Reading Train Station

Address

Reading station
Station Hill
Reading
RG1 1LZ

Station staff availability

Station staff availability
Mon - Fri	24 Hours
Sat	24 Hours
Sun	24 Hours

For full accessibility information at Reading, view our accessibility info below.

Ticket office availability

Ticket office availability
Mon - Fri:	06:15-22:00
Sat:	06:15-22:00
Sun:	07:15-22:00

0 Station updates

Station details

Reading ticket office will be closed at the following earlier times this week:
Wednesday 1 July - 21:00
Friday 3 July / Saturday 4 July - 21:30

Accessibility

Station Accessibility
Accessible Booking Office Counter	Yes	Low-level accessible counter are located at the ticket office. All counters have hearing loop fitted.
Induction Loop	Yes
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes	Accessible ticket machines are located at the station entrance by the ticket office and at the car park.
Accessible Toilets	Yes	Radar Key available from station staff. If you wish to buy a 'National Key Scheme' key, [RADAR]. Their address is 12 City Forum, 250 City Road, London EC1V 8AF, tel: 020 7250 8181, minicom: 020 7250 4119, fax: 020 7250 0212, email: shop@disabilityrightsuk.org, website: https://crm.disabilityrightsuk.org/
Step Free Access	Yes	platforms can be reached via lift and bridge, ticket office is step free.
Impaired Mobility Set Down	Yes	Set- Down / Pick up Points are available at the station entrance by the Rail air link lounge. Assisted travel meeting point - Customer Help desk main concourse. Please notify a member of staff.

Getting to and from the station
Accessible Taxis	Yes	Accessible taxis are available at the station entrance. please request staff assistance if you need to.

Staff help
Staff Help Available	Yes	Mon - Fri: 24 Hours Sat: 24 Hours Sun: 24 Hours Staff Help Available Note: Staff assistance is available; please request assistance from any member of staff if you have not booked assistance in advance.
Assisted Travel	Yes	We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Helpline Contact	Yes	If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.
Accessible Public Telephones	Yes	Accessible low-level Pay Phone is available at the station main concourse. Please request staff assistance if you need to.

Station facilities

Atm Machine	Yes	Located on the upper concourse
Baby Change	Yes
Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Arrival Screens, Announcements,
Shops	Yes
Station Buffet	Yes
Toilets	Yes	Toilets are located on Station Platforms and in The Brunel Arcade building
CCTV	Yes
Telephones	No
Waiting Room	No

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes
Ticket Office Note		The main ticket office is situated in the Brunel Arcade.

Smartcards
Smartcard Issued	Yes
Smartcard Validator	Yes
Smartcard Topup	Yes

Oyster Pay as you go Information
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No
Oyster Validator	No
Oyster Topup	No

Passenger services

Phone number: 03457 000 125 Website: https://www.nationalrail.co.uk/
Ticket Gate	Yes
Customer Services		Please call our Customer Services Centre on 03457 000 125 (07:00-22:00 every day)
Customer Help Points	Yes
Lost Property Contact Available	No
Customer Services: Please call our Customer Services Centre on 03457 000 125 (07:00-22:00 every day)

Car parking

Car parking	Yes
Name: Station Car Park Operator: Spaces: 0 Car Parking Contact Available: No Phone number: Website: https://www.nationalrail.co.uk/ Accessible Car Park Equipment: No
Name: Multi Storey Car Park Operator: APCOA Parking (UK) Limited Spaces: 1387 Car Parking Contact Available: No Phone number: Website: https://www.nationalrail.co.uk/ Accessible Car Park Equipment: Yes Accessible Spaces: 14	Daily Charge: £23.70 Weekly Charge: £118.50 Monthly Charge: £215.00

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: Yes Spaces: 344 Type: Stands Location: Front of station, underground short stay car park and long stay car park. Note: Cycles can be carried free of charge,restrictions apply and you need to make a reservation up to two hours before the train leaves the station it is starting from. Please see our Cycling by train leaflet.
Cycle Storage CCTV	No

Bicycle Storage

Cycle Storage Availability

Yes

Sheltered: Yes
Spaces: 344
Type: Stands
Location:

Front of station, underground short stay car park and long stay car park.

Note:

Cycles can be carried free of charge,restrictions apply and you need to make a reservation up to two hours before the train leaves the station it is starting from. Please see our Cycling by train leaflet.

Cycle Storage CCTV

Other transport

Location for Rail Replacement Services	Yes	At the North side of the station
Taxi Rank	Yes	Taxi ranks are situated at both station entrances. Accessible taxis are available, please approach a member of staff for assistance.
Bus Service	Yes	Buses can be found on near by streets. Information to plan your onward journey is available in a printable format here. Not all buses are accessible
Tube, Overground and Tram links	No

General information

Station Operator	NR
Station Code	RDG
Staffing Level	Full Time

Live departures & arrivals for Reading

Departures

Arrivals

Live departures for Reading
Due	Destination	Platform	Expected	Usual Seat AvailabilitySeat availability
14:00	Reading		Cancelled	n/a
This service has been cancelled because of a tree blocking the railway
14:28	Penzance Platform 10	10	Delayed	n/a
14:37	Basingstoke		Delayed	n/a
14:55	Bristol Temple Meads Platform 9	9	On time	n/a
14:55	Staines			n/a
14:56	Heathrow Airport T3 (Bus)			n/a
14:57	Staines			n/a
14:59	Abbey Wood Platform 14	14	15:09 10 mins late
14:59	London Paddington		Cancelled	n/a
This service has been cancelled because of a broken down train
15:00	London Paddington Platform 10	10	15:22 22 mins late	n/a

Reading

14:00

Platform

Cancelled

Seats

n/a

This service has been cancelled because of a tree blocking the railway

Penzance

14:28

Platform

Delayed

Seats

n/a

Basingstoke

14:37

Platform

Delayed

Seats

n/a

Bristol Temple Meads

14:55

Platform

On time

Seats

n/a

Staines