Norwich

Address

Norwich station
Station Approach
Norwich
NR1 1EF

Ticket office

Mon - Fri:	4:45 AM to 8:45 PM
Sat:	4:45 AM to 8:45 PM
Sun:	6:45 AM to 8:45 PM

0 Station updates

Station details

General information

Station Operator: LE
Station Code: NRW

Staffing Level: Full Time
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay	No
Oyster Validator	No
Smartcard Issued	Yes
Smartcard Validator	Yes

Penalty Fares: Applicable Operators: Southeastern
Oyster Topup	No
Prepurchase Collection	Yes
Smartcard Topup	Yes
Ticket Machine	Yes

Passenger services

Website: https://www.greateranglia.co.uk/lost-property
Lost Property Contact Available	No
Ticket Gate	Yes
Customer Services: Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).Closed on Christmas Day and Boxing Day.

Customer Help Points	No
Customer Help Points Note: Assistance meeting point is the information desk in booking hall

Station facilities

Atm Machine	Yes
Baby Change	Yes
Seated Area	Yes
Passenger Information Systems	Yes
Passenger Information Systems Note: Departure Screens, Arrival Screens, Announcements,

Shops	Yes
Shops Note: East of England Co-Op Flowers by Nicole Photo-Me digital passport photos WHSmith
Station Buffet	Yes
Station Buffet Note: AMT Coffee Costa Coffee Starbucks Subway Self-service vending machines providing cold drinks and snacks Free water refill point located on the station concourse, outside the customer service office
Telephones	Yes
Toilets	Yes
Toilets Note: There are male and female toilets located on the station concourse, adjacent to Platform 5. An accessible toilet is available for radar key holders. All toilets at this station are scheduled to be open at the following times: Monday - Friday 04:30 - 23:00Saturday 04:30 - 23:00Sunday 06:30 - 23:00
Waiting Room	No
Waiting Room Note: The main waiting room is accessed from the station concourse and is next to AMT, adjacent to Platform 1. There is another waiting room on Platform 5, and this is available for customers to use between the hours of 04:30-23:00 Monday to Friday, 04:30-23:00 on Saturday's, and 06:30-23:00 on Sunday's.

Car parking

Car parking	Yes

Name: Station Car Park Operator: National Car Parks Ltd Spaces: 62 Car Parking Contact Available: No Phone number: 0345 050 7080 Website: https://www.ncp.co.uk/find-a-car-park/car-parks/norwich-stn-forecourt-g-anglia/ Accessible Car Park Equipment: Yes Accessible Spaces: 5	Daily Charge: £13.60 Weekly Charge: £58.00 Monthly Charge: £227.00
Name: Station Car Park Operator: Spaces: 0 Car Parking Contact Available: No Phone number: 0345 050 7080 Website: https://www.ncp.co.uk/find-a-car-park/car-parks/norwich-stn-forecourt-g-anglia/ Accessible Car Park Equipment: Yes
Name: Car Park 3 Operator: Spaces: 0 Car Parking Contact Available: No Phone number: 0345 050 7080 Website: https://www.ncp.co.uk/find-a-car-park/car-parks/norwich-stn-forecourt-g-anglia/ Accessible Car Park Equipment: No

Cycling

Cycle Storage Availability	Yes
Sheltered: Yes Spaces: 442 Type: Racks Location: Cycle parking facilities can be located next to the station entrance, near the bus stops

Cycle Storage Availability

Sheltered: Yes
Spaces: 442
Type: Racks
Location:

Cycle parking facilities can be located next to the station entrance, near the bus stops

Cycle Storage CCTV	Yes

Other transport

Location for Rail Replacement Services	Yes
Location For Rail Replacement Service Note: Rail replacement bus services pick up and drop off at the bus stops on the station forecourt, outside the station entrance.
Taxi Rank	No

Bus Service	Yes
Bus Service Note: 'First' operate a network of daily, frequent bus routes around the city and also to nearby towns and villages. For route maps and timetables: www.firstgroup.com/ukbus 'First' routes 25 & 35 link the rail station forecourt with the city centre and Norwich University. Buy a Norwich PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the city. For details: www.plusbus.info

Bus Service

Bus Service Note:

'First' operate a network of daily, frequent bus routes around the city and also to nearby towns and villages. For route maps and timetables: www.firstgroup.com/ukbus

'First' routes 25 & 35 link the rail station forecourt with the city centre and Norwich University.

Buy a Norwich PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the city. For details: www.plusbus.info

Accessibility

Accessible Booking Office Counter	Yes
Induction Loop	Yes
Accessible Public Telephones	No
Accessible Toilets	Yes
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Step Free Access	Yes
Step Free Access Note: This station has step free access to all platforms. This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is the information desk in booking hall.

Accessible Taxis	Yes
Accessible Taxis Note: Details of nearest taxis are shown on station information poster
Accessible Ticket Machines	Yes
Impaired Mobility Set Down	Yes
Impaired Mobility Set Down Note: At the main station entrance
Helpline Contact	Yes
Helpline Opening Hours	Yes
Mon - Sun: 8:00 AM to 8:00 PM
Staff Help Available	Yes
Mon - Sun: 24 Hours
Staff Help Available Note: Assistance is provided by station staff during the hours of train service operation. Booking is recommended. What assistance is available for customers using this station? Board and alight Ramp assistance Luggage (on and off train only) Ticket sale on board How can Turn Up And Go (TUAG) assistance be requested by customers using this station? By speaking with a member of station staff By calling 0345 600 7245 (option 4) By selecting the help button on one of the ticket machines at this station
Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Live departures & arrivals for Norwich

Departures

Arrivals

Live departures for Norwich
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability	further details
20:32	London Liverpool Street Platform 2	2	On time	n/a	See details on departure to London Liverpool Street
20:40	Great Yarmouth via Acle Platform 3	3	On time	n/a	See details on departure to Great Yarmouth via Acle
21:02	London Liverpool Street Platform 1	1	On time	n/a	See details on departure to London Liverpool Street
21:05	Lowestoft Platform 4	4	On time	n/a	See details on departure to Lowestoft
21:12	Cambridge Platform 3	3	On time	n/a	See details on departure to Cambridge
21:15	Sheringham Platform 5	5	On time	n/a	See details on departure to Sheringham
21:40	Great Yarmouth via Acle Platform 5B	5B	On time	n/a	See details on departure to Great Yarmouth via Acle
22:02	London Liverpool Street Platform 1	1	On time	n/a	See details on departure to London Liverpool Street
22:05	Lowestoft Platform 5	5	On time	n/a	See details on departure to Lowestoft

Live arrivals at Norwich
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability	further details
20:39	Lowestoft Platform 4	4	On time	n/a	See details on departure to Lowestoft
20:44	Cambridge Platform 5B	5B	On time	n/a	See details on departure to Cambridge
20:50	Great Yarmouth Platform 3	3	On time	n/a	See details on departure to Great Yarmouth
21:21	London Liverpool Street Platform 1	1	On time	n/a	See details on departure to London Liverpool Street
21:32	Lowestoft Platform 3	3	On time	n/a	See details on departure to Lowestoft
21:36	Cambridge Platform 3	3	On time	n/a	See details on departure to Cambridge
21:49	London Liverpool Street Platform 2	2	On time	n/a	See details on departure to London Liverpool Street
21:50	Great Yarmouth Platform 5	5	On time	n/a	See details on departure to Great Yarmouth
22:09	Sheringham Platform 6	6	On time	n/a	See details on departure to Sheringham
22:21	London Liverpool Street Platform 2	2	On time	n/a	See details on departure to London Liverpool Street

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

timetables for Norwich

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