Norwich
Ticket office
Open now
| Mon - Fri: | 4:45 AM to 8:45 PM |
|---|---|
| Sat: | 4:45 AM to 8:45 PM |
| Sun: | 6:45 AM to 8:45 PM |
Station details
| Station Operator: LE | |
| Station Code: NRW |
| Staffing Level: Full Time | |
| CCTV: Yes |
| Oyster Pre Pay | No |
| Oyster Validator | No |
| Smartcard Issued | Yes |
| Smartcard Validator | Yes |
| Oyster Topup | No |
| Prepurchase Collection | Yes |
| Smartcard Topup | Yes |
| Ticket Machine | Yes |
| Lost Property Contact Available | No |
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Website: Go to website |
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| Ticket Gate | Yes |
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Ticket Gate Comments: - |
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Customer Services: Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day. |
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| Customer Help Points | Yes |
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Customer Help Points Note: on concourse |
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| Atm Machine | Yes |
| Baby Change | Yes |
| Seated Area | Yes |
| Passenger Information Systems | Yes |
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Passenger Information Systems Note: Departure Screens, Announcements, Arrival Screens, |
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| Shops | Yes |
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Shops Note: News agent Mini supermarket Passport Photo Booth |
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| Station Buffet | Yes |
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Station Buffet Note: Coffee shop Cold drinks vending machine Food vending machine Food outlet (Seating available) Food outlet (Seating unavailable) |
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| Telephones (Cards & Coins) | Yes |
| Toilets | Yes |
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Toilets Note: All toilets are located on the concourse including the accessible (radar key) toilet |
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| Waiting Room | No |
| Car parking | Yes |
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Name: Station Car Park Operator: National Car Parks Ltd Spaces: 62 Annual Charge: £2163.00 Daily Charge: £13.00 Monthly Charge: £216.00 Off Peak Charge: £12.00 Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: £618.00 Weekly Charge: £55.00 |
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| Car Parking Contact Available | No |
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Phone number: Website: Go to website |
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| Cycle Storage Availability | Yes |
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Sheltered: Yes |
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| Cycle Storage CCTV | Yes |
| Location for Rail Replacement Services | Yes |
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Location For Rail Replacement Service Note: Replacement transport stop on station forecourt |
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| Taxi Rank | Yes |
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Taxi Rank Note: Taxi rank at front of station |
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| Bus Service | Yes |
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Bus Service Note: 'First' operate a network of daily, frequent bus routes around the city and also to nearby towns and villages. For route maps and timetables: www.firstgroup.com/ukbus 'First' routes 25 & 35 link the rail station forecourt with the city centre and Norwich University. Buy a Norwich PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the city. For details: www.plusbus.info
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| Accessible Booking Office Counter | Yes |
| Accessible Public Telephones | No |
| National Key Toilets | Yes |
| Induction Loop | Yes |
| Wheelchairs Available | Yes |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: This station has step free access to all platforms. This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is the information desk in booking hall. |
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| Accessible Taxis | No |
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Accessible Taxis Note: Details of nearest taxis are shown on station information poster |
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| Accessible Ticket Machines | Yes |
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Accessible Ticket Machines Note: Ticket machines are located in the ticket hall and on the station concourse. |
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| Impaired Mobility Set Down | Yes |
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Impaired Mobility Set Down Note: At the main station entrance |
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| Helpline Contact | Yes |
| 0800 028 28 78 | |
| Helpline Opening Hours | Yes |
| Mon - Sun: 8:00 AM to 8:00 PM | |
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Helpline Note: 08:00 - 20:00 |
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Live departures & arrivals for Norwich
| Due | Destination | Platform | Expected | Train Length | further details |
|---|---|---|---|---|---|
| 12:33 | Stansted Airport Platform 2 | 2 | On time | See details on departure to Stansted Airport | |
| 12:36 | Great Yarmouth via Acle Platform 5 | 5 | On time | See details on departure to Great Yarmouth via Acle | |
| 12:45 | Sheringham Platform | On time | See details on departure to Sheringham | ||
| 12:55 | Lowestoft Platform | On time | See details on departure to Lowestoft | ||
| 12:57 | Liverpool Lime Street Platform 3 | 3 | On time | See details on departure to Liverpool Lime Street | |
| 13:00 | London Liverpool Street Platform | On time | See details on departure to London Liverpool Street | ||
| 13:27 | Stansted Airport Platform | On time | See details on departure to Stansted Airport | ||
| 13:36 | Great Yarmouth via Acle Platform | On time | See details on departure to Great Yarmouth via Acle | ||
| 13:45 | Sheringham Platform | On time | See details on departure to Sheringham | ||
| 14:00 | London Liverpool Street Platform | On time | See details on departure to London Liverpool Street |
| Due | Destination | Platform | Expected | Train Length | further details |
|---|---|---|---|---|---|
| 12:27 | London Liverpool Street Platform | On time | See details on departure to London Liverpool Street | ||
| 12:33 | Lowestoft Platform | On time | See details on departure to Lowestoft | ||
| 12:41 | Sheringham Platform | On time | See details on departure to Sheringham | ||
| 12:43 | Stansted Airport Platform | On time | See details on departure to Stansted Airport | ||
| 12:50 | Great Yarmouth Platform | On time | See details on departure to Great Yarmouth | ||
| 13:27 | London Liverpool Street Platform | On time | See details on departure to London Liverpool Street | ||
| 13:33 | Lowestoft Platform | On time | See details on departure to Lowestoft | ||
| 13:39 | Stansted Airport Platform | On time | See details on departure to Stansted Airport | ||
| 13:41 | Sheringham Platform | On time | See details on departure to Sheringham | ||
| 13:50 | Great Yarmouth Platform | On time | See details on departure to Great Yarmouth |