Shoreham (Kent)

On platform

Main road at the front of the station

Information to plan your onward journey is available in a printable format here

Public telephones are not wheelchair accessible

Category B3. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details -Step free access to platform 2 for services away from London via station entrance. There is no step free access to Platform 1. Step access only for services towards London from platform 1 via footbridge.  No step free interchange between platforms.

Accessible taxis are available to book

by entrance to platform 2

0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524

*Helpline closed on Christmas Day

This is an unstaffed station and there are no staff on the trains that can assist. You can now book assistance up to 2 hours before your journey. We recommend booking but if you need assistance and havent booked there are Help points on the platform where you can get in touch with our assisted travel team. As staff are not available at the station to assist, we now have a mobile Assistance Team who can be deployed to stations which otherwise have no staff to assist. This can be arranged in advance by booking through Customer Services or by using the Help Point on the station (although inevitably there will be a delay if not booked in advance) - alternatively a taxi can be arranged, at no additional cost, to convey you to the nearest station where you can be assisted further.