Ilford

Address

Ilford station
Ilford Hill
Ilford
IG1 2DG

Ticket office

Mon - Fri:	6:10 AM to 8:00 PM
Sat:	6:10 AM to 8:00 PM
Sun:	7:10 AM to 8:10 PM

0 Station updates

Station details

General information

Station Operator: XR
Station Code: IFD

Staffing Level: Full Time
CCTV: Yes

Ticket buying & collection

Travelcard: Zone 4
Oyster Pre Pay	Yes
Oyster Validator	Yes
Smartcard Issued	No
Smartcard Validator	No
Oyster Comments: Oyster cards are available at Ticket Vending Machines at all entrances of this station.

Penalty Fares: Applicable Operators: Southeastern
Oyster Topup	Yes
Prepurchase Collection	Yes
Smartcard Topup	No
Ticket Machine	Yes
Ticket Office Note: Located within the stations ticket hall.

Passenger services

Website: https://www.nationalrail.co.uk/
Lost Property Contact Available	Yes
Ticket Gate	Yes
Customer Services: Please call our Customer Services Centre on 0343 222 1234 (Service and network charges may apply. Click here for details)

Customer Help Points	Yes
Customer Help Points Note: Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.

Station facilities

Atm Machine	No
Baby Change	No
Seated Area	Yes
Passenger Information Systems	Yes
Passenger Information Systems Note: Departure Screens, Announcements,

Shops	No
Station Buffet	No
Station Buffet Note: Coffee & snacks located on platform 3
Telephones	No
Toilets	Yes
Toilets Note: Platform 3 Platform 4 - Accessible Toilet - Radar Key Required
Waiting Room	Yes
Waiting Room Note: There are two step free, heated waiting rooms located on Platform 3. The waiting room located next to the ladies toilets has an automatic door function. Both waiting rooms are open from first to last train.

Car parking

Car parking	No

Cycling

Cycle Storage Availability	No

Cycle Storage CCTV	Yes

Other transport

Location for Rail Replacement Services	Yes
Location For Rail Replacement Service Note: Rail replacement bus services will depart from: High Road, Bus Stop L, for Westbound services Ilford Hill, Bus Stop F, for Eastbound services
Taxi Rank	No

Location for Rail Replacement Services

Location For Rail Replacement Service Note:

Rail replacement bus services will depart from:

High Road, Bus Stop L, for Westbound services

Ilford Hill, Bus Stop F, for Eastbound services

Taxi Rank

Bus Service	Yes
Bus Service Note: Transport for London Buses operate from outside the station. Information to plan your onward journey is available in a printable format Buses from Ilford (tfl.gov.uk)

Bus Service

Bus Service Note:

Transport for London Buses operate from outside the station.

Information to plan your onward journey is available in a printable format Buses from Ilford (tfl.gov.uk)

Accessibility

Accessible Booking Office Counter	Yes
Induction Loop	Yes
Accessible Public Telephones	No
Accessible Toilets	Yes
Accessible Toilets Note: An accessible temporary toilet is located on Platform 4, which is operated with a radar key.
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Step Free Access	No
Step Free Access Note: Accessibility Category B1. This station has step-free access to all platforms from Cranbrook Road and Ilford Hill entrances. Step free access is not available from York Road Entrance. Staff ramp assistance is always available. Wheelchairs available from first to last train.

Accessible Taxis	No
Accessible Ticket Machines	Yes
Accessible Ticket Machines Note: Accessible ticket machines are located at all entrances.
Impaired Mobility Set Down	No
Helpline Contact	Yes
0343 222 1234
Staff Help Available	Yes
Staff Help Available Note: Staff are available to assist from the first to the last train.
Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please Click Passenger Assist \| National Rail We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance.

Live departures & arrivals for Ilford

Departures

Arrivals

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

timetables for Ilford

No timetables.

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