Lancaster
Ticket office
Closed now
| Mon - Fri: | 5:15 AM to 7:45 PM |
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| Sat: | 5:15 AM to 7:45 PM |
| Sun: | 9:30 AM to 8:00 PM |
Station details
| Station Operator: VT | |
| Station Code: LAN |
| Staffing Level: Full Time | |
| CCTV: Yes |
| Oyster Pre Pay | No |
| Oyster Validator | No |
| Smartcard Issued | No |
| Smartcard Validator | No |
| Oyster Topup | No |
| Prepurchase Collection | Yes |
| Smartcard Topup | Yes |
| Ticket Machine | Yes |
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Penalty Fares: Applicable Operators: TransPennine Express |
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Ticket Office Note: Ticket machines can be found in the ticket hall and on platform 3 |
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| Lost Property Contact Available | Yes |
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Website: Go to website |
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Customer Services: There is one Customer Information points, situated on platform booking hall, however customers are encouraged to approach any member of station staff for information. |
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| Customer Help Points | Yes |
| Atm Machine | No |
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Atm Machine Note: Located on concourse Located by the ticket office |
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| Baby Change | Yes |
| Seated Area | Yes |
| Passenger Information Systems | Yes |
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Passenger Information Systems Note: Departure Screens, Announcements, Arrival Screens, |
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| Shops | Yes |
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Shops Note: News agent |
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| Station Buffet | Yes |
| Telephones (Cards & Coins) | Yes |
| Toilets | Yes |
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Toilets Note: The National key toilets are located on Platforms 3 and 4; these toilets are operated by a radar key. |
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| Waiting Room | Yes |
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Waiting Room Note: Yes, located platform 4/5 and platform 3
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| Car parking | Yes |
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Name: Station Car Park Operator: Avanti West Coast Spaces: 165 Annual Charge: £1200.00 Daily Charge: £12.00 Monthly Charge: £166.00 Off Peak Charge: N/A Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: £374.00 Weekly Charge: N/A |
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| Car Parking Contact Available | No |
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Phone number: Website: Go to website Note: For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website. Different rates apply to non rail users, please speak to a member of staff.
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| Cycle Storage Availability | Yes |
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Sheltered: Yes Platform 3 (middle) 16 Platform 4 (North End), 12 Stands Platform 5, 40 Stands |
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| Cycle Storage CCTV | Yes |
| Location for Rail Replacement Services | Yes |
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Location For Rail Replacement Service Note: Pick Up / Drop Off at the bus stop outside the station rear entrance adjacent to platform 3.
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| Taxi Rank | Yes |
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Taxi Rank Note: Taxi rank can be found outside the entrance adjacent to platform 3.
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| Bus Service | Yes |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
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| Accessible Booking Office Counter | Yes |
| Accessible Public Telephones | No |
| Accessible Toilets | Yes |
| Induction Loop | Yes |
| Wheelchairs Available | Yes |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: This station has step-free access to all platforms / the platform Lifts to All Platforms, accessible via taking the right hand entrance to the over bridge from the ticket office. |
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| Accessible Taxis | No |
| Accessible Ticket Machines | Yes |
| Impaired Mobility Set Down | Yes |
| Helpline Contact | Yes |
| Staff Help Available | Yes |
| Mon: 4:50 AM to 11:30 PM Tue: 4:50 AM to 11:30 PM Wed: 4:50 AM to 11:30 PM Thu: 4:50 AM to 11:30 PM Fri: 4:50 AM to 11:30 PM Sat: 4:50 AM to 11:30 PM Sun: 8:00 AM to 10:45 PM |
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Staff Help Available Note: Sunday 09:00 : 22:45 Weekdays (Mon - Fri) 04:50 : 23:30, Saturday 04:50 : 23:30
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Live departures & arrivals for Lancaster
Usual seating availability
More info-
Many seats available
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Plenty of seats available
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Some seats available
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Only a few seats available
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Standing room only
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n/aData unavailable
Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk