Marks Tey
Ticket office
Closed now
Station details
| Station Operator: LE | |
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| Station Code: MKT |
| Staffing Level: partTime | |
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| CCTV: Yes |
| Oyster Pre Pay | No |
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| Oyster Validator | No |
| Smartcard Issued | Yes |
| Smartcard Validator | Yes |
| Oyster Topup | No |
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| Prepurchase Collection | Yes |
| Smartcard Topup | Yes |
| Ticket Machine | Yes |
| Lost Property Contact Available | No |
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Website: Go to website |
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Customer Services: Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day. |
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| Customer Help Points | Yes |
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Customer Help Points Note: at entrance to platform 1, and on platform 2 |
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| Atm Machine | No |
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| Baby Change | Yes |
| Seated Area | Yes |
| Passenger Information Systems | Yes |
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Passenger Information Systems Note: |
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| Shops | Yes |
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Shops Note: News agent |
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| Station Buffet | Yes |
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Station Buffet Note: Coffee shop |
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| Telephones (Cards & Coins) | No |
| Toilets | Yes |
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Toilets Note: Toilets are located on Platform 2/3. The accessible (radar key) toilet is located in the ticket hall |
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| Waiting Room | No |
| Car parking | Yes |
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Name: Station Car Park Operator: National Car Parks Ltd Spaces: 257 Annual Charge: £1491.00 Daily Charge: £9.00 Monthly Charge: £149.00 Off Peak Charge: N/A Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: £426.00 Weekly Charge: £40.00 |
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| Car Parking Contact Available | No |
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Phone number: Website: Go to website |
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| Cycle Storage Availability | Yes |
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Sheltered: Yes |
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| Cycle Storage CCTV | Yes |
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| Location for Rail Replacement Services | Yes |
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Location For Rail Replacement Service Note: Substitute bus services stop outside station entrance |
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| Taxi Rank | No |
| Bus Service | Yes |
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Bus Service Note: Local buses stop near station 5 minutes walk. Also Express Bus service to Stansted Airport. |
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| Accessible Booking Office Counter | No |
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| Accessible Public Telephones | No |
| Accessible Toilets | Yes |
| Induction Loop | Yes |
| Wheelchairs Available | No |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: This station has step free access to each platform. HOWEVER, PLEASE NOTE there is no step-free access between the ticket office and platforms 2/3. Access to platforms 2/3 (towards Colchester, Norwich and for the Sudbury branch line) is via North Lane, which is approximately 500m from the ticket office and the London bound platform (No.1). Please allow plenty of time for your transfer between platforms. This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is the ticket office for London bound services, or the supervisor's office on platform 2 for northbound services towards Colchester and Norwich. For Sudbury line services please make yourself known to the member of traincrew who will be monitoring the platform prior to departure. |
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| Accessible Taxis | No |
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Accessible Taxis Note: Details of nearest taxis are shown on station information poster |
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| Accessible Ticket Machines | Yes |
| Impaired Mobility Set Down | Yes |
| Helpline Contact | Yes |
| 0800 028 28 78 | |
| Helpline Opening Hours | Yes |
| Mon - Sun: 8:00 AM to 8:00 PM | |
| Staff Help Available | Yes |
| Mon - Fri: 5:45 AM to 10:45 PM Sat: 5:45 AM to 10:45 PM Sun: 8:20 AM to 7:30 PM |
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Staff Help Available Note: Assistance to / from mainline services is provided by station staff between the times listed below, and by conductors for all Sudbury line services. Outside of these times alternative transport will be provided to/ from Colchester station. Booking is recommended. |
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Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
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Live departures & arrivals for Marks Tey
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 04:49 | London Liverpool Street Platform 1 | 1 | On time |
n/a
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See details on departure to London Liverpool Street | |
| 05:18 | London Liverpool Street Platform 1 | 1 | On time |
n/a
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See details on departure to London Liverpool Street | |
| 05:53 | London Liverpool Street Platform 1 | 1 | On time |
n/a
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See details on departure to London Liverpool Street | |
| 05:58 | Sudbury Platform 3 | 3 | On time |
n/a
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See details on departure to Sudbury |
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 04:49 | Colchester Platform 1 | 1 | On time |
n/a
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See details on departure to Colchester | |
| 05:18 | Colchester Platform 1 | 1 | On time |
n/a
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See details on departure to Colchester | |
| 05:49 | Sudbury Platform 3 | 3 | On time |
n/a
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See details on departure to Sudbury | |
| 05:53 | Clacton-on-Sea Platform 1 | 1 | On time |
n/a
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See details on departure to Clacton-on-Sea |
Usual seating availability
More info-
Many seats available
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Plenty of seats available
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Some seats available
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Only a few seats available
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Standing room only
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n/aData unavailable
Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk