Ipswich
Ticket office
Closed now
| Mon - Fri: | 5:00 AM to 9:20 PM |
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| Sat: | 5:00 AM to 9:20 PM |
| Sun: | 7:20 AM to 10:00 PM |
Station details
| Station Operator: LE | |
| Station Code: IPS |
| Staffing Level: Full Time | |
| CCTV: Yes |
| Oyster Pre Pay | No |
| Oyster Validator | No |
| Smartcard Issued | Yes |
| Smartcard Validator | Yes |
| Oyster Topup | No |
| Prepurchase Collection | Yes |
| Smartcard Topup | Yes |
| Ticket Machine | Yes |
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Penalty Fares: Applicable Operators: Greater Anglia |
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| Lost Property Contact Available | No |
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Website: Go to website |
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| Ticket Gate | Yes |
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Ticket Gate Comments: - |
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Customer Services: Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day. |
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| Customer Help Points | No |
| Atm Machine | Yes |
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Atm Machine Note: On the left hand side of the station front. |
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| Baby Change | Yes |
| Seated Area | Yes |
| Passenger Information Systems | Yes |
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Passenger Information Systems Note: Departure Screens, Announcements, Arrival Screens, |
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| Shops | Yes |
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Shops Note: News agent Passport Photo Booth |
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| Station Buffet | Yes |
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Station Buffet Note: Coffee shop Coffee kiosk Cold drinks vending machine Food vending machine |
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| Telephones (Cards & Coins) | No |
| Toilets | Yes |
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Toilets Note: Toilets including accessible (radar key) toilets are located alongside platform 2 |
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| Waiting Room | No |
| Car parking | Yes |
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Name: Station Car Park Operator: National Car Parks Ltd Spaces: 444 Annual Charge: £2122.00 Daily Charge: £12.00 Monthly Charge: £212.00 Off Peak Charge: £9.00 Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: £606.00 Weekly Charge: £48.00 |
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| Car Parking Contact Available | No |
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Phone number: Website: Go to website |
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| Cycle Storage Availability | Yes |
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Sheltered: Yes Close to platform 1 |
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| Cycle Storage CCTV | Yes |
| Location for Rail Replacement Services | Yes |
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Location For Rail Replacement Service Note: Replacement transport stop at bus stop on station forecourt. |
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| Taxi Rank | Yes |
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Taxi Rank Note: Taxi rank located at front of station |
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| Bus Service | Yes |
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Bus Service Note: 'First' and 'Ipswich Buses' operate a network of daily, frequent bus routes around the city and also to nearby towns and villages. For route maps and timetables: www.firstgroup.com/ukbus and www.ipswichbuses.co.uk 'Ipswich Buses' routes 15/15A and 16 and 'First' route 66 link the rail station forecourt with the town centre. 'Ipswich Buses' routes 12 and 13 stop close by in Ranelagh Road. Buy an Ipswich PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around town. For details: www.plusbus.info |
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| Accessible Booking Office Counter | Yes |
| Accessible Public Telephones | No |
| Accessible Toilets | Yes |
| Induction Loop | Yes |
| Wheelchairs Available | Yes |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: This station has step free access to all platforms. This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is the information desk in booking hall. |
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| Accessible Taxis | No |
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Accessible Taxis Note: Details of nearest taxis are shown on station information poster |
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| Accessible Ticket Machines | Yes |
| Impaired Mobility Set Down | Yes |
| Helpline Contact | Yes |
| 0800 028 28 78 | |
| Helpline Opening Hours | Yes |
| Mon - Sun: 8:00 AM to 8:00 PM | |
| Staff Help Available | Yes |
| Mon - Fri: 5:00 AM to 9:20 PM Sat: 5:45 AM to 9:20 PM Sun: 8:15 AM to 3:30 PM |
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Staff Help Available Note: Assistance is provided by station staff throughout train service operational hours. Booking is recommended.
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Assisted Travel: As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile. |
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