Lancaster
Ticket office
Closed now
| Mon - Fri: | 5:15 AM to 7:45 PM |
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| Sat: | 5:15 AM to 7:45 PM |
| Sun: | 9:30 AM to 8:00 PM |
Station details
| Station Operator: VT | |
| Station Code: LAN |
| Staffing Level: Full Time | |
| CCTV: Yes |
| False | Oyster Pre Pay |
| False | Oyster Validator |
| False | Smartcard Issued |
| False | Smartcard Validator |
| False | Oyster Topup |
| True | Prepurchase Collection |
| True | Smartcard Topup |
| True | Ticket Machine |
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Penalty Fares: Applicable Operators: TransPennine Express |
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Ticket Office Note: Ticket machines can be found in the ticket hall and on platform 3 |
| False> | Lost Property Contact Available |
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Website: Go to website |
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Customer Services: There are two Customer Information points, one situated on platform 3 and the other situated on platform 4, however customers are encouraged to approach any member of station staff for information. |
| True | Customer Help Points |
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| True> | Atm Machine |
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Atm Machine Note: Located on concourse Located by the ticket office |
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| True | Baby Change |
| True | Seated Area |
| True | Passenger Information Systems |
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Passenger Information Systems Note: Departure Screens, Announcements, Arrival Screens, |
| True | Shops |
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Shops Note: News agent |
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| True | Station Buffet |
| True | Telephones (Cards & Coins) |
| True | Toilets |
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Toilets Note: The National key toilets are located on Platforms 3 and 4; these toilets are operated by a radar key. |
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| False | Waiting Room |
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Waiting Room Note: Closed until further notice. |
| true | Car parking |
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Name: Station Car Park Operator: Avanti West Coast Spaces: 165 Annual Charge: £1200.00 Daily Charge: £12.00 Monthly Charge: £166.00 Off Peak Charge: N/A Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: £374.00 Weekly Charge: N/A |
| False | Car Parking Contact Available |
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Phone number: Website: Go to website Note: For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website. Different rates apply to non rail users, please speak to a member of staff.
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| True | Cycle Storage Availability |
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Sheltered: Yes Platform 4 (North End), 16 Lockers, 12 Stands
8 Stand spaces outside the West entrance
Platform 5, 40 Stands |
| True | Cycle Storage CCTV |
| True | Location for Rail Replacement Services |
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Location For Rail Replacement Service Note: Pick Up / Drop Off at the bus stop outside the station rear entrance. |
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| True | Taxi Rank |
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Taxi Rank Note: Taxi rank can be found outside the entrance. |
| True | Bus Service |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
| True | Accessible Booking Office Counter |
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| False | Accessible Public Telephones |
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| False | National Key Toilets |
| True | Induction Loop |
| True | Wheelchairs Available |
| True | Ramp For Train Access |
| True | Step Free Access |
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Step Free Access Note: Lifts to All Platforms, accessible via taking the right hand entrance to the over bridge from the ticket office. |
| False | Accessible Taxis |
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| True | Accessible Ticket Machines |
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| True | Impaired Mobility Set Down |
| True | Helpline Contact |