Peterborough
Ticket office
Closed now
| Mon - Fri: | 5:45 AM to 9:00 PM |
|---|---|
| Sat: | 5:45 AM to 9:00 PM |
| Sun: | 8:05 AM to 9:00 PM |
Station details
| Station Operator: GR | |
| Station Code: PBO |
| Staffing Level: Full Time | |
| CCTV: Yes |
| Oyster Pre Pay | No |
| Oyster Validator | No |
| Smartcard Issued | Yes |
| Smartcard Validator | Yes |
| Oyster Topup | No |
| Prepurchase Collection | Yes |
| Smartcard Topup | Yes |
| Ticket Machine | Yes |
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Ticket Office Note: In Travel Centre and on concourse. |
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| Lost Property Contact Available | No |
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Phone number:
01302 362175 Website: Go to website |
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| Ticket Gate | Yes |
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Ticket Gate Comments: This station has Secure Station Accreditation |
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Customer Services: We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business. |
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| Customer Help Points | No |
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Customer Help Points Note: But there is a floorwalker in reception, a CIP by the entrance also |
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| Atm Machine | Yes |
| Baby Change | Yes |
| Seated Area | Yes |
| Passenger Information Systems | Yes |
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Passenger Information Systems Note: |
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| Shops | Yes |
| Station Buffet | Yes |
| Telephones | Yes |
| Toilets | Yes |
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Toilets Note: The toilets are located on Platform 1 and between Platforms 4 and 5. The National key toilets are located on Platforms 1 ; these toilets are operated by a RADAR key. A RADAR key is available from the Customer Services Office on Platform 1. |
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| Waiting Room | No |
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Waiting Room Note: This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms |
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| Car parking | Yes |
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Name: Main station Operator: London North Eastern Railway Spaces: 731 Annual Charge: £1385.00 Daily Charge: £15.00 Monthly Charge: £195.00 Off Peak Charge: £5.00 Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: £460.00 Weekly Charge: £49.00 |
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| Car Parking Contact Available | No |
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Phone number: Website: Go to website Note: For a map of how to get to the car parks, please click here. |
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| Cycle Storage Availability | Yes |
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Sheltered: Yes Alongside station entrance and adjacent to BTP office |
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| Cycle Storage CCTV | Yes |
| Location for Rail Replacement Services | Yes |
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Location For Rail Replacement Service Note: Rail Replacement Coaches leave from the station entrance. |
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| Taxi Rank | Yes |
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Taxi Rank Note: Taxis are available, whilst services run, there is also a private hire firm situated at the station. Peterborough Taxis: 01733 777 000 |
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| Bus Service | Yes |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
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| Accessible Booking Office Counter | Yes |
| Accessible Public Telephones | No |
| Accessible Toilets | Yes |
| Induction Loop | Yes |
| Wheelchairs Available | Yes |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: This station has step free access to all platforms. This station is a category A station according to the Office of Rail and Road station classification system https://www.orr.gov.uk/media/10955. Steps and lifts are available for access to all 7 platforms. Ticket Office and Car Park are step free. Peterborough has a RNIB Map for All located outside the main entrance to the right of the doors. |
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| Accessible Taxis | No |
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Accessible Taxis Note: Outside station plus we can book by phone |
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| Accessible Ticket Machines | Yes |
| Impaired Mobility Set Down | Yes |
| Helpline Contact | Yes |
| 08457 225 225 | |
| Staff Help Available | Yes |
| Mon: 4:00 AM to 12:30 AM Tue: 4:00 AM to 12:30 AM Wed: 4:00 AM to 12:30 AM Thu: 4:00 AM to 12:30 AM Fri: 4:00 AM to 12:30 AM Sat: 4:00 AM to 12:30 AM Sun: 6:00 AM to 12:30 AM |
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Staff Help Available Note: Assistance meeting point is Customer Information Point in main concourse |
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Live departures & arrivals for Peterborough
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 04:54 | Horsham Platform 1 | 1 | On time |
n/a
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See details on departure to Horsham | |
| 05:24 | Horsham Platform 1 | 1 | On time |
n/a
|
See details on departure to Horsham | |
| 05:54 | Horsham Platform 1 | 1 | On time |
n/a
|
See details on departure to Horsham | |
| 06:05 | London Kings Cross Platform | On time |
|
See details on departure to London Kings Cross | ||
| 06:10 | Birmingham New Street Platform | On time |
n/a
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See details on departure to Birmingham New Street | ||
| 06:10 | London Kings Cross Platform | On time |
n/a
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See details on departure to London Kings Cross | ||
| 06:24 | Horsham Platform | On time |
n/a
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See details on departure to Horsham | ||
| 06:27 | Norwich Platform | On time |
n/a
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See details on departure to Norwich |
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 06:08 | Cambridge Platform | On time |
n/a
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See details on departure to Cambridge | ||
| 06:09 | York Platform | On time |
n/a
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See details on departure to York | ||
| 06:21 | Nottingham Platform | On time |
n/a
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See details on departure to Nottingham | ||
| 06:25 | Nottingham Platform | On time |
n/a
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See details on departure to Nottingham |
Usual seating availability
More info-
Many seats available
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Plenty of seats available
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Some seats available
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Only a few seats available
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Standing room only
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n/aData unavailable
Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk