Ilford

Address

Ilford station
Ilford Hill
Ilford
IG1 2DG

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Ticket office

Open now

Station details

Due to on-going Crossrail Station refurbishment works, the ticket office has moved to a temporary location on Ilford Hill. See the station map at the bottom of the page for further details

Station Operator: XR
Station Code: IFD

Staffing Level: Full Time
CCTV: Yes

Travelcard: Zone 4
Oyster Pre Pay	Yes
Oyster Validator	Yes
Smartcard Issued	No
Smartcard Validator	No
Oyster Comments: <p>Oyster cards are available at Ilford North ticket machine only.</p>

Penalty Fares: Applicable Operators: TfL Rail
Oyster Topup	Yes
Prepurchase Collection	Yes
Smartcard Topup	No
Ticket Machine	Yes
Ticket Office Note: A temporary ticket office is located at the bottom of the ramp at the temporary Ilford Hill station entrance.

Website: Go to website
Lost Property Contact Available	Yes
Ticket Gate	Yes
Ticket Gate Comments: Ilford has a Secure Station accreditation
Customer Services: Please call our Customer Services Centre on 0343 222 1234 (Service and network charges may apply. See tfl.gov.uk/terms for details)

Customer Help Points	Yes
Customer Help Points Note: Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.

Customer Help Points

Customer Help Points Note:

Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.

Atm Machine	No
Atm Machine Note: Stations main entrance
Baby Change	No
Seated Area	Yes
Passenger Information Systems	Yes
Passenger Information Systems Note: Departure Screens, Announcements,

Shops	Yes
Shops Note: Coffee & snacks
Station Buffet	Yes
Telephones	No
Toilets	Yes
Toilets Note: Platform 3
Waiting Room	Yes
Waiting Room Note: There are two step free, heated waiting rooms located on Platform 3. The waiting room located next to the ladies toilets has an automatic door function. Both waiting rooms are open from first to last train.

Car parking	No

Cycle Storage Availability	Yes
Sheltered: Yes Spaces: Type: Wheel Racks Location: On platform 4

Cycle Storage Availability

Sheltered: Yes
Spaces:
Type: Wheel Racks
Location:

On platform 4

Cycle Storage CCTV	Yes

Location for Rail Replacement Services	Yes
Location For Rail Replacement Service Note: Rail replacement bus services will depart from: High Road, Bus Stop L, for Westbound services Ilford Hill, Bus Stop F, for Eastbound services Click here for map
Taxi Rank	No

Location for Rail Replacement Services

Location For Rail Replacement Service Note:

Rail replacement bus services will depart from:

High Road, Bus Stop L, for Westbound services

Ilford Hill, Bus Stop F, for Eastbound services

Click here for map

Taxi Rank

Bus Service	Yes
Bus Service Note: Information to plan your onward journey is available in a printable format here

Accessible Booking Office Counter	No
Accessible Public Telephones	No
Accessible Toilets	No
Induction Loop	Yes
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Step Free Access	No
Step Free Access Note: Accessibility Category C. This station does not have step-free access. Staff ramp assistance is always available. Accessible seating is available on platforms 3&4.

Accessible Taxis	No
Accessible Ticket Machines	Yes
Accessible Ticket Machines Note: Accessible ticket machines are located At the York Mews station entrance At the Ilford Hill temporary station entrance At the Ilford south station entrance
Impaired Mobility Set Down	No
Helpline Contact	Yes
0343 222 1234

Staff Help Available	Yes

Staff Help Available Note: Staff are available to assist from the first to the last train.
Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance.

Live departures & arrivals for Ilford

Departures

Arrivals

Live departures for Ilford
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability	further details
19:22	London Liverpool Street Platform 3	3	On time	n/a	See details on departure to London Liverpool Street
19:23	Shenfield Platform 4	4	On time	n/a	See details on departure to Shenfield
19:28	London Liverpool Street Platform 3	3	On time	n/a	See details on departure to London Liverpool Street
19:29	Shenfield Platform 4	4	On time	n/a	See details on departure to Shenfield
19:36	London Liverpool Street Platform 3	3	On time	n/a	See details on departure to London Liverpool Street
19:36	Shenfield Platform 4	4	On time	n/a	See details on departure to Shenfield
19:43	London Liverpool Street Platform 3	3	On time	n/a	See details on departure to London Liverpool Street
19:44	Shenfield Platform 4	4	On time	n/a	See details on departure to Shenfield
19:51	London Liverpool Street Platform 3	3	On time	n/a	See details on departure to London Liverpool Street
19:51	Shenfield Platform 4	4	On time	n/a	See details on departure to Shenfield

Live arrivals at Ilford
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability	further details
19:21	Shenfield Platform 3	3	On time	n/a	See details on departure to Shenfield
19:22	London Liverpool Street Platform 4	4	On time	n/a	See details on departure to London Liverpool Street
19:27	Shenfield Platform 3	3	On time	n/a	See details on departure to Shenfield
19:28	London Liverpool Street Platform 4	4	On time	n/a	See details on departure to London Liverpool Street
19:35	London Liverpool Street Platform 4	4	On time	n/a	See details on departure to London Liverpool Street
19:35	Shenfield Platform 3	3	On time	n/a	See details on departure to Shenfield
19:42	Shenfield Platform 3	3	On time	n/a	See details on departure to Shenfield
19:43	London Liverpool Street Platform 4	4	On time	n/a	See details on departure to London Liverpool Street
19:50	London Liverpool Street Platform 4	4	On time	n/a	See details on departure to London Liverpool Street
19:50	Shenfield Platform 3	3	On time	n/a	See details on departure to Shenfield

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

timetables for Ilford

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Ilford

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Ticket office

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Ticket buying & collection

Passenger services

Station facilities

Car parking

Cycling

Other transport

Accessibility

Live departures & arrivals for Ilford

Usual seating availability

timetables for Ilford