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Last updated: 02:38

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London Waterloo

Address

London Waterloo station
Station Approach
London
SE1 8SW

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Ticket office

Open now

Mon - Sun:  Twenty Four Hours

Station details

Station Operator: NR
Station Code: WAT
Staffing Level: Full Time
CCTV: Yes
False Oyster Pre Pay
True Oyster Validator
False Smartcard Issued
True Smartcard Validator
Travelcard:
Zone 1
Oyster Comments:
Only Oyster pay as you go top-ups are available from self-service ticket machine(s)
True Oyster Topup
True Prepurchase Collection
False Smartcard Topup
True Ticket Machine
Penalty Fares:
Applicable Operators: South Western Railway
True> Lost Property Contact Available
Phone number: 0207 401 7861
Website: Go to website
True Ticket Gate

Ticket Gate Comments: Yes, there are ticket gates to all platforms. All platforms can be accessed by wide ticket gates.

True Customer Help Points
True> Atm Machine
True Baby Change
False Seated Area
True Passenger Information Systems
Passenger Information Systems Note:
True Shops
True Station Buffet
False Telephones

True Toilets
False Waiting Room
true Car parking
Name: Station Car Park
Operator: APCOA Parking (UK) Limited
Spaces: 27

Annual Charge: N/A
Daily Charge: N/A
Monthly Charge: N/A
Off Peak Charge: N/A
Six Monthly Charge: N/A
Per Hour Charge: N/A
Three Monthly Charge: N/A
Weekly Charge: N/A
False Car Parking Contact Available
True Cycle Storage Availability

Sheltered: No
Spaces: 573
Type: Stands
Location: Cycle storage is now located opposite the main entrance on Cab Road.

True Cycle Storage CCTV
True Location for Rail Replacement Services

True Taxi Rank

Taxi Rank Note: Taxis are available from the taxi rank on Cob Road / Station Approach

True Bus Service
True Accessible Booking Office Counter

Accessible Booking Office Counter Note:

Two lowered ticket office counters can be found at windows 1 & 14 in the ticket office.

False Accessible Public Telephones

True National Key Toilets

National Key Toilets Note:

An accessible toilet is located on the concourse between exits 4 and 5 (opposite platform 19)

True Induction Loop

True Wheelchairs Available

True Ramp For Train Access
True Step Free Access

Step Free Access Note:

There is level access from all platforms to the main concourse.

There is level access to the station via Exits 1 (Station approach), Exit 2 (via lifts to Waterloo Road and level Access to the Jubilee line), Exit 3 (for taxis and Station Reception)

False Accessible Taxis

Accessible Taxis Note:

Accessible taxis are available from the taxi rank on Cob Road / Station Approach

True Accessible Ticket Machines

Accessible Ticket Machines Note:

Ticket machines are located at various locations on the main concourse and are accessible to wheelchair users.

True Impaired Mobility Set Down

Impaired Mobility Set Down Note: It is near the taxi rank on Cab Road / Station Approach . For any assistance contact reception located next to drop off point on arrival. Passengers may also book assistance in advance by contacting South Western Railway Customer Services Centre on 0845 6000650. (Open 6am-10pm)

True Helpline Contact

Live departures & arrivals for London Waterloo

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timetables for London Waterloo

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