Holyhead Train Station

Address

Holyhead station
Station Approach
London Road
LL65 2BT

Station staff availability

Station staff availability
Mon - Fri	24 Hours
Sat	00:00-21:45
Sun	07:00-00:00

For full accessibility information at Holyhead, view our accessibility info below.

Ticket office availability

Ticket office availability
Mon:	06:10-19:10
Tue:	06:10-19:10
Wed:	06:10-19:10
Thu:	06:10-19:10
Fri:	06:10-19:10
Sat:	06:10-19:10
Sun:	10:30-17:00

0 Station updates

Station details

Accessibility

Station Accessibility
Accessible Booking Office Counter	Yes
Induction Loop	Yes
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes	The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.
Accessible Toilets	Yes	The National key toilets are located within the Ferry Terminal; these toilets are operated by a radar key.
Step Free Access	No	Category B1 Step free access is via the Celtic Gateway Bridge, the ferry terminal, or via gates on to the platforms either side of Stena House. Transferring between platforms is step-free however distance between ferry terminal and Platform 1 is approximately 200m.
Impaired Mobility Set Down	Yes

Getting to and from the station
Accessible Taxis	No

Staff help
Staff Help Available	Yes	Mon - Fri: 24 Hours Sat: 12:00 AM to 9:45 PM Sun: 7:00 AM to 12:00 AM Staff Help Available Note: Monday to Friday 00:00 to 23:59 (24 hours) Saturday 00:01 to 21:45 Sunday 07:00 to 00:00
Assisted Travel	Yes	We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Helpline Contact	Yes	03333 211202
Helpline Opening Hours	Yes	Mon - Sun: 8:00 AM to 8:00 PM
Accessible Public Telephones	No

Station facilities

Atm Machine	Yes	Located on the concourse.
Baby Change	Yes
Seated Area	Yes	There is seating on platform 3. Please note there is no seating on platform 1.
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens,
Shops	Yes	Port shop for gifts, hot and cold drinks, light refreshments to eat in or take away
Station Buffet	Yes
Toilets	Yes	The toilets are located within the Ferry Terminal. The National key toilets are located within the Ferry Terminal; these toilets are operated by a radar key.
CCTV	Yes
Telephones	No
Waiting Room	No

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes
Ticket Office Note		Inside the ferry terminal.

Smartcards
Smartcard Issued	No
Smartcard Validator	No
Smartcard Topup	No

Oyster Pay as you go Information
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No
Oyster Validator	No
Oyster Topup	No

Passenger services

Lost Property Contact Available	Yes	Phone number: 03333 211 202 Website: https://www.nationalrail.co.uk/
Customer Services		Contact our Customer Relations team directly via the Transport for Wales Website.
Ticket Gate	No
Customer Services: Contact our Customer Relations team directly via the Transport for Wales Website.
Customer Help Points	No
Customer Help Points Note: Ticket office for advice only.

Car parking

Car parking	Yes
Name: Black Bridge Operator: Horizon Parking Ltd Spaces: 35 Car Parking Contact Available: No Phone number: 0344 7707070 Website: https://www.nationalrail.co.uk/ Accessible Car Park Equipment: Yes Accessible Spaces: 4

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: Yes Spaces: 12 Type: Stands Location: Cycle parking on Holyhead station is in two locations 4 Sheffield stands offering parking for up to eight bicycles are sited on Platform 3. 2 Sheffield Stands offering parking for up to four bicycles are sited on Platform 2
Cycle Storage CCTV	Yes

Bicycle Storage

Cycle Storage Availability

Yes

Sheltered: Yes
Spaces: 12
Type: Stands
Location:

Cycle parking on Holyhead station is in two locations 4 Sheffield stands offering parking for up to eight bicycles are sited on Platform 3.

2 Sheffield Stands offering parking for up to four bicycles are sited on Platform 2

Cycle Storage CCTV

Yes

Other transport

Location for Rail Replacement Services	Yes	Local bus stop near the station.
Taxi Rank	Yes	Taxi rank on access road to ferry terminal.
Bus Service	Yes	For the nearest bus stop, walk across the footbridge and turn right onto Victoria Road.

General information

Station Operator	AW
Station Code	HHD
Staffing Level	Full Time

Live departures & arrivals for Holyhead

Departures

Arrivals

Live arrivals at Holyhead
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
01:06	Cardiff Central Platform 2	2	On time	n/a
23:32	Crewe Platform 2	2	23:40 8 mins late	n/a
23:50	London Euston Platform 1	1	On time	n/a

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

timetables for Holyhead

No timetables.

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