Maidstone West
Ticket office
Closed now
| Mon - Fri: | 6:15 AM to 12:50 PM |
|---|---|
| Sat: | 6:10 AM to 12:50 PM |
| Sun: | to |
Station details
| Station Operator: SE | |
| Station Code: MDW |
| Staffing Level: partTime | |
| CCTV: Yes |
| False | Oyster Pre Pay |
| False | Oyster Validator |
| True | Smartcard Issued |
| False | Smartcard Validator |
| False | Oyster Topup |
| True | Prepurchase Collection |
| True | Smartcard Topup |
| True | Ticket Machine |
|
Penalty Fares: Applicable Operators: Southeastern |
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Ticket Office Note: On way in to access trains via the booking hall |
| False> | Lost Property Contact Available |
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Phone number:
0345 322 7021 Website: Go to website |
|
|
Customer Services: 0345 322 7021 |
| True | Customer Help Points |
|
Customer Help Points Note: On platform |
| True> | Atm Machine |
| False | Baby Change |
| True | Seated Area |
| True | Passenger Information Systems |
|
Passenger Information Systems Note: Departure Screens, Announcements, Arrival Screens, |
| False | Shops |
| True | Station Buffet |
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Station Buffet Note: Coffee shop |
|
| True | Telephones (Cards & Coins) |
| True | Toilets |
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Toilets Note: Platform 2- Available during staffing hours |
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| False | Waiting Room |
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Waiting Room Note: In booking hall only |
| true | Car parking |
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Name: Station Car Park Operator: Saba Park Solutions UK Limited Spaces: 54 Annual Charge: £1065.50 Daily Charge: £6.20 Monthly Charge: £102.30 Off Peak Charge: £5.50 Six Monthly Charge: £609.50 Per Hour Charge: N/A Three Monthly Charge: £304.60 Weekly Charge: £27.00 |
| False | Car Parking Contact Available |
|
Phone number: 03301 235 247 Website: Go to website Note: From 1st June - new off peak evening rate (after 18:00) - £1.50 |
| True | Cycle Storage Availability |
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Sheltered: Yes |
| False | Cycle Storage CCTV |
| True | Location for Rail Replacement Services |
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Location For Rail Replacement Service Note: Station car park |
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| True | Taxi Rank |
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Taxi Rank Note: in approach road |
| True | Bus Service |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
| True | Accessible Booking Office Counter |
|
Accessible Booking Office Counter Note: Counters can be raised or lowered to suit all customers |
|
| False | Accessible Public Telephones |
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Accessible Public Telephones Note: Public telephones are not wheelchair accessible |
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| True | National Key Toilets |
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National Key Toilets Note: On platform 2- Available during staffing hours |
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| True | Induction Loop |
| True | Wheelchairs Available |
| True | Ramp For Train Access |
| False | Step Free Access |
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Step Free Access Note: This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details -Step free access to platform 2 for services towards Paddock Wood from side entrance to platform. .Staff assistance required to access platform for services to Strood (involves using a crossing to cross the railway tracks). There is no step free access to Platform 1 except via the foot crossing. Stepped access to platform 1 via footbridge. Step free access to booking hall, but only stepped access to both platforms from the booking hall. |
| False | Accessible Taxis |
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Accessible Taxis Note: Accessible taxis are available to book |
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| True | Accessible Ticket Machines |
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Accessible Ticket Machines Note: booking hall |
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| False | Impaired Mobility Set Down |
| True | Helpline Contact |
| 0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524 | |
| Helpline Contact Note: *Helpline closed on Christmas Day |
Live departures & arrivals for Maidstone West
| Due | Destination | Platform | Expected | Train Length | further details |
|---|---|---|---|---|---|
| 22:58 | Tonbridge Platform 2 | 2 | On time | coaches | See details on departure to Tonbridge |
| 23:03 | Strood Platform 1 | 1 | On time | coaches | See details on departure to Strood |
| Due | Destination | Platform | Expected | Train Length | further details |
|---|---|---|---|---|---|
| 22:57 | Strood Platform 2 | 2 | On time | coaches | See details on departure to Strood |
| 23:01 | Paddock Wood Platform 1 | 1 | On time | coaches | See details on departure to Paddock Wood |