March
Ticket office
Closed now
| Mon - Fri: | 7:00 AM to 5:30 PM |
|---|---|
| Sat: | 7:00 AM to 5:30 PM |
| Sun: | to |
Station details
General information
| Station Operator: LE | |
| Station Code: MCH |
| Staffing Level: partTime | |
| CCTV: Yes |
Ticket buying & collection
| False | Oyster Pre Pay |
| False | Oyster Validator |
| False | Smartcard Issued |
| False | Smartcard Validator |
| False | Oyster Topup |
| True | Prepurchase Collection |
| False | Smartcard Topup |
| True | Ticket Machine |
Passenger services
| False> | Lost Property Contact Available |
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Website: Go to website |
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| False | Ticket Gate |
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Customer Services: Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day. |
| False> | Left Luggage Contact Available |
| True | Customer Help Points |
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Customer Help Points Note: Help points available on platforms 1 and 2 |
Station facilities
| False> | Atm Machine |
| True | Baby Change |
| False | Bureau De Change |
| True | Post Box |
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Post Box Note: Located on the platform(s) |
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| True | Seated Area |
| False | First Class Lounge |
| True | Shops |
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Shops Note: News agent |
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| False | Showers |
| True | Station Buffet |
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Station Buffet Note: Cold drinks vending machine Food vending machine |
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| True | Telephones (Cards & Coins) |
| True | Toilets |
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Toilets Note: The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key. |
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| False | Tourist Information Office |
| False | Trolleys |
| False | WebKiosk |
| False | WiFi |
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Wifi Note: |
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| False | Waiting Room |
Car parking
| true | Car parking |
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Name: Station Car Park Operator: National Car Parks Ltd Spaces: 31 Annual Charge: £510.00 Daily Charge: £4.20 Monthly Charge: £51.00 Off Peak Charge: £3.60 Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: £146.00 Weekly Charge: £17.00 |
| False | Car Parking Contact Available |
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Phone number: Website: Go to website |
Cycling
| True | Cycle Storage Availability |
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Sheltered: Yes |
| True | Cycle Storage CCTV |
Other transport
| True | Taxi Rank |
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Taxi Rank Note: taxi office adjacent to station |
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| False | Car Hire |
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| False | Airport |
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| False | Metro |
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| False | Bus Service |
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Accessibility
| False | Accessible Booking Office Counter |
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| False | Accessible Public Telephones |
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| True | National Key Toilets |
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| True | Induction Loop |
| False | Wheelchairs Available |
| True | Ramp For Train Access |
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| False | Step Free Access |
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Step Free Access Note: There is step free access to each platform. Note that there is a stepped footbridge between the platforms. There is a level crossing but at a short distance. |
| False | Accessible Taxis |
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Accessible Taxis Note: Details of nearest taxis are shown on station information poster |
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| True | Accessible Ticket Machines |
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| True | Impaired Mobility Set Down |
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Impaired Mobility Set Down Note: Ely bound |
Live departures & arrivals for March
| Due | Destination | Platform | Expected | further details |
|---|---|---|---|---|
| 12:09 | Bury St Edmunds Platform 2 | 2 | On time | See details on departure to Bury St Edmunds |
| 12:32 | Birmingham New Street Platform 1 | 1 | On time | See details on departure to Birmingham New Street |
| 13:09 | Peterborough Platform 1 | 1 | On time | See details on departure to Peterborough |
| 13:32 | Birmingham New Street Platform 1 | 1 | On time | See details on departure to Birmingham New Street |
| 13:34 | Stansted Airport Platform 2 | 2 | On time | See details on departure to Stansted Airport |
| Due | Destination | Platform | Expected | further details |
|---|---|---|---|---|
| 12:09 | Peterborough Platform 2 | 2 | On time | See details on departure to Peterborough |
| 12:31 | Stansted Airport Platform 1 | 1 | On time | See details on departure to Stansted Airport |
| 13:08 | Bury St Edmunds Platform 1 | 1 | On time | See details on departure to Bury St Edmunds |
| 13:31 | Stansted Airport Platform 1 | 1 | On time | See details on departure to Stansted Airport |
| 13:34 | Birmingham New Street Platform 2 | 2 | On time | See details on departure to Birmingham New Street |