Old Street Train Station

Address

Old Street station
Old Street
London
EC1Y 1BE

Station staff availability

Station staff availability
Mon - Fri	05:40-00:40
Sat	05:40-00:40
Sun	07:00-00:40

For full accessibility information at Old Street, view our accessibility info below.

Ticket office availability

Unstaffed

0 Station updates

Station details

Accessibility

Station Accessibility
Induction Loop	Yes
Accessible Ticket Machines	Yes	Accessible ticket machines sell tickets suitable for use on London Underground services, including Travelcards. Where tickets for National Rail services are not available through an accessible ticket machine, ticket office staff provide assistance where possible.
Step Free Access	No	This is a Category C station. This station does not have step-free access. The Assistance Meeting Point is the Platform Office.
Accessible Booking Office Counter	No
Wheelchairs Available	No
Ramp For Train Access	No
Accessible Toilets	No
Impaired Mobility Set Down	No

Getting to and from the station
Accessible Taxis	Yes	Contact taxi operator directly

Staff help
Staff Help Available	Yes	Mon - Fri: 5:40 AM to 12:40 AM Sat: 5:40 AM to 12:40 AM Sun: 7:00 AM to 12:40 AM
Assisted Travel	Yes	We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. " Staff are available at this station at all times for providing assistance getting on and off the train and assistance around the station and to the platform. Assistance can be provided unbooked (turn up and go) or pre booked up to two hours before departure by contacting Assisted Travel. Whether you pre book assistance or travel unbooked, please contact a member of staff on arrival. We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train. For further information on assisted travel please see: Accessibility at the station - Thameslink. "
Helpline Contact	Yes	0343 222 1234 or 020 3031 9331 (Textphone)
Helpline Opening Hours	Yes	Mon - Sun: 7:00 AM to 10:00 PM
Accessible Public Telephones	No

Station facilities

Atm Machine	Yes
Shops	Yes	In adjacent shopping arcade
Station Buffet	Yes
Waiting Room	Yes	This station is underground.
CCTV	Yes
Baby Change	No
Seated Area	No
Telephones	No
Toilets	No

Ticket buying & collection

Ticket office availability
Ticket Machine	No

Smartcards
Travelcard		Zone 1
Smartcard Issued	No
Smartcard Validator	No
Smartcard Topup	No

Oyster Pay as you go Information
Oyster Pre Pay	Yes
Oyster Validator	Yes
Oyster Topup	Yes
Penalty Fares		Applicable Operators: Southeastern
Prepurchase Collection	No

Passenger services

Phone number: 0845 330 9882 Website: https://www.nationalrail.co.uk/
Ticket Gate	Yes
Lost Property Contact Available	No
Customer Help Points	No

Car parking

Car parking	No

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: No Spaces: 36 Type: Location:
Cycle Storage CCTV	Yes

Other transport

Location for Rail Replacement Services	Yes
Bus Service	Yes	Please see TfL's interactive map for details of bus routes and destinations served: https://tfl.gov.uk/plan-a-journey/?cid=plan-a-journey
Taxi Rank	No

General information

Station Operator	LT
Station Code	OLD
Staffing Level	Full Time

Live departures & arrivals for Old Street

Departures

Arrivals

Live departures for Old Street
Due	Destination	Platform	Expected
05:45	Stevenage via Hertford North Platform 3	3	On time
05:52	Moorgate Platform 4	4	On time
05:53	Welwyn Garden City Platform 3	3	On time
06:00	Moorgate Platform 4	4	On time
06:07	Moorgate Platform 4	4	On time
06:08	Welwyn Garden City Platform 3	3	On time
06:15	Moorgate Platform 4	4	On time
06:15	Stevenage via Hertford North Platform 3	3	On time
06:22	Moorgate Platform 4	4	On time
06:23	Welwyn Garden City Platform 3	3	On time

Live arrivals at Old Street
Due	Destination	Platform	Expected
05:44	Moorgate Platform 3	3	On time
05:52	Alexandra Palace Platform 4	4	On time
05:52	Moorgate Platform 3	3	On time
06:00	Stevenage Platform 4	4	On time
06:07	Welwyn Garden City Platform 4	4	On time
06:07	Moorgate Platform 3	3	On time
06:14	Moorgate Platform 3	3	On time
06:15	Hertford North Platform 4	4	On time
06:22	Welwyn Garden City Platform 4	4	On time
06:22	Moorgate Platform 3	3	On time

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

timetables for Old Street

No timetables.

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