New Cross Gate
Ticket office
Closed now
| Mon - Fri: | 5:55 AM to 8:30 PM |
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| Sat: | 6:10 AM to 8:30 PM |
| Sun: | 6:55 AM to 9:10 PM |
Station details
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AlertsFull detailsHide details
Un-booked assistance? No problem.
This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station
General information
| Station Operator: LO | |
| Station Code: NXG |
| Staffing Level: partTime | |
| CCTV: Yes |
Ticket buying & collection
| True | Oyster Pre Pay |
| True | Oyster Validator |
| False | Smartcard Issued |
| False | Smartcard Validator |
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Travelcard: Zone 2 |
| True | Oyster Topup |
| True | Prepurchase Collection |
| False | Smartcard Topup |
| True | Ticket Machine |
| Penalty Fares: Applicable Operators: London Overground, Southern |
Passenger services
| False> | Lost Property Contact Available |
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Website: Go to website |
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| True | Ticket Gate |
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Customer Services: Call Southern Trains Customer Services 08451 272920 for issues related to Southern train services. Call London Overground Customer Services 0845 601 4867 for issues related to London Overground trains, station staff and facilities. |
| False> | Left Luggage Contact Available |
| True | Customer Help Points |
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Station facilities
| False> | Atm Machine |
| False | Baby Change |
| False | Bureau De Change |
| False | Post Box |
| True | Seated Area |
| False | First Class Lounge |
| True | Shops |
| False | Showers |
| True | Station Buffet |
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Station Buffet Note: Coffee shop |
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| True | Telephones (Cards & Coins) |
| False | Toilets |
| False | Tourist Information Office |
| False | Trolleys |
| False | WebKiosk |
| True | WiFi |
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Wifi Note: |
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| False | Waiting Room |
Car parking
| false | Car parking |
Cycling
| False | Cycle Storage Availability |
| True | Cycle Storage CCTV |
Other transport
| True | Taxi Rank |
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Taxi Rank Note: Information on taxis from this station is available at www.traintaxi.co.uk |
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| False | Car Hire |
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| False | Airport |
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| False | Metro |
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| False | Bus Service |
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Accessibility
| True | Accessible Booking Office Counter |
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| False | Accessible Public Telephones |
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| False | National Key Toilets |
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| True | Induction Loop |
| False | Wheelchairs Available |
| False | Ramp For Train Access |
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| True | Step Free Access |
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Step Free Access Note: Step-free access to all platforms from concourse. One step from street to Ticket Office only. |
| False | Accessible Taxis |
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Accessible Taxis Note: www.traintaxi.co.uk. |
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| True | Accessible Ticket Machines |
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| False | Impaired Mobility Set Down |
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