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Last updated: 23:38

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Newcastle-upon-Tyne station
Neville Street

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Ticket office

Closed now

Mon - Fri:  5:00 AM to 9:20 PM
Sat:  5:00 AM to 9:20 PM
Sun:  7:30 AM to 9:20 PM

Station details

Station Operator: GR
Station Code: NCL
Staffing Level: Full Time
False Oyster Pre Pay
False Oyster Validator
False Smartcard Issued
True Smartcard Validator
False Oyster Topup
True Prepurchase Collection
True Smartcard Topup
True Ticket Machine
Penalty Fares:
Applicable Operators: TransPennine Express
Ticket Office Note:
Adjacent to Platform 12
False> Lost Property Contact Available
Phone number: 01163663587
Website: Go to website
True Ticket Gate
True Customer Help Points
True> Atm Machine
True Baby Change
True Seated Area
True Passenger Information Systems
Passenger Information Systems Note:
Departure Screens, Announcements, Arrival Screens,
True Shops
True Station Buffet
True Telephones (Cards & Coins)

True Toilets
False Waiting Room
true Car parking
Name: Long Stay Car Park
Operator: London North Eastern Railway
Spaces: 454

Annual Charge: £2130.00
Daily Charge: £17.00
Monthly Charge: £277.00
Off Peak Charge: £5.00
Six Monthly Charge: N/A
Per Hour Charge: N/A
Three Monthly Charge: £712.00
Weekly Charge: £75.00
False Car Parking Contact Available
True Cycle Storage Availability

Sheltered: Yes
Spaces: 122
Type: Stands
Location: Platform 12 at the south end of the station and outside the Station Management Centre at the north end of the station.

True Cycle Storage CCTV
True Location for Rail Replacement Services

Location For Rail Replacement Service Note:

Rail Replacement Coaches leave from the front of the station.

True Taxi Rank

Taxi Rank Note:

Newcastle is a large station, taxis are available 24/7 from the station taxi rank.

True Bus Service
True Accessible Booking Office Counter

Accessible Booking Office Counter Note:

Travel Centre Floor Walkers will assist any disabled passengers unable to access the booking office window

False Accessible Public Telephones

Accessible Public Telephones Note:

Platform 3

True National Key Toilets

National Key Toilets Note: The National key toilets are located on Platforms 3 and 4, and a changing places toilet is available on Platform 12; these toilets are operated by a radar key. A radar key is available from the Customer Information Point (located on the Main Concourse), Station Management Centre (located on the Main Concourse) or from station staff on Platforms 3/4.

True Induction Loop

True Wheelchairs Available

True Ramp For Train Access
True Step Free Access

Step Free Access Note:

Level/ramp access to all platforms. Underpass with lifts to platforms 3 & 4, access to platforms 5-8 is via a steep ramp.


False Accessible Taxis

True Accessible Ticket Machines

Accessible Ticket Machines Note:

Accessible machine are located on the main concourse 

True Impaired Mobility Set Down
True Helpline Contact

Live departures & arrivals for Newcastle

Live arrivals at Newcastle
Due Destination Platform Expected Train Length  further details  Additional Information 
23:41 Liverpool Lime Street Platform 2 2 On time 5 coaches See details on departure to Liverpool Lime Street
23:42 Carlisle Platform 4 4 On time 2 coaches See details on departure to Carlisle
00:23 Hexham Platform 5 5 On time 2 coaches See details on departure to Hexham
00:47 London Kings Cross Platform 2 2 On time See details on departure to London Kings Cross

timetables for Newcastle

No timetables.