Ticket Gate Comments: There are ticket gates at the entrances to platforms 1 - 3 & 8 - 11 and can be accessed by wide gates.

Located by the entrance to platforms 16-18 

Sheltered: Yes
Spaces: 415
Type: Stands
Location: On platform 18 at buffer end, West Colonnade opposite Sainsbury's, alongside station entrance, East Colonnade opposite M&S and to the rear of Nandos and Cafe Rouge

Location For Rail Replacement Service Note:

Go to Platform 2, there is a gate adjacent to the station from the main road. 

Taxi Rank Note:

The taxi rank is located beneath the station.

Accessible Booking Office Counter Note: Virgin Trains have a height adjusted ticket counter which can be found in the ticket office on the left hand side of the Main Concourse when entering the station. London Midland do not have a height adjusted counter at this station. There is also a lowered counter in the Mobility Assistance Lounge.

National Key Toilets Note:

These are located adjacent to the main public toilets, by the entrance to platforms 1-3.

Step Free Access Note:

Suitable for disabled passengers. Level access to all platforms via ramps. Lifts provided between concourse, taxi & car park and London Underground ticket hall.

Lift access is available to the Underground ticket hall, however the Underground station itself has only escalators & stairs. Nearby Euston Square station has step-free access Westbound only to the Circle, Hammersmith & City and Metropolitan Lines. For more information on the accessibility on London Transport click here.

Accessible Taxis Note:

The route to the main taxi pick up point has steps, so anyone with mobility problems can use the disabled taxi pick up point reached via the lifts.

You can request assistance to and from the taxi rank can using the telephones at the top of the stairs and at the taxi set down point. Or by telephoning Mobility Assistance at London Euston on 0207 922 6482.

The main taxi rank is beneath the station and is reached via the lifts next to the main ticket office or the stairs by the entrance to the Underground.

Accessible Ticket Machines Note: Mobility Assistance will help passengers buying tickets if required. 

Impaired Mobility Set Down Note:

Assistance is available to and from platforms, the car park and the taxi rank. You can request this from the Mobility Assistance Lounge Reception that can be found on the left hand side of the main entrance or from the Information Point in the centre of the Main Concourse or from any member of staff. It is advised to use the Mobility assistance number at London Euston Station on 02079226482 if being booked on the day. It is preferred if assistance is booked 24 hour in advance using the following numbers of the train company you are travelling with.

• Avanti West Coast - 0800 0158 123, textphone 0800 0158 124
• London Northwestern Railway - 0800 092 4260, textphone 0844 811 0134  
• London Overground - 0343 222 1234, textphone 020 3031 9331
• Caledonian Sleeper - 0330 060 0500, textphone 18001 0330 060 0500