|Station Operator: SW|
|Station Code: MTL|
|Staffing Level: partTime|
|Oyster Pre Pay||No|
Applicable Operators: South Western Railway
Ticket Office Note:
On Platform 2
|Lost Property Contact Available||No|
Website: Go to website
Please contact our Customer Service Centre on 0345 6000 650
|Customer Help Points||Yes|
Customer Help Points Note:
Help points are available on all platforms
|Passenger Information Systems||Yes|
Passenger Information Systems Note:
Station Buffet Note:
Coffee Shop on platform 1.
|Telephones (Cards & Coins)||Yes|
Only accessible toilets are available. The National key toilets are located on Platform 2; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.
Waiting Room Note:
There is no waiting room but seating is available.
Name: Station Car Park
Annual Charge: £1089.00
Daily Charge: £6.90
Monthly Charge: £105.90
Off Peak Charge: £3.50
Six Monthly Charge: N/A
Per Hour Charge: N/A
Three Monthly Charge: £317.70
Weekly Charge: £34.50
|Car Parking Contact Available||No|
Website: Go to website
Weekend tickets available after 1200 Fridays £7.90
Off Peak from 1600 Monday to Friday
|Cycle Storage Availability||Yes|
|Cycle Storage CCTV||Yes|
|Location for Rail Replacement Services||Yes|
Location For Rail Replacement Service Note:
To Barnes: Mortlake High Street, bus stop A
To Richmond: Mortlake High Street, bus stop B
Bus Service Note:
Information to plan your onward journey is available in a printable format here
|Accessible Booking Office Counter||No|
|Accessible Public Telephones||No|
Accessible Toilets Note:
The National key toilets are located on Platform 2; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.
|Ramp For Train Access||Yes|
|Step Free Access||Yes|
Step Free Access Note:
Step-free category B Station - There is step-free access to both platforms.
Interchange is via the stepped footbridge, or step-free via the road level crossing beside the station.
Please be aware that this station has no tactile paving on the platform edge.
|Accessible Ticket Machines||Yes|
Accessible Ticket Machines Note:
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
|Impaired Mobility Set Down||No|
|Helpline Opening Hours||Yes|
|Mon - Fri: Twenty Four Hours
Sat: Twenty Four Hours
Sun: Twenty Four Hours
|Staff Help Available||No|
Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives.
Live departures & arrivals for Mortlake
Usual seating availabilityMore info
Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
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