Norwich
Ticket office
Open now
Mon - Fri: | 4:45 AM to 8:45 PM |
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Sat: | 4:45 AM to 8:45 PM |
Sun: | 6:45 AM to 8:45 PM |
Station details
Station Operator: LE | |
Station Code: NRW |
Staffing Level: Full Time | |
CCTV: Yes |
Oyster Pre Pay | No |
Oyster Validator | No |
Smartcard Issued | Yes |
Smartcard Validator | Yes |
Oyster Topup | No |
Prepurchase Collection | Yes |
Smartcard Topup | Yes |
Ticket Machine | Yes |
Lost Property Contact Available | No |
Website: Go to website |
|
Ticket Gate | Yes |
Ticket Gate Comments: Norwich station has Secure Station Acreditation |
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Customer Services: Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day. |
Customer Help Points | Yes |
Customer Help Points Note: on concourse |
Atm Machine | Yes |
Baby Change | Yes |
Seated Area | Yes |
Passenger Information Systems | Yes |
Passenger Information Systems Note: Departure Screens, Announcements, Arrival Screens, |
Shops | Yes |
Shops Note: News agent Mini supermarket Passport Photo Booth |
|
Station Buffet | Yes |
Station Buffet Note: Coffee shop Cold drinks vending machine Food vending machine Food outlet (Seating available) Food outlet (Seating unavailable) |
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Telephones (Cards & Coins) | Yes |
Toilets | Yes |
Toilets Note: All toilets are located on the concourse including the accessible (radar key) toilet |
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Waiting Room | No |
Car parking | Yes |
Name: Station Car Park Operator: National Car Parks Ltd Spaces: 62 Annual Charge: £2163.00 Daily Charge: £13.00 Monthly Charge: £216.00 Off Peak Charge: £12.00 Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: £618.00 Weekly Charge: £55.00 |
Car Parking Contact Available | No |
Phone number: Website: Go to website |
Cycle Storage Availability | Yes |
Sheltered: Yes |
Cycle Storage CCTV | Yes |
Location for Rail Replacement Services | Yes |
Location For Rail Replacement Service Note: Replacement transport stop on station forecourt |
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Taxi Rank | Yes |
Taxi Rank Note: Taxi rank at front of station |
Bus Service | Yes |
Bus Service Note: 'First' operate a network of daily, frequent bus routes around the city and also to nearby towns and villages. For route maps and timetables: www.firstgroup.com/ukbus 'First' routes 25 & 35 link the rail station forecourt with the city centre and Norwich University. Buy a Norwich PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the city. For details: www.plusbus.info
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Accessible Booking Office Counter | Yes |
Accessible Public Telephones | No |
Accessible Toilets | Yes |
Induction Loop | Yes |
Wheelchairs Available | Yes |
Ramp For Train Access | Yes |
Step Free Access | Yes |
Step Free Access Note: This station has step free access to all platforms. This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is the information desk in booking hall. |
Accessible Taxis | No |
Accessible Taxis Note: Details of nearest taxis are shown on station information poster |
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Accessible Ticket Machines | Yes |
Accessible Ticket Machines Note: Ticket machines are located in the ticket hall and on the station concourse. |
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Impaired Mobility Set Down | Yes |
Impaired Mobility Set Down Note: At the main station entrance |
|
Helpline Contact | Yes |
0800 028 28 78 | |
Helpline Opening Hours | Yes |
Mon - Sun: 8:00 AM to 8:00 PM | |
Staff Help Available | Yes |
Mon - Fri: 4:30 AM to 1:30 AM Sat: 4:30 AM to 1:30 AM Sun: 6:00 AM to 1:30 AM |
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Staff Help Available Note: Assistance is provided by station staff during the hours of train service operation. Booking is recommended |
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Assisted Travel: As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile. |
Live departures & arrivals for Norwich
Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
---|---|---|---|---|---|---|
10:00 | London Liverpool Street Platform | On time |
n/a
|
See details on departure to London Liverpool Street | ||
10:05 | Lowestoft Platform | On time |
n/a
|
See details on departure to Lowestoft | ||
10:33 | Stansted Airport Platform | On time |
n/a
|
See details on departure to Stansted Airport | ||
10:36 | Great Yarmouth via Acle Platform | On time |
n/a
|
See details on departure to Great Yarmouth via Acle | ||
10:45 | Sheringham Platform | On time |
n/a
|
See details on departure to Sheringham | ||
10:57 | Liverpool Lime Street Platform | On time |
n/a
|
See details on departure to Liverpool Lime Street | ||
10:58 | Lowestoft Platform | On time |
n/a
|
See details on departure to Lowestoft | ||
11:00 | London Liverpool Street Platform | On time |
n/a
|
See details on departure to London Liverpool Street |
Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
---|---|---|---|---|---|---|
09:50 | Great Yarmouth Platform | On time |
n/a
|
See details on departure to Great Yarmouth | ||
10:27 | London Liverpool Street Platform | On time |
n/a
|
See details on departure to London Liverpool Street | ||
10:30 | Cambridge Platform | On time |
n/a
|
See details on departure to Cambridge | ||
10:33 | Lowestoft Platform | On time |
n/a
|
See details on departure to Lowestoft | ||
10:41 | Sheringham Platform | On time |
n/a
|
See details on departure to Sheringham | ||
10:45 | Nottingham Platform | On time |
n/a
|
See details on departure to Nottingham | ||
11:12 | Nottingham Platform | On time |
n/a
|
See details on departure to Nottingham | ||
11:27 | London Liverpool Street Platform | On time |
n/a
|
See details on departure to London Liverpool Street | ||
11:35 | Lowestoft Platform | On time |
n/a
|
See details on departure to Lowestoft | ||
11:37 | Cambridge Platform | On time |
n/a
|
See details on departure to Cambridge |
Usual seating availability
More info-
Many seats available
-
Plenty of seats available
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Some seats available
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Only a few seats available
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Standing room only
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n/aData unavailable
Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk