Newport (South Wales) Train Station

Address

Newport (South Wales) station
Queensway
Newport
NP20 4AX

Station staff availability

Station staff availability
Mon - Fri	04:30-01:00
Sat	04:30-00:01
Sun	07:30-01:00

For full accessibility information at Newport (South Wales), view our accessibility info below.

Ticket office availability

Ticket office availability
Mon - Fri:	05:45-19:50
Sat:	06:30-19:50
Sun:	08:00-19:35

0 Station updates

Station details

Accessibility

Station Accessibility
Accessible Booking Office Counter	Yes
Induction Loop	Yes
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes
Accessible Toilets	Yes	The National key toilets are located on Platform 2; these toilets are operated by a radar key.
Step Free Access	No	Category B1 Platforms 1 and 4 are level with the front and rear entrances. Platforms 2 and 3 are accessible by lift or stairs.
Impaired Mobility Set Down	Yes	Set down and pick up in the short-stay station car park, located off Queensway.

Getting to and from the station
Accessible Taxis	No

Staff help
Staff Help Available	Yes	Mon - Fri: 4:30 AM to 1:00 AM Sat: 4:30 AM to 12:01 AM Sun: 7:30 AM to 1:00 AM Staff Help Available Note: Staff help is available Monday to Friday 04:30 to 01:00, Saturday 04:30 to 00:01, Sunday 07:30 to 01:00 The Lost Property Office is open Monday to Friday 10:00 to 16:00.
Assisted Travel	Yes	We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Helpline Contact	Yes	03333 211202
Helpline Opening Hours	Yes	Mon - Sun: 8:00 AM to 8:00 PM
Accessible Public Telephones	Yes	The pay phone is located on platforms 2 and 3.

Station facilities

Baby Change	Yes
Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Arrival Screens, Announcements,
Shops	Yes	Newsagent (available on platforms 2 and 3).
Station Buffet	Yes	Food outlet (available on platforms 2 and 3).
Toilets	Yes	The toilets are located on Platform 1, Platform 2 and Platform 4. The National key toilets are located on Platform 2; these toilets are operated by a radar key.
CCTV	Yes
Atm Machine	No
Telephones	No
Waiting Room	No

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes
Ticket Office Note		Ticket Office is located within the South Terminal.

Smartcards
Smartcard Validator	Yes
Smartcard Topup	Yes
Smartcard Issued	No

Oyster Pay as you go Information
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No
Oyster Validator	No
Oyster Topup	No

Passenger services

Lost Property Contact Available	Yes	Phone number: 03333 211 202 Website: https://www.nationalrail.co.uk/
Ticket Gate	Yes
Customer Services		Contact our Customer Relations team directly via the Transport for Wales Website.
Customer Help Points	Yes
Customer Services: Contact our Customer Relations team directly via the Transport for Wales Website.

Car parking

Car parking	Yes
Name: Short Stay Operator: APCOA Spaces: 0 Car Parking Contact Available: No Phone number: Website: https://www.apcoa.co.uk/find-parking/locations/newport/newport-station-short-stay-newport Accessible Car Park Equipment: Yes Accessible Spaces: 6
Name: Godfrey Road Operator: APCOA Spaces: 253 Car Parking Contact Available: No Phone number: Website: https://www.apcoa.co.uk/find-parking/locations/newport/newport-station-short-stay-newport Accessible Car Park Equipment: Yes Accessible Spaces: 6

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: Yes Spaces: 62 Type: Stands Location: Cycle parking at Newport station is in two locations. 25 Sheffield stands providing parking for up to fifty bicycles are located on Platform 1. These are under cover of the platform canopy 6 Sheffield stands providing parking for up to twelve bicycles are located outside the west, Godfrey Road, entrance to the station.
Cycle Storage CCTV	Yes

Bicycle Storage

Cycle Storage Availability

Yes

Sheltered: Yes
Spaces: 62
Type: Stands
Location:

Cycle parking at Newport station is in two locations.

25 Sheffield stands providing parking for up to fifty bicycles are located on Platform 1. These are under cover of the platform canopy

6 Sheffield stands providing parking for up to twelve bicycles are located outside the west, Godfrey Road, entrance to the station.

Cycle Storage CCTV

Yes

Other transport

Location for Rail Replacement Services	Yes	Pick up - Bus Stop Q1 on Queensway W3W English: stroke.goat.emerge - W3W Cymraeg: carafannau.meddyliaf.sbwng
Taxi Rank	Yes	Taxi rank outside the main entrance to the station.
Bus Service	Yes	Buy a Newport *PlusBus* (for Caerleon) ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info
Tube, Overground and Tram links	No

General information

Station Operator	AW
Station Code	NWP
Staffing Level	Full Time

Live departures & arrivals for Newport (South Wales)

Departures

Arrivals

Live departures for Newport (South Wales)
Due	Destination	Platform	Expected	Usual Seat AvailabilitySeat availability	Air-con	Train LengthCoaches
14:12	Cardiff Central		Cancelled	n/a	N/A
This service has been cancelled because of overcrowding as this train has fewer coaches than normal
14:13	Bristol Temple Meads Platform 3	3	On time	n/a	N/A	5
14:24	Carmarthen Platform 2	2	Delayed	n/a	N/A	10
14:24	Cheltenham Spa Platform 3	3	On time	n/a	N/A	2
14:30	Milford Haven Platform 2	2	14:45 15 mins late	n/a	N/A	3
14:34	London Paddington Platform 3	3	On time	n/a	N/A	9
14:35	Cardiff Central Platform 2	2	On time	n/a	N/A	4
14:43	Cardiff Central Platform 2	2	14:51 8 mins late	n/a	N/A	3
14:45	Bristol Temple Meads Platform 3	3	On time	n/a	N/A	10
14:47	Ebbw Vale Town Platform 4	4	On time	n/a	N/A	2

Cardiff Central

14:12

Platform

Cancelled

Seats

n/a

Air-con

N/A

This service has been cancelled because of overcrowding as this train has fewer coaches than normal

Bristol Temple Meads

14:13

Platform

On time

Coaches

Seats

n/a

Air-con

N/A

Carmarthen

14:24

Platform

Delayed

Coaches

Seats

n/a

Air-con

N/A

Cheltenham Spa

14:24

Platform

On time

Coaches

Seats

n/a

Air-con

N/A

Milford Haven

14:30

Platform

14:45 15 mins late

Coaches

Seats

n/a

Air-con

N/A

London Paddington

14:34

Platform

On time

Coaches

Seats

n/a

Air-con

N/A

Cardiff Central

14:35

Platform

On time

Coaches

Seats

n/a

Air-con

N/A

Cardiff Central

14:43

Platform

14:51 8 mins late

Coaches

Seats

n/a

Air-con

N/A

Bristol Temple Meads

14:45

Platform

On time

Coaches

Seats

n/a

Air-con

N/A

Ebbw Vale Town

14:47

Platform

On time

Coaches

Seats

n/a

Air-con

N/A

Live arrivals at Newport (South Wales)
Due	Destination	Platform	Expected	Usual Seat AvailabilitySeat availability	Air-con	Train LengthCoaches
14:11	Nottingham		Cancelled	n/a	N/A
This service has been cancelled because of overcrowding as this train has fewer coaches than normal
14:12	Cardiff Central Platform 3	3	On time	n/a	N/A	5
14:23	London Paddington Platform 2	2	Delayed	n/a	N/A	10
14:24	Cardiff Central Platform 3	3	On time	n/a	N/A	2
14:28	Ebbw Vale Town Platform 4	4	On time	n/a	N/A	2
14:29	Wilmslow Platform 2	2	14:44 15 mins late	n/a	N/A	3
14:32	Swansea Platform 3	3	On time	n/a	N/A	9
14:33	Portsmouth Harbour Platform 2	2	On time	n/a	N/A	4
14:41	Cheltenham Spa Platform 2	2	14:50 9 mins late	n/a	N/A	3
14:42	Cardiff Central Platform 3	3	On time	n/a	N/A	10

Nottingham

14:11

Platform

Cancelled

Seats

n/a

Air-con

N/A

This service has been cancelled because of overcrowding as this train has fewer coaches than normal

Cardiff Central

14:12

Platform

On time

Coaches

Seats

n/a

Air-con

N/A

London Paddington

14:23

Platform

Delayed

Coaches

Seats

n/a

Air-con

N/A

Cardiff Central

14:24

Platform

On time

Coaches

Seats

n/a

Air-con

N/A

Ebbw Vale Town

14:28

Platform

On time

Coaches

Seats

n/a

Air-con

N/A

Wilmslow

14:29

Platform

14:44 15 mins late

Coaches

Seats

n/a

Air-con

N/A

Swansea

14:32

Platform

On time

Coaches

Seats

n/a

Air-con

N/A

Portsmouth Harbour

14:33

Platform

On time

Coaches

Seats

n/a

Air-con

N/A

Cheltenham Spa

14:41

Platform

14:50 9 mins late

Coaches

Seats

n/a

Air-con

N/A

Cardiff Central

14:42

Platform

On time

Coaches

Seats

n/a

Air-con

N/A

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.

Newport (South Wales) Train Station

Address

Station staff availability

Ticket office availability

Station details

Live departures & arrivals for Newport (South Wales)

Usual seating availability

timetables for Newport (South Wales)