Jewellery Quarter

Address

Jewellery Quarter station
Vyse Street
Birmingham
B18 6LE

Ticket office

Mon:	Closed
Tue:	Closed
Wed:	Closed
Thu:	Closed
Fri:	4:00 PM to 6:00 PM
Sat:	11:00 AM to 1:00 PM
	3:00 PM to 5:00 PM
Sun:	Closed

0 Station updates

Station details

The lifts are out of order between platform 1 and the exit at Jewellery Quarter station.

General information

Station Operator: WM
Station Code: JEQ

Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay	No
Oyster Validator	No
Smartcard Issued	No
Smartcard Validator	No

Penalty Fares: Applicable Operators: Southeastern
Oyster Topup	No
Prepurchase Collection	Yes
Smartcard Topup	No
Ticket Machine	Yes

Passenger services

Website: https://www.nationalrail.co.uk/
Lost Property Contact Available	No
Customer Services: Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.Jewellery Quarter Station is accredited by the Secure Station Scheme

Customer Help Points	Yes
Customer Help Points Note: On both platforms

Station facilities

Atm Machine	No
Baby Change	No
Seated Area	Yes
Passenger Information Systems	Yes
Passenger Information Systems Note: Departure Screens, Announcements,

Shops	No
Station Buffet	No
Telephones	Yes
Toilets	Yes
Toilets Note: The accessible toilets (non-RADAR) are located in the Booking Hall Concourse. The toilet facilities are available: Monday - Thursday Closed, Friday 16:00-18:00, Saturday 11:00-13:00 and 15:00-17:00 and Sunday Closed. The toilet facilities are not available when the Ticket Office is closed.
Waiting Room	No

Car parking

Car parking	No

Cycling

Cycle Storage Availability	No

Cycle Storage CCTV	Yes

Other transport

Location for Rail Replacement Services	Yes
Location For Rail Replacement Service Note: In the event of engineering the bus/coach will collect from: Picks up/sets down at public service bus stops on Vyse Street. Immediately in front of main entrance to station building and opposite.
Taxi Rank	Yes
Taxi Rank Note: BBs 0121 693 3333 TOA 0121 427 8888

Bus Service	Yes
Bus Service Note: Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter	No
Accessible Booking Office Counter Note: None
Induction Loop	Yes
Accessible Public Telephones	Yes
Accessible Public Telephones Note: Public telephones are not accessible
Accessible Toilets	Yes
Accessible Toilets Note: The accessible toilets (non-RADAR) are located in the Booking Hall Concourse. The toilet facilities are available: Monday - Thursday Closed, Friday 16:00-18:00, Saturday 11:00-13:00 and 15:00-17:00 and Sunday Closed. The toilet facilities are not available when the Ticket Office is closed.
Wheelchairs Available	No
Ramp For Train Access	Yes
Step Free Access	No
Step Free Access Note: This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955 The assistance meeting point is at the ticket office during 'staff help available opening times' When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart. Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.

Accessible Taxis	Yes
Accessible Taxis Note: Accessible taxis are not available
Accessible Ticket Machines	Yes
Impaired Mobility Set Down	No
Helpline Contact	Yes
0800 0248998
Helpline Opening Hours	Yes
Mon - Sun: 24 Hours
Staff Help Available	Yes
Fri: 4:00 PM to 6:00 PM Sat: 11:00 AM to 1:00 PM
Staff Help Available Note: This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.
Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Live departures & arrivals for Jewellery Quarter

Departures

Arrivals

Live departures for Jewellery Quarter
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability	further details
14:12	Dorridge via Birmingham Platform 2	2	On time	n/a	See details on departure to Dorridge via Birmingham
14:19	Kidderminster via Stourbridge Jn. Platform 1	1	On time	n/a	See details on departure to Kidderminster via Stourbridge Jn.
14:27	Stratford-upon-Avon via Birmingham & Whitlocks End Platform 2	2	On time	n/a	See details on departure to Stratford-upon-Avon via Birmingham & Whitlocks End
14:34	Worcester Foregate Street via Stourbridge Jn. & Kidderminster Platform 1	1	On time	n/a	See details on departure to Worcester Foregate Street via Stourbridge Jn. & Kidderminster
14:42	Stratford-upon-Avon via Birmingham & Dorridge Platform 2	2	On time	n/a	See details on departure to Stratford-upon-Avon via Birmingham & Dorridge
14:49	Kidderminster via Stourbridge Jn. Platform 1	1	On time	n/a	See details on departure to Kidderminster via Stourbridge Jn.
14:57	Whitlocks End via Birmingham Platform 2	2	On time	n/a	See details on departure to Whitlocks End via Birmingham
15:04	Worcester Foregate Street via Stourbridge Jn. & Kidderminster Platform 1	1	On time	n/a	See details on departure to Worcester Foregate Street via Stourbridge Jn. & Kidderminster
15:12	Dorridge via Birmingham Platform 2	2	On time	n/a	See details on departure to Dorridge via Birmingham
15:19	Kidderminster via Stourbridge Jn. Platform 1	1	On time	n/a	See details on departure to Kidderminster via Stourbridge Jn.

Live arrivals at Jewellery Quarter
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability	further details
14:12	Worcester Foregate Street Platform 2	2	On time	n/a	See details on departure to Worcester Foregate Street
14:19	Whitlocks End Platform 1	1	On time	n/a	See details on departure to Whitlocks End
14:27	Kidderminster Platform 2	2	On time	n/a	See details on departure to Kidderminster
14:34	Dorridge Platform 1	1	On time	n/a	See details on departure to Dorridge
14:42	Worcester Foregate Street Platform 2	2	On time	n/a	See details on departure to Worcester Foregate Street
14:49	Stratford-upon-Avon Platform 1	1	On time	n/a	See details on departure to Stratford-upon-Avon
14:57	Kidderminster Platform 2	2	On time	n/a	See details on departure to Kidderminster
15:04	Stratford-upon-Avon Platform 1	1	On time	n/a	See details on departure to Stratford-upon-Avon
15:12	Worcester Foregate Street Platform 2	2	On time	n/a	See details on departure to Worcester Foregate Street
15:19	Whitlocks End Platform 1	1	On time	n/a	See details on departure to Whitlocks End

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

timetables for Jewellery Quarter

No timetables.

Download Station Information for Jewellery Quarter (HTML file)

Download all Station Information