Yes, help is available 24 hours a day. It can be found from the Rail Information Point, Network Rail Station Reception or any member of station staff. Or by telephoning 020 7295 2789 (Monday - Friday 0700-1900) or by ringing 07788 924 382 after 19:00.

Replacement transport stop on either Liverpool Street (outside the station entrance), or beside Platform 10, depending on operational requirements

Taxis are available at the taxi rank along platform 10 (during station opening hours) and outside the station entrance on Liverpool Street (during station closing hours).

Buses are located out the station and are accessible via lift on main concourse. All Transport for London buses are accessible by step free access.

More information about Transport for London buses can be found here

Adjacent to Platform 10 and can be operated by a radar key. There is also a buzzer at the toilet door.

All the platforms are on the same level. There are lifts and escalators available to get to the Liverpool Street bus station and shops.

Accessible taxis are available at the taxi rank along platform 10 (during station opening hours) and outside the station entrance (during station closing hours)

Yes by entering station via Primrose Street next to platform 10. Please ask at the Network Rail Station Reception, adjacent to Platform 10 for mobility assistance. You can also telephone to book in advance on 020 7295 2789 (Monday - Friday 0700-1900) or 07788 924 382. It is preferred if assistance is booked 24 hours in advanced of travel.