Norwich
Ticket office
Open now
| Mon - Fri: | 4:45 AM to 8:45 PM |
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| Sat: | 4:45 AM to 8:45 PM |
| Sun: | 6:45 AM to 8:45 PM |
Station details
General information
| Station Operator: LE | |
| Station Code: NRW |
| Staffing Level: Full Time | |
| CCTV: Yes |
Ticket buying & collection
| False | Oyster Pre Pay |
| False | Oyster Validator |
| True | Smartcard Issued |
| True | Smartcard Validator |
| False | Oyster Topup |
| True | Prepurchase Collection |
| True | Smartcard Topup |
| True | Ticket Machine |
Passenger services
| False> | Lost Property Contact Available |
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Website: Go to website |
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| True | Ticket Gate |
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Ticket Gate Comments: - |
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Customer Services: Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day. |
| False> | Left Luggage Contact Available |
| True | Customer Help Points |
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Customer Help Points Note: on concourse |
Station facilities
| True> | Atm Machine |
| True | Baby Change |
| False | Bureau De Change |
| True | Post Box |
| True | Seated Area |
| False | First Class Lounge |
| True | Shops |
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Shops Note: News agent Mini supermarket Passport Photo Booth |
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| False | Showers |
| True | Station Buffet |
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Station Buffet Note: Coffee shop Cold drinks vending machine Food vending machine Food outlet (Seating available) Food outlet (Seating unavailable) |
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| True | Telephones (Cards & Coins) |
| True | Toilets |
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Toilets Note: All toilets are located on the concourse including the accessible (radar key) toilet |
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| False | Tourist Information Office |
| True | Trolleys |
| True | WebKiosk |
| True | WiFi |
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Wifi Note: Find WiFi Hotspots around Norwich station |
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| True | Waiting Room |
Car parking
| true | Car parking |
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Name: Station Car Park Operator: National Car Parks Ltd Spaces: 62 Annual Charge: £2000.00 Daily Charge: £12.70 Monthly Charge: £200.00 Off Peak Charge: £11.20 Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: £571.00 Weekly Charge: £55.00 |
| False | Car Parking Contact Available |
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Phone number: Website: Go to website |
Cycling
| True | Cycle Storage Availability |
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Sheltered: Yes |
| True | Cycle Storage CCTV |
Other transport
| True | Taxi Rank |
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Taxi Rank Note: Taxi rank at front of station |
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| False | Car Hire |
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| True | Airport |
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Airport Note: Nearest Station to Norwich Airport. |
| False | Metro |
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| True | Bus Service |
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Bus Service Note: 'First' operate a network of daily, frequent bus routes around the city and also to nearby towns and villages. For route maps and timetables: www.firstgroup.com/ukbus 'First' routes 25 & 35 link the rail station forecourt with the city centre and Norwich University. Buy a Norwich PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the city. For details: www.plusbus.info
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Accessibility
| True | Accessible Booking Office Counter |
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| False | Accessible Public Telephones |
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| True | National Key Toilets |
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| True | Induction Loop |
| True | Wheelchairs Available |
| True | Ramp For Train Access |
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| True | Step Free Access |
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Step Free Access Note: Step free access to all platforms |
| False | Accessible Taxis |
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Accessible Taxis Note: Details of nearest taxis are shown on station information poster |
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| True | Accessible Ticket Machines |
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Accessible Ticket Machines Note: Ticket machines are located in the ticket hall and on the station concourse. |
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| True | Impaired Mobility Set Down |
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Impaired Mobility Set Down Note: At the main station entrance |
Live departures & arrivals for Norwich
| Due | Destination | Platform | Expected | further details | |
|---|---|---|---|---|---|
| 17:27 | Cambridge Platform 1A | 1A | On time | See details on departure to Cambridge | |
| 17:30 | London Liverpool Street Platform 2 | 2 | On time | See details on departure to London Liverpool Street | |
| 17:36 | Great Yarmouth via Acle Platform 6 | 6 | On time | See details on departure to Great Yarmouth via Acle | |
| 17:45 | Sheringham Platform 5 | 5 | On time | See details on departure to Sheringham | |
| 17:50 | Lowestoft Platform 3A | 3A | On time | See details on departure to Lowestoft | |
| 17:54 | Nottingham Platform 1B | 1B | On time | See details on departure to Nottingham | |
| 18:00 | London Liverpool Street Platform 4 | 4 | On time | See details on departure to London Liverpool Street | |
| 18:04 | Great Yarmouth via Acle Platform 6 | 6 | On time | See details on departure to Great Yarmouth via Acle | |
| 18:27 | Cambridge Platform | On time | See details on departure to Cambridge | ||
| 18:30 | London Liverpool Street Platform | On time | See details on departure to London Liverpool Street |
| Due | Destination | Platform | Expected | further details | |
|---|---|---|---|---|---|
| 17:14 | Liverpool Lime Street Platform 1B | 1B | On time | See details on departure to Liverpool Lime Street | |
| 17:24 | London Liverpool Street Platform 4 | 4 | On time | See details on departure to London Liverpool Street | |
| 17:33 | Lowestoft Platform 5 | 5 | On time | See details on departure to Lowestoft | |
| 17:37 | Stansted Airport Platform 3 | 3 | On time | See details on departure to Stansted Airport | |
| 17:41 | Sheringham Platform 3A | 3A | On time | See details on departure to Sheringham | |
| 17:50 | Great Yarmouth Platform | Cancelled | See details on departure to Great Yarmouth | ||
| 17:53 | London Liverpool Street Platform 2 | 2 | On time | See details on departure to London Liverpool Street | |
| 18:13 | Liverpool Lime Street Platform 4 | 4 | On time | See details on departure to Liverpool Lime Street | |
| 18:22 | Colchester Platform | On time | See details on departure to Colchester | ||
| 18:23 | Great Yarmouth Platform | On time | See details on departure to Great Yarmouth |