Jewellery Quarter
Ticket office
Closed now
Mon: | to |
---|---|
Tue: | to |
Wed: | to |
Thu: | to |
Fri: | 4:00 PM to 6:00 PM |
Sat: | 11:00 AM to 1:00 PM |
3:00 PM to 5:00 PM | |
Sun: | to |
Station details
Station Operator: WM | |
Station Code: JEQ |
Staffing Level: partTime | |
CCTV: Yes |
Oyster Pre Pay | No |
Oyster Validator | No |
Smartcard Issued | No |
Smartcard Validator | No |
Oyster Topup | No |
Prepurchase Collection | Yes |
Smartcard Topup | No |
Ticket Machine | Yes |
Lost Property Contact Available | No |
Website: Go to website |
|
Customer Services: Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times: Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day. **Jewellery Quarter Station is accredited by the Secure Station Scheme** |
Customer Help Points | Yes |
Customer Help Points Note: On both platforms |
Atm Machine | No |
Baby Change | No |
Seated Area | Yes |
Passenger Information Systems | Yes |
Passenger Information Systems Note: Departure Screens, Announcements, |
Shops | No |
Station Buffet | No |
Telephones (Cards & Coins) | Yes |
Toilets | Yes |
Toilets Note: The accessible toilets (non-RADAR) are located in the Booking Hall Concourse. The toilet facilities are available: Monday - Thursday Closed, Friday 16:00-18:00, Saturday 11:00-13:00 and 15:00-17:00 and Sunday Closed. The toilet facilities are not available when the Ticket Office is closed. |
|
Waiting Room | No |
Car parking | No |
Cycle Storage Availability | No |
Cycle Storage CCTV | Yes |
Location for Rail Replacement Services | Yes |
Location For Rail Replacement Service Note: In the event of engineering the bus/coach will collect from: Picks up/sets down at public service bus stops on Vyse Street. Immediately in front of main entrance to station building and opposite. |
|
Taxi Rank | Yes |
Taxi Rank Note: BBs 0121 693 3333 TOA 0121 427 8888 |
Bus Service | Yes |
Bus Service Note: Information to plan your onward journey is available in a printable format here |
Accessible Booking Office Counter | No |
Accessible Booking Office Counter Note: None |
|
Accessible Public Telephones | No |
Accessible Public Telephones Note: Public telephones are not accessible |
|
Accessible Toilets | Yes |
Accessible Toilets Note: The accessible toilets (non-RADAR) are located in the Booking Hall Concourse. The toilet facilities are available: Monday - Thursday Closed, Friday 16:00-18:00, Saturday 11:00-13:00 and 15:00-17:00 and Sunday Closed. The toilet facilities are not available when the Ticket Office is closed. |
|
Induction Loop | Yes |
Wheelchairs Available | No |
Ramp For Train Access | Yes |
Step Free Access | Yes |
Step Free Access Note: Level access to street from Booking Hall, via automatic doors. Alternative entrance when Booking Hall is closed via hinged door - also level access. 49 steps or lift down to footbridge level. Further 28 steps or lifts down to platform 2 - trains to Snow Hill, or platform 1 - trains to Kidderminster. Level access from platform 2 to Wolverhampton metro platform, and via pedestrian level crossing to Snow Hill Metro platform. 2 lifts from Booking Hall to footbridge and onto platform 1. 1 lift from footbridge to platform 2. |
Accessible Taxis | No |
Accessible Taxis Note: Accessible taxis are not available |
|
Accessible Ticket Machines | Yes |
Impaired Mobility Set Down | No |
Helpline Contact | Yes |
0800 0248998 Open: 08:00 - 22:00 7 days a week (except Christmas Day and Boxing Day) | |
Helpline Opening Hours | Yes |
Mon - Sun: 8:00 AM to 10:00 PM | |
Staff Help Available | Yes |
Fri: 4:00 PM to 6:00 PM Sat: 11:00 AM to 1:00 PM |
|
Staff Help Available Note:
We recommend booking assistance 24 hours in advance for this and all other assistance requests, (you can book further in advance if you wish). Â Please contact West Midlands Railway Passenger Assist team on 0800 0248998 |
Live departures & arrivals for Jewellery Quarter
Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
---|---|---|---|---|---|---|
10:53 | Stratford-upon-Avon Platform 2 | 2 | 10:59 6 mins late |
n/a
|
See details on departure to Stratford-upon-Avon | |
11:01 | Whitlocks End Platform 2 | 2 | 11:03 2 mins late |
n/a
|
See details on departure to Whitlocks End | |
11:05 | Worcester Shrub Hill Platform 1 | 1 | On time |
n/a
|
See details on departure to Worcester Shrub Hill | |
11:23 | Stratford-upon-Avon Platform 2 | 2 | 11:27 4 mins late |
n/a
|
See details on departure to Stratford-upon-Avon | |
11:26 | Stourbridge Junction Platform 1 | 1 | On time |
n/a
|
See details on departure to Stourbridge Junction | |
11:30 | Dorridge Platform 2 | 2 | On time |
n/a
|
See details on departure to Dorridge | |
11:35 | Kidderminster Platform 1 | 1 | On time |
n/a
|
See details on departure to Kidderminster | |
11:53 | Stratford-upon-Avon Platform 2 | 2 | On time |
n/a
|
See details on departure to Stratford-upon-Avon | |
11:55 | Stourbridge Junction Platform 1 | 1 | On time |
n/a
|
See details on departure to Stourbridge Junction | |
12:00 | Whitlocks End Platform 2 | 2 | On time |
n/a
|
See details on departure to Whitlocks End |
Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
---|---|---|---|---|---|---|
10:53 | Stourbridge Junction Platform 2 | 2 | 10:59 6 mins late |
n/a
|
See details on departure to Stourbridge Junction | |
10:56 | Stratford-upon-Avon Platform 1 | 1 | On time |
n/a
|
See details on departure to Stratford-upon-Avon | |
11:01 | Kidderminster Platform 2 | 2 | On time |
n/a
|
See details on departure to Kidderminster | |
11:05 | Whitlocks End Platform 1 | 1 | On time |
n/a
|
See details on departure to Whitlocks End | |
11:23 | Stourbridge Junction Platform 2 | 2 | 11:26 3 mins late |
n/a
|
See details on departure to Stourbridge Junction | |
11:26 | Stratford-upon-Avon Platform 1 | 1 | On time |
n/a
|
See details on departure to Stratford-upon-Avon | |
11:30 | Worcester Shrub Hill Platform 2 | 2 | On time |
n/a
|
See details on departure to Worcester Shrub Hill | |
11:35 | Dorridge Platform 1 | 1 | On time |
n/a
|
See details on departure to Dorridge | |
11:53 | Stourbridge Junction Platform 2 | 2 | On time |
n/a
|
See details on departure to Stourbridge Junction | |
11:55 | Stratford-upon-Avon Platform 1 | 1 | On time |
n/a
|
See details on departure to Stratford-upon-Avon |
Usual seating availability
More info-
Many seats available
-
Plenty of seats available
-
Some seats available
-
Only a few seats available
-
Standing room only
-
n/aData unavailable
Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk