Holyhead

Address

Holyhead station
Station Approach
London Road
LL65 2BT

Ticket office

Mon - Fri:	6:10 AM to 7:10 PM
Sat:	6:10 AM to 7:10 PM
Sun:	10:30 AM to 5:00 PM

0 Station updates

Station details

General information

Station Operator: AW
Station Code: HHD

Staffing Level: Full Time
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay	No
Oyster Validator	No
Smartcard Issued	No
Smartcard Validator	No

Penalty Fares: Applicable Operators: Southeastern
Oyster Topup	No
Prepurchase Collection	Yes
Smartcard Topup	Yes
Ticket Machine	Yes
Ticket Office Note: Inside the ferry terminal.

Passenger services

Phone number: 03333 211 202 Website: https://www.nationalrail.co.uk/
Lost Property Contact Available	Yes
Customer Services: Contact our Customer Relations team directly via the Transport for Wales Website.

Customer Help Points	No
Customer Help Points Note: Ticket office for advice only.

Station facilities

Atm Machine	Yes
Atm Machine Note: Located on the concourse.
Baby Change	Yes
Seated Area	No
Passenger Information Systems	Yes
Passenger Information Systems Note: Departure Screens,

Shops	Yes
Shops Note: Port shop for gifts, hot and cold drinks, light refreshments to eat in or take away
Station Buffet	Yes
Telephones	No
Toilets	Yes
Toilets Note: The toilets are located within the Ferry Terminal. The National key toilets are located within the Ferry Terminal; these toilets are operated by a radar key.
Waiting Room	No

Car parking

Car parking	Yes

Name: Black Bridge
Operator: Horizon Parking Ltd
Spaces: 35
Car Parking Contact Available: No
Phone number: 0344 7707070
Website: https://www.nationalrail.co.uk/
Accessible Car Park Equipment: Yes
Accessible Spaces: 4

Cycling

Cycle Storage Availability	Yes
Sheltered: Yes Spaces: 12 Type: Stands Location: Cycle parking on Holyhead station is in two locations 4 Sheffield stands offering parking for up to eight bicycles are sited on Platform 3. 2 Sheffield Stands offering parking for up to four bicycles are sited on Platform 2

Cycle Storage Availability

Sheltered: Yes
Spaces: 12
Type: Stands
Location:

Cycle parking on Holyhead station is in two locations 4 Sheffield stands offering parking for up to eight bicycles are sited on Platform 3.

2 Sheffield Stands offering parking for up to four bicycles are sited on Platform 2

Cycle Storage CCTV	Yes

Other transport

Location for Rail Replacement Services	Yes
Location For Rail Replacement Service Note: The rail replacement bus stop is on the access road to Holyhead Port
Taxi Rank	Yes
Taxi Rank Note: Taxi rank on access road to ferry terminal.

Bus Service	Yes
Bus Service Note: For the nearest bus stop, walk across the footbridge and turn right onto Victoria Road.

Accessibility

Accessible Booking Office Counter	Yes
Induction Loop	Yes
Accessible Public Telephones	No
Accessible Toilets	Yes
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Step Free Access	No
Step Free Access Note: Category B Step free access is via the Celtic Gateway Bridge, the ferry terminal, or via gates on to the platforms either side of Stena House. Transferring between platforms is step-free however distance between ferry terminal and Platform 1 is approximately 200m.

Accessible Taxis	No
Accessible Ticket Machines	Yes
Accessible Ticket Machines Note: The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.
Impaired Mobility Set Down	Yes
Helpline Contact	Yes
03333 211202
Helpline Opening Hours	Yes
Mon - Sun: 8:00 AM to 8:00 PM
Staff Help Available	Yes
Mon - Fri: 24 Hours Sat: 12:00 AM to 9:45 PM Sun: 7:00 AM to 12:00 AM
Staff Help Available Note: Monday to Friday 00:00 to 23:59 (24 hours) Saturday 00:01 to 21:45 Sunday 07:00 to 00:00
Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Live departures & arrivals for Holyhead

Departures

Arrivals

Live arrivals at Holyhead
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability	Train LengthCoaches	further details
02:23	Chester Platform 3	3	On time	n/a		See details on departure to Chester

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

timetables for Holyhead

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