|Station Operator: LE|
|Station Code: MIS|
|Staffing Level: unstaffed|
|Oyster Pre Pay||No|
|Lost Property Contact Available||No|
Website: Go to website
Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day.
|Customer Help Points||Yes|
Customer Help Points Note:
Help point available in car park
|Passenger Information Systems||Yes|
Passenger Information Systems Note:
Operator: Greater Anglia
Off Peak Charge:
Six Monthly Charge:
Per Hour Charge:
Three Monthly Charge:
|Car Parking Contact Available||No|
Phone number: 0845 600 7245
Website: Go to website
|Cycle Storage Availability||Yes|
|Cycle Storage CCTV||Yes|
|Location for Rail Replacement Services||Yes|
Location For Rail Replacement Service Note:
Rail replacement bus services stop on the main road, by the station entrance.
|Accessible Booking Office Counter||No|
|Accessible Public Telephones||No|
|Ramp For Train Access||Yes|
|Step Free Access||Yes|
Step Free Access Note:
This station has step free access to both platforms HOWEVER, PLEASE NOTE. Step free Access to platform 1 (towards Manningtree) is via the Barrow Crossing at the end of the platform. This ramp is quite steep so may not be suitable for all.
This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the platform.
Accessible Taxis Note:
Details of nearest taxis are shown on station information poster
|Accessible Ticket Machines||Yes|
|Impaired Mobility Set Down||No|
|0800 028 28 78|
|Helpline Opening Hours||Yes|
|Mon - Sun: 8:00 AM to 8:00 PM|
|Staff Help Available||No|
|Mon - Sun: Unavailable|
Staff Help Available Note:
Station is not staffed, assistance can be provided to get on and off the train, by the conductor onboard. Booking is recommended.
As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile.
Live departures & arrivals for Mistley
Usual seating availabilityMore info
Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email email@example.com