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: N/A Weekly Charge: N/A |
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| Car Parking Contact Available | No |
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Phone number: 08450 507 080 Website: Go to website Note: Visit www.ncp.co.uk for parking prices. |
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| Cycle Storage Availability | Yes |
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Sheltered: Yes On Platform 7 |
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| Cycle Storage CCTV | Yes |
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| Location for Rail Replacement Services | Yes |
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Location For Rail Replacement Service Note: Wait at the station forecourt |
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| Taxi Rank | Yes |
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Taxi Rank Note: Pick up and set down |
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| Bus Service | Yes |
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Bus Service Note: Bus stops are located near the station on Castle Street. Arriva operates a network of regular local bus routes around Shrewsbury and to surrounding towns and villages. For route maps and timetables: www.arrivabus.co.uk Buy a Shrewsbury PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info |
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| Accessible Booking Office Counter | Yes |
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| Accessible Public Telephones | No |
| Accessible Toilets | Yes |
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Accessible Toilets Note: The National key toilets are located on Platform 4a; these toilets are operated by a radar key. |
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| Induction Loop | Yes |
| Wheelchairs Available | Yes |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: Category B. Step free access to all platforms. The lift to Platform 3 is accessible from the front of the station. The lift to Platforms 4 to 7 is situated at the end of the subway beyond the ticket barriers. |
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| Accessible Taxis | No |
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| Accessible Ticket Machines | Yes |
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Accessible Ticket Machines Note: The ticket machine(s) take cash, and major debit and credit cards. |
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| Impaired Mobility Set Down | Yes |
| Helpline Contact | Yes |
| 03333 211202 | |
| Helpline Opening Hours | Yes |
| Mon - Sun: 8:00 AM to 8:00 PM | |
| Staff Help Available | Yes |
| Mon: 5:00 AM to 1:00 AM Tue: 5:00 AM to 1:00 AM Wed: 5:00 AM to 1:00 AM Thu: 5:00 AM to 1:00 AM Fri: 5:00 AM to 1:00 AM Sat: 5:00 AM to 1:00 AM Sun: 7:00 AM to 12:45 AM |
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Staff Help Available Note: Monday to Saturday 05:00 to 01:00 Sunday 07:00 to 00:45 Assistance will be provided by station staff during opening hours. Outside of opening hours, Assistance will be provided by the Conductor on the train. |
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Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
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Live departures & arrivals for Shrewsbury
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 11:42 | Birmingham New Street via Telford Central & Wolverhampton Platform 6 | 6 | On time |
n/a
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See details on departure to Birmingham New Street via Telford Central & Wolverhampton | |
| 11:46 | Milford Haven Platform 7B | 7B | On time |
n/a
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See details on departure to Milford Haven | |
| 11:47 | Crewe Platform 4B | 4B | On time |
n/a
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See details on departure to Crewe | |
| 12:04 | Swansea Platform 7B | 7B | 12:06 2 mins late |
n/a
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See details on departure to Swansea | |
| 12:19 | Chester Platform 3 | 3 | On time |
n/a
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See details on departure to Chester | |
| 12:33 | Birmingham International Platform 4B | 4B | On time |
n/a
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See details on departure to Birmingham International | |
| 12:45 | Swansea Platform 7B | 7B | On time |
n/a
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See details on departure to Swansea | |
| 12:48 | Birmingham New Street via Telford Central & Wolverhampton Platform 6 | 6 | On time |
n/a
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See details on departure to Birmingham New Street via Telford Central & Wolverhampton | |
| 12:50 | Crewe Platform 4 | 4 | On time |
n/a
|
See details on departure to Crewe | |
| 13:25 | Cardiff Central Platform | On time |
n/a
|
See details on departure to Cardiff Central |
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 11:41 | Swansea Platform 4B | 4B | 11:43 2 mins late |
n/a
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See details on departure to Swansea | |
| 11:42 | Crewe Platform 7B | 7B | On time |
n/a
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See details on departure to Crewe | |
| 12:07 | Birmingham International Platform 3 | 3 | On time |
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See details on departure to Birmingham International | |
| 12:20 | Aberystwyth Platform 4B | 4B | On time |
n/a
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See details on departure to Aberystwyth | |
| 12:26 | Chester Platform 4B | 4B | On time |
n/a
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See details on departure to Chester | |
| 12:30 | Birmingham New Street Platform 6 | 6 | On time |
n/a
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See details on departure to Birmingham New Street | |
| 12:43 | Crewe Platform 7B | 7B | On time |
n/a
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See details on departure to Crewe | |
| 12:49 | Swansea Platform 4 | 4 | On time |
n/a
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See details on departure to Swansea | |
| 13:09 | Birmingham New Street Platform 6 | 6 | On time |
n/a
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See details on departure to Birmingham New Street | |
| 13:18 | Aberystwyth/Pwllheli Platform | On time |
n/a
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See details on departure to Aberystwyth/Pwllheli |
Usual seating availability
More info-
Many seats available
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Plenty of seats available
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Some seats available
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Only a few seats available
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Standing room only
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n/aData unavailable
Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk