Ponders End
Ticket office
Closed now
Station details
| Station Operator: LE | |
| Station Code: PON |
| Staffing Level: partTime | |
| CCTV: Yes |
| Oyster Pre Pay | No |
| Oyster Validator | Yes |
| Smartcard Issued | No |
| Smartcard Validator | Yes |
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Travelcard: Zone 5 |
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| Oyster Topup | Yes |
| Prepurchase Collection | Yes |
| Smartcard Topup | No |
| Ticket Machine | Yes |
| Lost Property Contact Available | No |
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Website: Go to website |
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Customer Services: Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day. |
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| Customer Help Points | Yes |
| Atm Machine | No |
| Baby Change | No |
| Seated Area | Yes |
| Passenger Information Systems | Yes |
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Passenger Information Systems Note: |
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| Shops | No |
| Station Buffet | No |
| Telephones (Cards & Coins) | No |
| Toilets | No |
| Waiting Room | No |
| Car parking | No |
| Cycle Storage Availability | Yes |
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Sheltered: Yes |
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| Cycle Storage CCTV | Yes |
| Location for Rail Replacement Services | Yes |
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Location For Rail Replacement Service Note: Not served by rail replacement- diversionary route available |
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| Taxi Rank | No |
| Bus Service | Yes |
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Bus Service Note: Transport for London buses operate from outside the station |
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| Accessible Booking Office Counter | No |
| Accessible Public Telephones | No |
| National Key Toilets | No |
| Induction Loop | Yes |
| Wheelchairs Available | No |
| Ramp For Train Access | No |
| Step Free Access | Yes |
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Step Free Access Note: This station has step free access to both platforms via a ramped footbridge. This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is the platform. |
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| Accessible Taxis | No |
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Accessible Taxis Note: Details of nearest taxis are shown on station information poster |
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| Accessible Ticket Machines | Yes |
| Impaired Mobility Set Down | No |
| Helpline Contact | Yes |
| 0800 028 28 78 | |
| Helpline Opening Hours | Yes |
| Mon - Sun: 8:00 AM to 8:00 PM | |
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Helpline Note: 08:00 - 20:00 |
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Live departures & arrivals for Ponders End
| Due | Destination | Platform | Expected | Train Length | further details |
|---|---|---|---|---|---|
| 22:29 | Hertford East Platform | On time | See details on departure to Hertford East | ||
| 22:38 | London Liverpool Street Platform | On time | See details on departure to London Liverpool Street | ||
| 22:59 | Hertford East Platform | On time | See details on departure to Hertford East | ||
| 23:08 | Stratford (London) Platform | On time | See details on departure to Stratford (London) | ||
| 23:47 | Hertford East Platform | On time | See details on departure to Hertford East |
| Due | Destination | Platform | Expected | Train Length | further details |
|---|---|---|---|---|---|
| 22:29 | Stratford (London) Platform | On time | See details on departure to Stratford (London) | ||
| 22:38 | Hertford East Platform | On time | See details on departure to Hertford East | ||
| 22:59 | Stratford (London) Platform | On time | See details on departure to Stratford (London) | ||
| 23:08 | Hertford East Platform | On time | See details on departure to Hertford East | ||
| 23:47 | Stratford (London) Platform | On time | See details on departure to Stratford (London) |