Holyhead
Ticket office
Open now
Station details
| Station Operator: AW | |
|---|---|
| Station Code: HHD |
| Staffing Level: Full Time | |
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| CCTV: Yes |
| Oyster Pre Pay | No |
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| Oyster Validator | No |
| Smartcard Issued | No |
| Smartcard Validator | No |
| Oyster Topup | No |
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| Prepurchase Collection | Yes |
| Smartcard Topup | Yes |
| Ticket Machine | Yes |
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Ticket Office Note: Inside the ferry terminal. |
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| Lost Property Contact Available | Yes |
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Phone number:
03333 211 202 Website: Go to website |
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Customer Services: Contact our Customer Relations team directly via the Transport for Wales Website. |
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| Customer Help Points | Yes |
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Customer Help Points Note: Ticket office for advice only. |
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| Atm Machine | Yes |
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Atm Machine Note: Located on the concourse. |
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| Baby Change | Yes |
| Seated Area | No |
| Passenger Information Systems | Yes |
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Passenger Information Systems Note: Departure Screens, Announcements, Arrival Screens, |
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| Shops | Yes |
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Shops Note: Passport Photo Booth |
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| Station Buffet | Yes |
| Telephones (Cards & Coins) | Yes |
| Toilets | Yes |
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Toilets Note: The toilets are located within the Ferry Terminal. The National key toilets are located within the Ferry Terminal; these toilets are operated by a radar key. |
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| Waiting Room | No |
| Car parking | Yes |
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Name: Black Bridge Operator: Stena Line Spaces: 0 Annual Charge: N/A Daily Charge: N/A Monthly Charge: N/A Off Peak Charge: N/A Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: N/A Weekly Charge: N/A |
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| Car Parking Contact Available | No |
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Phone number: 08705755755 Website: Go to website Note: £4 for 12 hours £8 for 24 hours |
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| Cycle Storage Availability | Yes |
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Sheltered: No On Platform 2 by the gate (in ferry port area). |
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| Cycle Storage CCTV | Yes |
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| Location for Rail Replacement Services | Yes |
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Location For Rail Replacement Service Note: Wait at bus stops outside the station |
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| Taxi Rank | Yes |
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Taxi Rank Note: At the front of the station |
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| Bus Service | Yes |
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Bus Service Note: For the nearest bus stop, walk across the footbridge and turn right onto the main road. |
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| Accessible Booking Office Counter | Yes |
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| Accessible Public Telephones | No |
| Accessible Toilets | Yes |
| Induction Loop | Yes |
| Wheelchairs Available | Yes |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: Category B Step free access is via the Celtic Gateway Bridge, the ferry terminal, or via gates on to the platforms either side of Stena House. Transferring between platforms is step-free however distance between ferry terminal and Platform 1 is approximately 200m. |
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| Accessible Taxis | No |
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| Accessible Ticket Machines | Yes |
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Accessible Ticket Machines Note: The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only. |
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| Impaired Mobility Set Down | Yes |
| Helpline Contact | Yes |
| 03333 211202 | |
| Helpline Opening Hours | Yes |
| Mon - Sun: 8:00 AM to 8:00 PM | |
| Staff Help Available | Yes |
| Mon - Fri: Twenty Four Hours Sat: 12:00 AM to 9:45 PM Sun: 7:00 AM to 12:00 AM |
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Staff Help Available Note: Monday to Friday 00:00 to 23:59 (24 hours) Saturday 00:01 to 21:45 Sunday 07:00 to 00:00 |
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Live departures & arrivals for Holyhead
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 06:55 | Crewe Platform 1 | 1 | On time |
n/a
|
See details on departure to Crewe | |
| 07:26 | Birmingham International Platform 2 | 2 | On time |
n/a
|
See details on departure to Birmingham International | |
| 08:05 | Cardiff Central via Shrewsbury Platform 2 | 2 | On time |
n/a
|
See details on departure to Cardiff Central via Shrewsbury |
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 08:19 | Crewe Platform 2 | 2 | On time |
n/a
|
See details on departure to Crewe |
Usual seating availability
More info-
Many seats available
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Plenty of seats available
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Some seats available
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Only a few seats available
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Standing room only
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n/aData unavailable
Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk