Hoveton & Wroxham

Address

Hoveton & Wroxham station
Station Road
Hoveton
NR12 8UR

Ticket office

Unstaffed

0 Station updates

Station details

General information

Station Operator: LE
Station Code: HXM

Staffing Level: unstaffed
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay	No
Oyster Validator	No
Smartcard Issued	No
Smartcard Validator	No

Penalty Fares: Applicable Operators: Southeastern
Oyster Topup	No
Prepurchase Collection	Yes
Smartcard Topup	Yes
Ticket Machine	Yes

Passenger services

Website: https://www.greateranglia.co.uk/lost-property
Lost Property Contact Available	No
Customer Services: Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).Closed on Christmas Day and Boxing Day.

Customer Help Points	Yes
Customer Help Points Note: Help points can be found at the following location(s): Platform 1 (for trains towards Norwich) - Under the canopy, fixed to the platform-facing wall of the former station building Platform 2 (for trains towards Cromer and Sheringham) - Under the canopy, fixed to the platform-facing wall of the former station building

Customer Help Points

Customer Help Points Note:

Help points can be found at the following location(s):

Platform 1 (for trains towards Norwich) - Under the canopy, fixed to the platform-facing wall of the former station building
Platform 2 (for trains towards Cromer and Sheringham) - Under the canopy, fixed to the platform-facing wall of the former station building

Station facilities

Atm Machine	No
Baby Change	No
Seated Area	Yes
Passenger Information Systems	Yes
Passenger Information Systems Note: Departure Screens,

Shops	No
Station Buffet	Yes
Station Buffet Note: The Station Smokehouse
Telephones	Yes
Toilets	No
Waiting Room	No

Car parking

Car parking	Yes

Name: Station Car Park
Operator: National Car Parks Ltd
Spaces: 19
Car Parking Contact Available: No
Phone number: 0345 050 7080
Website: https://www.ncp.co.uk/find-a-car-park/car-parks/hoveton-and-wroxham-station-greater-anglia/
Accessible Car Park Equipment: Yes
Accessible Spaces: 2
Accessible Spaces Note:

Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge

Daily Charge: £3.00

Cycling

Cycle Storage Availability	Yes
Sheltered: No Spaces: 38 Type: Stands,Racks Location: There is a cycle parking area providing twenty spaces which can be accessed from the station car park, located next to the ticket machine and the ramped entrance to Platform 1 (for trains towards Norwich). There are also four cycle stands on Platform 1, next to the entrance onto the platform, and a further five cycle stands on Platform 2 (for trains towards Cromer and Sheringham) which are in between the ramped entrance to the platform and the former station building and canopy.

Cycle Storage Availability

Sheltered: No
Spaces: 38
Type: Stands,Racks
Location:

There is a cycle parking area providing twenty spaces which can be accessed from the station car park, located next to the ticket machine and the ramped entrance to Platform 1 (for trains towards Norwich). There are also four cycle stands on Platform 1, next to the entrance onto the platform, and a further five cycle stands on Platform 2 (for trains towards Cromer and Sheringham) which are in between the ramped entrance to the platform and the former station building and canopy.

Cycle Storage CCTV	No

Other transport

Location for Rail Replacement Services	Yes
Location For Rail Replacement Service Note: Rail replacement bus services pick up and drop off at the lay-by outside the main station entrance on Belaugh Road.
Taxi Rank	No

Bus Service	No

Accessibility

Accessible Booking Office Counter	No
Induction Loop	Yes
Accessible Public Telephones	No
Accessible Toilets	No
Wheelchairs Available	No
Ramp For Train Access	Yes
Step Free Access	No
Step Free Access Note: This station has step free access to both platforms via the pathway at the junction of Station Road and Belaugh Road, but not between platforms. Platform 2 (for trains towards Sheringham) is accessed via a subway, with approximately 50 metres between platforms. This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is on the platform.

Accessible Taxis	Yes
Accessible Taxis Note: Details of nearest taxis are shown on station information poster
Accessible Ticket Machines	Yes
Impaired Mobility Set Down	No
Helpline Contact	Yes
0800 028 28 78
Helpline Opening Hours	Yes
Mon - Sun: 8:00 AM to 8:00 PM
Staff Help Available	Yes
Staff Help Available Note: This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey. What assistance is available for customers using this station? Board and alight Ramp Assistance Luggage (on and off train only) Ticket sale on board How can Turn Up And Go (TUAG) assistance be requested by customers using this station? By calling 0345 600 7245 (option 4) By selecting the help button on the ticket machine at this station By using one of the two Help Points at this station Assistance meeting point is on the platform.
Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Live departures & arrivals for Hoveton & Wroxham

Departures

Arrivals

Live departures for Hoveton & Wroxham
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability	further details
10:23	Norwich Platform 1	1	On time	n/a	See details on departure to Norwich
10:58	Sheringham Platform 2	2	On time	n/a	See details on departure to Sheringham
11:22	Norwich Platform 1	1	On time	n/a	See details on departure to Norwich
12:00	Sheringham Platform 2	2	On time	n/a	See details on departure to Sheringham
12:23	Norwich Platform 1	1	On time	n/a	See details on departure to Norwich

Live arrivals at Hoveton & Wroxham
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability	further details
10:23	Sheringham Platform 1	1	On time	n/a	See details on departure to Sheringham
10:58	Norwich Platform 2	2	On time	n/a	See details on departure to Norwich
11:21	Sheringham Platform 1	1	On time	n/a	See details on departure to Sheringham
11:59	Norwich Platform 2	2	On time	n/a	See details on departure to Norwich
12:23	Sheringham Platform 1	1	On time	n/a	See details on departure to Sheringham

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

timetables for Hoveton & Wroxham

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