MetroCentre

Address

Metrocentre station
Gateshead Metro Centre
Gateshead
NE11 9GA

Ticket office

Unstaffed

0 Station updates

Station details

General information

Station Operator: NT
Station Code: MCE

Staffing Level: unstaffed
CCTV: No

Ticket buying & collection

Oyster Pre Pay	No
Oyster Validator	No
Smartcard Issued	No
Smartcard Validator	No

Penalty Fares: Applicable Operators: Southeastern
Oyster Topup	No
Prepurchase Collection	Yes
Smartcard Topup	No
Ticket Machine	Yes

Passenger services

Phone number: 08002006060 Website: https://www.nationalrail.co.uk/
Lost Property Contact Available	No
Customer Services: 08002006060

Customer Help Points	Yes
Customer Help Points Note: Platform 1

Station facilities

Atm Machine	No
Baby Change	No
Seated Area	No
Passenger Information Systems	Yes
Passenger Information Systems Note: Departure Screens, Announcements,

Shops	No
Station Buffet	No
Telephones	No
Toilets	No
Waiting Room	No

Car parking

Car parking	No

Cycling

Cycle Storage Availability	No

Cycle Storage CCTV	No

Other transport

Location for Rail Replacement Services	Yes
Location For Rail Replacement Service Note: Replacement transport will pick up/drop off at the bus stop on the station front.
Taxi Rank	Yes
Taxi Rank Note: https://www.northernrailway.co.uk/tickets/cab4you

Bus Service	Yes
Bus Service Note: None close by. Busline 0871 200 2233

Accessibility

Accessible Booking Office Counter	No
Induction Loop	Yes
Accessible Public Telephones	No
Accessible Toilets	No
Wheelchairs Available	No
Ramp For Train Access	Yes
Step Free Access	Yes
Step Free Access Note: Category A Station Access via lifts that operate whilst ever services are operating through the station. To find our more about travelling around this station, please see the 360 map click here

Accessible Taxis	No
Accessible Ticket Machines	Yes
Impaired Mobility Set Down	No
Impaired Mobility Set Down Note: No designated area is provided. The station front may be used for set down purposes.
Helpline Contact	Yes
0800 138 5560 text relay 18001 0800 138 5560
Helpline Opening Hours	Yes
Mon - Sun: 24 Hours
Staff Help Available	No
Assisted Travel: Assistance is provided by the conductor at this station, please wait on the platform for the train to arrive. We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point. Boarding ramps are carried on all of our trains. We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Live departures & arrivals for MetroCentre

Departures

Arrivals

Live departures for Metro Centre
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability	further details
00:13	Newcastle Platform 1	1	On time	n/a	See details on departure to Newcastle
23:02	Hexham Platform 2	2	23:03 1 min late	n/a	See details on departure to Hexham
23:32	Newcastle Platform 1	1	On time	n/a	See details on departure to Newcastle

Live arrivals at Metro Centre
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability	further details
00:12	Hexham Platform 1	1	On time	n/a	See details on departure to Hexham
23:01	Middlesbrough Platform 2	2	23:02 1 min late	n/a	See details on departure to Middlesbrough
23:32	Hexham Platform 1	1	On time	n/a	See details on departure to Hexham

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

timetables for MetroCentre

No timetables.

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