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Last updated: 07:53

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Travel Dates
Out
Out
Today
Dep
08:15
Return
Return
Today
Dep
10:15
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London Fenchurch Street

Address

London Fenchurch Street station
Fenchurch Place
London
EC3M 4AJ

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Ticket office

Open now

Mon - Fri:  5:45 AM to 9:40 PM
Sat:  5:45 AM to 9:40 PM
Sun:  7:15 AM to 9:40 PM

Station details

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    Un-booked assistance? No problem.

    This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can be pre-booked for travel from/to this station.

General information

Station Operator: CC
Station Code: FST
Staffing Level: Full Time
CCTV: Yes

Ticket buying & collection

True Oyster Pre Pay
True Oyster Validator
False Smartcard Issued
True Smartcard Validator
Travelcard:
Zone 1
True Oyster Topup
True Prepurchase Collection
True Smartcard Topup
True Ticket Machine
Penalty Fares:
Applicable Operators: c2c
Ticket Office Note:
Ticket machines which facilitate ticket collection are situated on the main concourse and at the Tower Hill entrance to the station

Passenger services

False> Lost Property Contact Available
Phone number: 03457 44 44 22
Website: Go to website
True Ticket Gate

Ticket Gate Comments: There are ticket gates to all platforms. All platforms can be accessed by wide ticket gates.

Customer Services:
Staffed Information Point on main concourse. Alternatively Customer Services may be contacted as follows:  Mondays - Fridays, between 08:00 - 20:00  Saturday - Sunday, between 09:00 - 16:00 Public Holidays, between 09:00 - 16:00 Closed on Christmas Day and Boxing Day Tel: 0345 744 4422 (option 3, followed by option 3) Email: contact@c2crail.net
False> Left Luggage Contact Available
True Customer Help Points

Station facilities

True> Atm Machine
Atm Machine Note:
Located on main concourse
True Baby Change
True Bureau De Change
True Post Box
Post Box Note:
Outside the station
False Seated Area
Seated Area Note:

Seating is available on the main concourse and on the platforms.
False First Class Lounge
True Shops
Shops Note:
Wide range of shops
False Showers
True Station Buffet
Station Buffet Note:
Coffee shop, public house/bar, food outlet (Seating available)
True Telephones (Cards & Coins)
True Toilets
Toilets Note:

The toilets are located by the lifts at the left hand side of the Main Entrance to the station.

The National key toilets are located by the lifts at the left hand side of the Main Entrance to the station.

These toilets can be accessed using a RADAR key or by requesting assistance (using the Station Help Point next to the disabled toilet).
False Tourist Information Office
False Trolleys
False WebKiosk
True WiFi
Wifi Note:
True Waiting Room
Waiting Room Note:

Upper Main Concourse near Cards Galore.

More seating also near Upper Crust 

Car parking

false Car parking

Cycling

False Cycle Storage Availability
True Cycle Storage CCTV

Other transport

True Taxi Rank

Taxi Rank Note:

The Taxi rank is immediately outside the main entrance on Fenchurch Street.
False Car Hire

True Airport

Airport Note:

London City Airport - Docklands Light Railway from Tower Gateway
True Metro

Metro Note:

London Underground (Circle Line and District Line) at Tower Hill - 200m from the Tower Hill exit

London Underground (Metropolitan Line, Circle Line) at Aldgate - 300m from Fenchurch Place exit.

Docklands Light Railway at Tower Gateway - 300m from the Tower Hill exit.
True Bus Service

Bus Service Note:

Aldgate Bus Station.

Details of the buses serving Fenchurch Street and Aldgate area, and the Bus Stops they are using is available here

 

Accessibility

True Accessible Booking Office Counter

Accessible Booking Office Counter Note: Every ticket office counter has been lowered at this station
False Accessible Public Telephones

Accessible Public Telephones Note:

Located on main concourse
True National Key Toilets

National Key Toilets Note: There is an accessible toilet by the lifts at the left hand side of the main entrance to the station. This can be accessed using a radar key or by requesting assistance by using the station help point next to the disabled toilet.

True Induction Loop
True Wheelchairs Available
True Ramp For Train Access

True Step Free Access

Step Free Access Note:

The main entrance is the only entrance that has step free access. There are lifts to take you from the entrance to the station concourse and platform levels. Please note there is not step free access from the Coopers Road entrance to the station.
False Accessible Taxis

Accessible Taxis Note:

Accessible taxis are available from the taxi rank outside the main station entrance on Fenchurch Street
True Accessible Ticket Machines

True Impaired Mobility Set Down

Impaired Mobility Set Down Note:

Assistance is available to and from platforms. You can request this from the customer information point staff on the concourse, at the main entrance where the mobility set down / pick up point is located as well as the station help points by the lifts at the main entrance.

Live departures & arrivals for London Fenchurch Street

Departures
Arrivals
Live departures for London Fenchurch Street
Due Destination Platform Expected further details  Additional Information 
07:52 Laindon Platform 4 4 07:54 2 mins late See details on departure to Laindon
07:56 Shoeburyness Platform 2 2 On time See details on departure to Shoeburyness
07:59 Southend Central Platform 3 3 On time See details on departure to Southend Central
08:02 Grays via Rainham Platform 1 1 On time See details on departure to Grays via Rainham
08:05 Southend Central Platform 4 4 On time See details on departure to Southend Central
08:08 Shoeburyness Platform 2 2 On time See details on departure to Shoeburyness
08:11 Pitsea via Chafford Hundred Platform On time See details on departure to Pitsea via Chafford Hundred
08:14 Grays via Rainham Platform 1 1 On time See details on departure to Grays via Rainham
08:17 Shoeburyness Platform Cancelled See details on departure to Shoeburyness
08:20 Shoeburyness Platform 2 2 On time See details on departure to Shoeburyness
Live arrivals at London Fenchurch Street
Due Destination Platform Expected further details  Additional Information 
07:48 Shoeburyness Platform 2 2 07:58 10 mins late See details on departure to Shoeburyness
07:53 Shoeburyness Platform 3 3 On time See details on departure to Shoeburyness
07:56 Leigh-on-Sea Platform 1 1 08:00 4 mins late See details on departure to Leigh-on-Sea
07:59 Grays Platform 4 4 08:03 4 mins late See details on departure to Grays
08:02 Shoeburyness Platform 2 2 08:05 3 mins late See details on departure to Shoeburyness
08:05 Southend Central Platform 3 3 On time See details on departure to Southend Central
08:08 Laindon Platform 1 1 08:11 3 mins late See details on departure to Laindon
08:11 Leigh-on-Sea Platform Cancelled See details on departure to Leigh-on-Sea
08:14 Grays Platform 2 2 On time See details on departure to Grays
08:16 Shoeburyness Platform 3 3 On time See details on departure to Shoeburyness

timetables for London Fenchurch Street

No timetables.