Hexham Train Station

Address

Hexham station
Station Road
Hexham
NE46 1EU

Station staff availability

Station staff availability
Mon - Sun	07:00-23:00

For full accessibility information at Hexham, view our accessibility info below.

Ticket office availability

Ticket office availability
Mon:	05:55-23:55
Tue:	05:55-23:55
Wed:	05:55-23:55
Thu:	05:55-23:55
Fri:	05:55-23:55
Sat:	05:55-23:55
Sun:	09:00-21:30

0 Station updates

Station details

Accessibility

Station Accessibility
Induction Loop	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes	Accepts Cash & Cards
Accessible Toilets	Yes	-
Step Free Access	No	Category B Station There is now a Northern team member available from the first train of the day until the last, every day. This means customers can rely on staff being present throughout the station’s operating hours. If you need help crossing the tracks using the barrow crossing, a member of staff will always be on hand to assist. You’ll find our team at the Hexham ticket office, ready to support all customers, including those with accessibility needs. You can also book Passenger Assistance in advance at northernrailway.co.uk/passenger-assist or by calling 0800 138 5560. Northern is committed to making rail travel more accessible and inclusive for everyone. For customers who arrive on platform 1 (Newcastle bound) and need assistance, please use the call button located at the bottom of the stairs, which alerts the ticket office. To find our more about travelling around this station, please see the 360 map click here
Impaired Mobility Set Down	Yes	Step free access from car park to station entrance
Accessible Booking Office Counter	No
Wheelchairs Available	No

Getting to and from the station
Accessible Taxis	No

Staff help
Staff Help Available	Yes	Mon - Sun: 7:00 AM to 11:00 PM Staff Help Available Note: There is now a Northern team member available from the first train of the day until the last, every day.
Assisted Travel	Yes	We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Helpline Contact	Yes	0800 138 5560 text relay 18001 0800 138 5560
Helpline Opening Hours	Yes	Mon - Sun: 24 Hours
Accessible Public Telephones	No

Station facilities

Seated Area	Yes	-
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Arrival Screens, Announcements,
Station Buffet	Yes
CCTV	Yes
Atm Machine	No
Baby Change	No
Baby Change Note: -
Shops	No
Telephones	No
Toilets	No
Toilets Note: The toilets are available when the station is staffed and the Platform Bar is open.
Waiting Room	No	Indoor waiting rooms on each platform

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes
Ticket Office Note		Platform 2

Smartcards
Smartcard Issued	Yes
Smartcard Topup	Yes
Smartcard Validator	No

Oyster Pay as you go Information
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No
Oyster Validator	No
Oyster Topup	No

Passenger services

Phone number: 08002006060 Website: https://www.northernrailway.co.uk/travel/lost-property
Customer Services		Telephone number: 0800 200 60 60
Customer Help Points	Yes
Lost Property Contact Available	No
Ticket Gate	No
Customer Services: Telephone number: 0800 200 60 60

Car parking

Car parking	Yes
Name: Station Car Park Operator: Northern Spaces: 100 Notes: Cash payments use ticket machine Card payments register with RingGo Code 5708 Call 01138090070 or visit www.MyRingGo.com/register Car Parking Contact Available: No Phone number: 0800 200 6060 Website: https://www.nationalrail.co.uk/ Note: Cash payments use ticket machine Card payments register with RingGo Code 5708 Call 01138090070 or visit www.MyRingGo.com/register Accessible Car Park Equipment: Yes Accessible Spaces: 4	Daily Charge: £2.20 Weekly Charge: £8.80 Monthly Charge: £34.00

Yes

Name: Station Car Park
Operator: Northern
Spaces: 100
Notes:

Cash payments use ticket machine

Card payments register with RingGo Code 5708

Call 01138090070 or visit www.MyRingGo.com/register

Car Parking Contact Available: No
Phone number: 0800 200 6060
Website: https://www.nationalrail.co.uk/
Note:

Cash payments use ticket machine

Card payments register with RingGo Code 5708

Call 01138090070 or visit www.MyRingGo.com/register

Accessible Car Park Equipment: Yes
Accessible Spaces: 4

Daily Charge: £2.20
Weekly Charge: £8.80
Monthly Charge: £34.00

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: No Spaces: 4 Type: Lockers Location: Platform 2
Cycle Storage CCTV	Yes

Bicycle Storage

Cycle Storage Availability

Yes

Sheltered: No
Spaces: 4
Type: Lockers
Location:

Platform 2

Cycle Storage CCTV

Yes

Other transport

Location for Rail Replacement Services	Yes	Replacement transport will pick up/drop off at the station front
Bus Service	Yes	Busline 0871 200 2233
Taxi Rank	No
Tube, Overground and Tram links	No

General information

Station Operator	NT
Station Code	HEX
Staffing Level	partTime

Live departures & arrivals for Hexham

Departures

Arrivals

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.