MetroCentre
Ticket office
Closed now
Station details
| Station Operator: NT | |
| Station Code: MCE |
| Staffing Level: unstaffed | |
| CCTV: No |
| Oyster Pre Pay | No |
| Oyster Validator | No |
| Smartcard Issued | No |
| Smartcard Validator | No |
| Oyster Topup | No |
| Prepurchase Collection | No |
| Smartcard Topup | No |
| Ticket Machine | No |
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Penalty Fares: Applicable Operators: Northern |
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| Lost Property Contact Available | No |
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Phone number:
08002006060 Website: Go to website |
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Customer Services: 08002006060 |
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| Customer Help Points | Yes |
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Customer Help Points Note: Platform 1 |
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| Atm Machine | No |
| Baby Change | No |
| Seated Area | No |
| Passenger Information Systems | Yes |
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Passenger Information Systems Note: Departure Screens, Announcements, |
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| Shops | No |
| Station Buffet | No |
| Telephones (Cards & Coins) | No |
| Toilets | No |
| Waiting Room | No |
| Car parking | No |
| Cycle Storage Availability | No |
| Cycle Storage CCTV | Yes |
| Location for Rail Replacement Services | Yes |
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Location For Rail Replacement Service Note: Replacement transport will pick up/drop off at the bus stop on the station front. |
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| Taxi Rank | No |
| Bus Service | Yes |
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Bus Service Note: None close by. Busline 0871 200 2233 |
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| Accessible Booking Office Counter | No |
| Accessible Public Telephones | No |
| National Key Toilets | No |
| Induction Loop | Yes |
| Wheelchairs Available | No |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: Access via lifts that operate whilst ever services are operating through the station. |
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| Accessible Taxis | No |
| Accessible Ticket Machines | No |
| Impaired Mobility Set Down | No |
| Helpline Contact | Yes |
| 0800 138 5560 text relay 18001 0800 138 5560 | |
| Helpline Opening Hours | Yes |
| Mon - Sun: Twenty Four Hours | |
Live departures & arrivals for MetroCentre
| Due | Destination | Platform | Expected | Train Length | further details |
|---|---|---|---|---|---|
| 21:34 | Middlesbrough via Hartlepool Platform 1 | 1 | 22:05 31 mins late | coaches | See details on departure to Middlesbrough via Hartlepool |
| 22:13 | Morpeth Platform 1 | 1 | On time | coaches | See details on departure to Morpeth |
| 22:33 | Hartlepool Platform 1 | 1 | On time | coaches | See details on departure to Hartlepool |
| 23:02 | Hexham Platform 2 | 2 | On time | coaches | See details on departure to Hexham |
| 23:32 | Newcastle Platform 1 | 1 | On time | coaches | See details on departure to Newcastle |
| Due | Destination | Platform | Expected | Train Length | further details |
|---|---|---|---|---|---|
| 21:33 | Wetheral Platform 1 | 1 | 22:03 30 mins late | coaches | See details on departure to Wetheral |
| 22:04 | Middlesbrough Platform 2 | 2 | On time | coaches | See details on departure to Middlesbrough |
| 22:32 | Carlisle Platform 1 | 1 | On time | coaches | See details on departure to Carlisle |
| 23:01 | Middlesbrough Platform 2 | 2 | On time | coaches | See details on departure to Middlesbrough |
| 23:32 | Carlisle Platform 1 | 1 | On time | coaches | See details on departure to Carlisle |