Heysham Port Train Station

Address

Heysham Port station
off Princess Alexandra Way
Heysham Port
LA3 2XE

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Station staff availability

For full accessibility information at Heysham Port, view our accessibility info below.

Ticket office availability

Unstaffed

0 Station updates

Station details

This station has a very limited train service - generally only one train a day towards Morecambe and Lancaster.

Accessibility

Station Accessibility
Induction Loop	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes
Step Free Access	Yes	Category A Station Access to platform from car park up 6 steps with handrail and through terminal building or up a 15 metre ramp. Mobility Scooters - information about using your scooter at this station can be found here Mobility Scooters \| Travel Information \| Northern
Accessible Booking Office Counter	No
Wheelchairs Available	No
Accessible Toilets	No
Impaired Mobility Set Down	No

Getting to and from the station
Accessible Taxis	No

Staff help
Assisted Travel	Yes	Assistance is provided by the conductor at this station, please wait on the platform for the train to arrive. We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point. Boarding ramps are carried on all of our trains. We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Helpline Contact	Yes	0800 138 5560 text relay 18001 0800 138 5560
Helpline Opening Hours	Yes	Mon - Sun: 24 Hours
Accessible Public Telephones	No
Staff Help Available	No

Station facilities

Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Announcements,
Telephones	Yes
CCTV	No
Atm Machine	No
Baby Change	No
Shops	No
Station Buffet	No
Toilets	No
Waiting Room	No	canopy only

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes

Smartcards
Smartcard Topup	Yes
Smartcard Issued	No
Smartcard Validator	No

Oyster Pay as you go Information
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No
Oyster Validator	No
Oyster Topup	No

Passenger services

Phone number: 08002006060 Website: https://www.nationalrail.co.uk/
Customer Services		08002006060
Lost Property Contact Available	No
Ticket Gate	No
Customer Services: 08002006060
Customer Help Points	No

Car parking

Car parking	No

Cycling

Bicycle Storage
Cycle Storage Availability	No
Cycle Storage CCTV	No

Other transport

Location for Rail Replacement Services	Yes	Rail replacement services pick up/drop off in the car park outside the terminal building. What3words - sometimes.outgrown.singers
Taxi Rank	Yes	https://www.northernrailway.co.uk/tickets/cab4you
Bus Service	Yes	Busline 0871 200 2233
Tube, Overground and Tram links	No

General information

Station Operator	NT
Station Code	HHB
Staffing Level	unstaffed

Live departures & arrivals for Heysham Port

Departures

Arrivals

Live departures for Heysham Port
Due	Destination	Platform	Expected	Usual Seat AvailabilitySeat availability	Air-con	Train LengthCoaches	further details
13:20	Lancaster Platform 1	1	On time	n/a	N/A	2

Lancaster

13:20

Platform

On time

Coaches

Seats

n/a

Air-con

N/A

Live arrivals at Heysham Port
Due	Destination	Platform	Expected	Usual Seat AvailabilitySeat availability	Air-con	Train LengthCoaches	further details
13:13	Lancaster		On time	n/a	N/A	2