Ilford
Ticket office
Closed now
| Mon - Fri: | 6:10 AM to 8:00 PM |
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| Sat: | 6:10 AM to 8:00 PM |
| Sun: | 7:10 AM to 8:00 PM |
Station details
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Un-booked assistance? No problem.
This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station
Station Facilities Update
The Toilets on Platform 4 are permanently closed
The Toilets on Platform 3 are closed until late November 2018
The Waiting room is closed for refurbishment until late November 2018
The Waiting shelter is closed for refurbishment until late November 2018
General information
| Station Operator: XR | |
| Station Code: IFD |
| Staffing Level: Full Time | |
| CCTV: Yes |
Ticket buying & collection
| True | Oyster Pre Pay |
| True | Oyster Validator |
| False | Smartcard Issued |
| True | Smartcard Validator |
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Travelcard: Zone 4 |
| True | Oyster Topup |
| True | Prepurchase Collection |
| False | Smartcard Topup |
| True | Ticket Machine |
Passenger services
| False> | Lost Property Contact Available |
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Phone number:
0343 222 1234 Website: Go to website |
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| True | Ticket Gate |
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Customer Services: 0343 222 1234 |
| False> | Left Luggage Contact Available |
| True | Customer Help Points |
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Customer Help Points Note:
Help points are located in the ticket hall, on platform 1, platform 3, and by the York Road entrance gate.
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Station facilities
| True> | Atm Machine |
| True | Baby Change |
| False | Bureau De Change |
| True | Post Box |
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Post Box Note: Outside front of station |
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| True | Seated Area |
| False | First Class Lounge |
| True | Shops |
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Shops Note: Coffee & snacks |
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| False | Showers |
| True | Station Buffet |
| True | Telephones (Cards & Coins) |
| False | Toilets |
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Toilets Note: Platform 4 toilet being permanently removed Platform 3 toilet closed until late November |
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| False | Tourist Information Office |
| False | Trolleys |
| False | WebKiosk |
| True | WiFi |
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Wifi Note: |
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| True | Waiting Room |
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Waiting Room Note: Platform 3 Waiting room closed until late November for refurbishment
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Car parking
| false | Car parking |
Cycling
| True | Cycle Storage Availability |
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Sheltered: Yes On platform 4 |
| True | Cycle Storage CCTV |
Other transport
| False | Taxi Rank |
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| False | Car Hire |
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| False | Airport |
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| False | Metro |
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| True | Bus Service |
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Bus Service Note: Transport for London buses operate from outside the station Information to plan your onward journey is available in a printable format here |
Accessibility
| False | Accessible Booking Office Counter |
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| False | Accessible Public Telephones |
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| True | National Key Toilets |
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| True | Induction Loop |
| True | Wheelchairs Available |
| False | Ramp For Train Access |
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| False | Step Free Access |
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| False | Accessible Taxis |
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Accessible Taxis Note: Details of nearest taxis are shown on station information poster |
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| True | Accessible Ticket Machines |
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| False | Impaired Mobility Set Down |
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