MetroCentre
Ticket office
Closed now
Station details
General information
| Station Operator: NT | |
| Station Code: MCE |
| Staffing Level: unstaffed | |
| CCTV: Yes |
Ticket buying & collection
| False | Oyster Pre Pay |
| False | Oyster Validator |
| False | Smartcard Issued |
| False | Smartcard Validator |
| False | Oyster Topup |
| False | Prepurchase Collection |
| False | Smartcard Topup |
| False | Ticket Machine |
Passenger services
| False> | Lost Property Contact Available |
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Phone number:
08002006060 Website: Go to website |
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| False | Ticket Gate |
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| False> | Left Luggage Contact Available |
| False | Customer Help Points |
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Customer Help Points Note: none |
Station facilities
| False> | Atm Machine |
| False | Baby Change |
| False | Bureau De Change |
| False | Post Box |
| False | Seated Area |
| False | First Class Lounge |
| False | Shops |
| False | Showers |
| False | Station Buffet |
| False | Telephones (Cards & Coins) |
| False | Toilets |
| False | Tourist Information Office |
| False | Trolleys |
| False | WebKiosk |
| False | WiFi |
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Wifi Note: |
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| False | Waiting Room |
Car parking
| false | Car parking |
Cycling
| False | Cycle Storage Availability |
| True | Cycle Storage CCTV |
Other transport
| False | Taxi Rank |
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| False | Car Hire |
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| False | Airport |
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| False | Metro |
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| True | Bus Service |
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Bus Service Note: None close by. Busline 0871 200 2233 |
Accessibility
| False | Accessible Booking Office Counter |
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| False | Accessible Public Telephones |
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| False | National Key Toilets |
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| True | Induction Loop |
| False | Wheelchairs Available |
| True | Ramp For Train Access |
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| True | Step Free Access |
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Step Free Access Note: Station is unstaffed. However no access problems for disabled or wheelchair bound customers as the access to the platforms is via ramps. Access to both platforms is via a ramped footbridge to the shopping centre however the gradient of the ramp is steep |
| False | Accessible Taxis |
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| False | Accessible Ticket Machines |
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| False | Impaired Mobility Set Down |
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Live departures & arrivals for MetroCentre
| Due | Destination | Platform | Expected | further details |
|---|---|---|---|---|
| 08:14 | Carlisle Platform 2 | 2 | 08:23 9 mins late | See details on departure to Carlisle |
| 08:25 | Newcastle Platform 1 | 1 | 08:27 2 mins late | See details on departure to Newcastle |
| 08:31 | Prudhoe Platform 2 | 2 | On time | See details on departure to Prudhoe |
| 08:55 | Newcastle Platform 1 | 1 | On time | See details on departure to Newcastle |
| 09:05 | Hexham Platform 2 | 2 | On time | See details on departure to Hexham |
| 09:08 | Morpeth Platform 1 | 1 | On time | See details on departure to Morpeth |
| 09:21 | Carlisle Platform 2 | 2 | On time | See details on departure to Carlisle |
| 09:29 | Nunthorpe via Hartlepool Platform 1 | 1 | On time | See details on departure to Nunthorpe via Hartlepool |
| 09:37 | Newcastle Platform 1 | 1 | On time | See details on departure to Newcastle |
| 09:45 | Newcastle Platform 1 | 1 | On time | See details on departure to Newcastle |
| 09:54 | Hexham Platform 2 | 2 | On time | See details on departure to Hexham |
| 10:03 | Newcastle Platform 1 | 1 | On time | See details on departure to Newcastle |
| Due | Destination | Platform | Expected | further details |
|---|---|---|---|---|
| 08:14 | Saltburn Platform 2 | 2 | 08:22 8 mins late | See details on departure to Saltburn |
| 08:24 | Carlisle Platform 1 | 1 | 08:26 2 mins late | See details on departure to Carlisle |
| 08:30 | Chathill Platform 2 | 2 | On time | See details on departure to Chathill |
| 08:54 | Hexham Platform 1 | 1 | On time | See details on departure to Hexham |
| 09:04 | Nunthorpe Platform 2 | 2 | On time | See details on departure to Nunthorpe |
| 09:07 | Prudhoe Platform 1 | 1 | On time | See details on departure to Prudhoe |
| 09:20 | Saltburn Platform 2 | 2 | On time | See details on departure to Saltburn |
| 09:29 | Carlisle Platform 1 | 1 | On time | See details on departure to Carlisle |
| 09:36 | Newcastle Platform 2 | 2 | On time | See details on departure to Newcastle |
| 09:37 | Carlisle Platform 1 | 1 | On time | See details on departure to Carlisle |
| 09:54 | Nunthorpe Platform 2 | 2 | On time | See details on departure to Nunthorpe |
| 10:02 | Carlisle Platform 1 | 1 | On time | See details on departure to Carlisle |