March
Ticket office
Closed now
Mon - Fri: | 7:00 AM to 5:30 PM |
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Sat: | 7:00 AM to 5:30 PM |
Sun: | to |
Station details
Station Operator: LE | |
Station Code: MCH |
Staffing Level: partTime | |
CCTV: Yes |
Oyster Pre Pay | No |
Oyster Validator | No |
Smartcard Issued | Yes |
Smartcard Validator | No |
Oyster Topup | No |
Prepurchase Collection | Yes |
Smartcard Topup | Yes |
Ticket Machine | Yes |
Lost Property Contact Available | No |
Website: Go to website |
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Customer Services: Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day. |
Customer Help Points | Yes |
Customer Help Points Note: Help points available on platforms 1 and 2 |
Atm Machine | No |
Baby Change | Yes |
Seated Area | Yes |
Passenger Information Systems | Yes |
Passenger Information Systems Note: |
Shops | Yes |
Shops Note: News agent |
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Station Buffet | Yes |
Station Buffet Note: Cold drinks vending machine Food vending machine |
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Telephones (Cards & Coins) | Yes |
Toilets | Yes |
Toilets Note: The toilets including accessible (radar key) toilets are on platform 1 |
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Waiting Room | No |
Car parking | Yes |
Name: Station Car Park Operator: National Car Parks Ltd Spaces: 31 Annual Charge: £533.00 Daily Charge: £5.00 Monthly Charge: £53.00 Off Peak Charge: £4.00 Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: £152.00 Weekly Charge: £20.00 |
Car Parking Contact Available | No |
Phone number: Website: Go to website |
Cycle Storage Availability | Yes |
Sheltered: Yes |
Cycle Storage CCTV | Yes |
Location for Rail Replacement Services | Yes |
Location For Rail Replacement Service Note: Substitute bus services stop outside station entrance |
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Taxi Rank | Yes |
Taxi Rank Note: taxi office adjacent to station |
Bus Service | No |
Accessible Booking Office Counter | No |
Accessible Public Telephones | No |
Accessible Toilets | Yes |
Induction Loop | Yes |
Wheelchairs Available | No |
Ramp For Train Access | Yes |
Step Free Access | No |
Step Free Access Note: This station has step free access to each platform via the level crossing on Station Road, platforms approximately 160 metres apart. Note that there is a stepped footbridge between the platforms at the station. This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is the ticket office. |
Accessible Taxis | No |
Accessible Taxis Note: Details of nearest taxis are shown on station information poster |
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Accessible Ticket Machines | Yes |
Impaired Mobility Set Down | Yes |
Impaired Mobility Set Down Note: Ely bound |
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Helpline Contact | Yes |
0800 028 28 78 | |
Helpline Opening Hours | Yes |
Mon - Sun: 8:00 AM to 8:00 PM | |
Staff Help Available | Yes |
Mon - Fri: 7:00 AM to 5:30 PM Sat: 7:00 AM to 5:30 PM Sun: Unavailable |
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Staff Help Available Note: Assistance is provided by station staff or on board staff during the hours of train service operation. Booking is recommended |
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Assisted Travel: As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile. |
Live departures & arrivals for March
Due | Destination | Platform | Expected | Train Length | further details |
---|---|---|---|---|---|
21:19 | Peterborough Platform | On time | See details on departure to Peterborough | ||
21:31 | Stansted Airport Platform | On time | See details on departure to Stansted Airport | ||
21:34 | Birmingham New Street Platform | On time | See details on departure to Birmingham New Street | ||
21:54 | Norwich Platform | On time | See details on departure to Norwich | ||
22:05 | Colchester Platform | On time | See details on departure to Colchester |
Due | Destination | Platform | Expected | Train Length | further details |
---|---|---|---|---|---|
21:18 | Ipswich Platform | On time | See details on departure to Ipswich | ||
21:31 | Birmingham New Street Platform | On time | See details on departure to Birmingham New Street | ||
21:33 | Cambridge Platform | On time | See details on departure to Cambridge | ||
21:54 | Nottingham Platform | On time | See details on departure to Nottingham | ||
22:05 | Peterborough Platform | On time | See details on departure to Peterborough |