MetroCentre
Ticket office
Unstaffed
Station details
| Station Operator: NT | |
|---|---|
| Station Code: MCE |
| Staffing Level: unstaffed | |
|---|---|
| CCTV: No |
| Oyster Pre Pay | No |
|---|---|
| Oyster Validator | No |
| Smartcard Issued | No |
| Smartcard Validator | No |
| Oyster Topup | No |
|---|---|
| Prepurchase Collection | Yes |
| Smartcard Topup | No |
| Ticket Machine | Yes |
|
Penalty Fares: Applicable Operators: Northern |
|
| Lost Property Contact Available | No |
|---|---|
|
Phone number:
08002006060 Website: Go to website |
|
|
Customer Services: 08002006060 |
|
| Customer Help Points | Yes |
|---|---|
|
Customer Help Points Note: Platform 1 |
|
| Atm Machine | No |
|---|---|
| Baby Change | No |
| Seated Area | No |
| Passenger Information Systems | Yes |
|
Passenger Information Systems Note: Departure Screens, Announcements, |
|
| Shops | No |
|---|---|
| Station Buffet | No |
| Telephones | No |
| Toilets | No |
| Waiting Room | No |
| Car parking | No |
|---|
| Cycle Storage Availability | Yes |
|---|---|
|
Sheltered: No |
|
| Cycle Storage CCTV | No |
|---|
| Location for Rail Replacement Services | Yes |
|---|---|
|
Location For Rail Replacement Service Note: Replacement transport will pick up/drop off at the bus stop on the station front. |
|
| Taxi Rank | Yes |
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Taxi Rank Note: No, www.traintaxi.co.uk |
|
| Bus Service | Yes |
|---|---|
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Bus Service Note: None close by. Busline 0871 200 2233 |
|
| Accessible Booking Office Counter | No |
|---|---|
| Accessible Public Telephones | No |
| Accessible Toilets | No |
| Induction Loop | Yes |
| Wheelchairs Available | No |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
Step Free Access Note:
Access via lifts that operate whilst ever services are operating through the station. To find our more about travelling around this station, please see the 360 map click here |
|
| Accessible Taxis | No |
|---|---|
|
Accessible Taxis Note: You can pre arrange an accessible taxi by calling customer experience Tel: 08002006060 |
|
| Accessible Ticket Machines | Yes |
| Impaired Mobility Set Down | No |
|
Impaired Mobility Set Down Note: No designated area is provided. The station front may be used for set down purposes. |
|
| Helpline Contact | Yes |
| 0800 138 5560 text relay 18001 0800 138 5560 | |
| Helpline Opening Hours | Yes |
| Mon - Sun: Twenty Four Hours | |
| Staff Help Available | No |
|
Assisted Travel: Assistance is provided by the conductor at this station, please wait on the platform for the train to arrive. We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point. Boarding ramps are carried on all of our trains. We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
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Live departures & arrivals for MetroCentre
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 10:29 | Nunthorpe via Hartlepool Platform 1 | 1 | On time |
n/a
|
See details on departure to Nunthorpe via Hartlepool | |
| 10:31 | Carlisle Platform 2 | 2 | On time |
n/a
|
See details on departure to Carlisle | |
| 10:44 | Morpeth Platform 1 | 1 | On time |
n/a
|
See details on departure to Morpeth | |
| 11:04 | Newcastle Platform 1 | 1 | On time |
n/a
|
See details on departure to Newcastle | |
| 11:06 | Hexham Platform 2 | 2 | On time |
n/a
|
See details on departure to Hexham | |
| 11:28 | Battersby Platform 1 | 1 | On time |
n/a
|
See details on departure to Battersby | |
| 11:31 | Carlisle Platform 2 | 2 | On time |
n/a
|
See details on departure to Carlisle | |
| 11:44 | Morpeth Platform 1 | 1 | On time |
n/a
|
See details on departure to Morpeth | |
| 12:01 | Carlisle Platform 2 | 2 | On time |
n/a
|
See details on departure to Carlisle | |
| 12:08 | Hexham Platform 2 | 2 | On time |
n/a
|
See details on departure to Hexham |
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 10:28 | Hexham Platform 1 | 1 | On time |
n/a
|
See details on departure to Hexham | |
| 10:30 | Morpeth Platform 2 | 2 | On time |
n/a
|
See details on departure to Morpeth | |
| 10:41 | Carlisle Platform 1 | 1 | On time |
n/a
|
See details on departure to Carlisle | |
| 11:03 | Carlisle Platform 1 | 1 | On time |
n/a
|
See details on departure to Carlisle | |
| 11:06 | Nunthorpe Platform 2 | 2 | On time |
n/a
|
See details on departure to Nunthorpe | |
| 11:27 | Hexham Platform 1 | 1 | On time |
n/a
|
See details on departure to Hexham | |
| 11:30 | Morpeth Platform 2 | 2 | On time |
n/a
|
See details on departure to Morpeth | |
| 11:42 | Carlisle Platform 1 | 1 | On time |
n/a
|
See details on departure to Carlisle | |
| 12:00 | Newcastle Platform 2 | 2 | On time |
n/a
|
See details on departure to Newcastle | |
| 12:05 | Carlisle Platform 1 | 1 | On time |
n/a
|
See details on departure to Carlisle |
Usual seating availability
More info-
Many seats available
-
Plenty of seats available
-
Some seats available
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Only a few seats available
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Standing room only
-
n/aData unavailable
Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk