Ponders End

Address

Ponders End station
South Street
Ponders End
EN3 4QB

Ticket office

Unstaffed

0 Station updates

Station details

General information

Station Operator: LE
Station Code: PON

Staffing Level: unstaffed
CCTV: Yes

Ticket buying & collection

Travelcard: Zone 5
Oyster Pre Pay	No
Oyster Validator	Yes
Smartcard Issued	No
Smartcard Validator	Yes

Penalty Fares: Applicable Operators: Southeastern
Oyster Topup	Yes
Prepurchase Collection	Yes
Smartcard Topup	No
Ticket Machine	Yes

Passenger services

Website: https://www.greateranglia.co.uk/lost-property
Lost Property Contact Available	No
Customer Services: Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).Closed on Christmas Day and Boxing Day.

Customer Help Points	Yes

Station facilities

Atm Machine	No
Baby Change	No
Seated Area	Yes
Passenger Information Systems	Yes
Passenger Information Systems Note:

Shops	No
Station Buffet	No
Telephones	No
Toilets	No
Waiting Room	No

Car parking

Car parking	No

Cycling

Cycle Storage Availability	Yes
Sheltered: Yes Spaces: 6 Type: Stands,Lockers Location: Within station

Cycle Storage Availability

Sheltered: Yes
Spaces: 6
Type: Stands,Lockers
Location:

Within station

Cycle Storage CCTV	Yes

Other transport

Location for Rail Replacement Services	Yes
Location For Rail Replacement Service Note: Not served by rail replacement- diversionary route available
Taxi Rank	No

Bus Service	Yes
Bus Service Note: Transport for London buses operate from outside the station

Accessibility

Accessible Booking Office Counter	No
Induction Loop	Yes
Accessible Public Telephones	No
Accessible Toilets	No
Wheelchairs Available	No
Ramp For Train Access	No
Step Free Access	No
Step Free Access Note: This station has step free access to both platforms via a ramped footbridge. This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is the platform.

Accessible Taxis	Yes
Accessible Taxis Note: Details of nearest taxis are shown on station information poster
Accessible Ticket Machines	Yes
Impaired Mobility Set Down	No
Helpline Contact	Yes
0800 028 28 78
Helpline Opening Hours	Yes
Mon - Sun: 8:00 AM to 8:00 PM
Staff Help Available	Yes
Staff Help Available Note: This is a Driver only operated train service and the station is unstaffed. Staff help is available on request only. Customers are advised to use Tottenham Hale (2.5 miles south) for trains towards London or Cambridge. An appropriate accessible taxi will be supplied for journeys to intermediate unstaffed stations. Booking is recommended
Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Live departures & arrivals for Ponders End

Departures

Arrivals

Live departures for Ponders End
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability	further details
15:30	Hertford East Platform 2	2	On time	n/a	See details on departure to Hertford East
15:38	London Liverpool Street Platform 1	1	On time	n/a	See details on departure to London Liverpool Street
16:00	Hertford East Platform 2	2	On time	n/a	See details on departure to Hertford East
16:08	London Liverpool Street Platform 1	1	On time	n/a	See details on departure to London Liverpool Street
16:30	Hertford East Platform 2	2	On time	n/a	See details on departure to Hertford East
16:38	London Liverpool Street Platform 1	1	On time	n/a	See details on departure to London Liverpool Street
16:48	Hertford East Platform 2	2	On time	n/a	See details on departure to Hertford East
17:09	London Liverpool Street Platform 1	1	On time	n/a	See details on departure to London Liverpool Street
17:14	Hertford East Platform 2	2	On time	n/a	See details on departure to Hertford East

Live arrivals at Ponders End
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability	further details
15:30	London Liverpool Street Platform 2	2	On time	n/a	See details on departure to London Liverpool Street
15:38	Hertford East Platform 1	1	On time	n/a	See details on departure to Hertford East
16:00	London Liverpool Street Platform 2	2	On time	n/a	See details on departure to London Liverpool Street
16:08	Hertford East Platform 1	1	On time	n/a	See details on departure to Hertford East
16:30	London Liverpool Street Platform 2	2	On time	n/a	See details on departure to London Liverpool Street
16:38	Hertford East Platform 1	1	On time	n/a	See details on departure to Hertford East
16:48	Stratford (London) Platform 2	2	On time	n/a	See details on departure to Stratford (London)
17:09	Hertford East Platform 1	1	On time	n/a	See details on departure to Hertford East
17:14	London Liverpool Street Platform 2	2	On time	n/a	See details on departure to London Liverpool Street

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

timetables for Ponders End

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