Hexham
Ticket office
Closed now
| Mon - Fri: | 7:20 AM to 5:30 PM |
|---|---|
| Sat: | 8:00 AM to 2:00 PM |
| Sun: | to |
Station details
| Station Operator: NT | |
| Station Code: HEX |
| Staffing Level: partTime | |
| CCTV: Yes |
| Oyster Pre Pay | No |
| Oyster Validator | No |
| Smartcard Issued | Yes |
| Smartcard Validator | No |
| Oyster Topup | No |
| Prepurchase Collection | Yes |
| Smartcard Topup | Yes |
| Ticket Machine | Yes |
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Penalty Fares: Applicable Operators: Northern |
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Ticket Office Note: Platform 2 |
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| Lost Property Contact Available | No |
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Phone number:
08002006060 Website: Go to website |
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Customer Services: 08002006060 |
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| Customer Help Points | Yes |
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Customer Help Points Note: Help available 24 hours a day from help point |
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| Atm Machine | No |
| Baby Change | No |
| Seated Area | Yes |
| Passenger Information Systems | Yes |
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Passenger Information Systems Note: Departure Screens, Announcements, |
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| Shops | No |
| Station Buffet | Yes |
| Telephones (Cards & Coins) | No |
| Toilets | Yes |
| Waiting Room | No |
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Waiting Room Note: Indoor waiting rooms on each platform |
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| Car parking | Yes |
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Name: Station Car Park Operator: Northern Spaces: 100 Annual Charge: N/A Daily Charge: £2.00 Monthly Charge: N/A Off Peak Charge: N/A Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: N/A Weekly Charge: £10.00 |
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| Car Parking Contact Available | No |
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Phone number: 0800 200 6060 Website: Go to website Note: Cash payments use ticket machine Card payments register with RingGo Code 5708 Call 01138090070 or visit www.MyRingGo.com/register |
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| Cycle Storage Availability | Yes |
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Sheltered: No |
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| Cycle Storage CCTV | Yes |
| Location for Rail Replacement Services | Yes |
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Location For Rail Replacement Service Note: Replacement transport will pick up/drop off at the station front |
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| Taxi Rank | No |
| Bus Service | Yes |
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Bus Service Note: Busline 0871 200 2233 |
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| Accessible Booking Office Counter | No |
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Accessible Booking Office Counter Note: staff will come out of the office to assist |
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| Accessible Public Telephones | No |
| Accessible Toilets | No |
| Induction Loop | Yes |
| Wheelchairs Available | Yes |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: Level access to Carlisle platform. There is access to the Newcastle bound platform is via a ramp from the north car park. Access between platforms is available via the barrow crossing, only with assistance from station staff during ticket office opening times. |
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| Accessible Taxis | No |
| Accessible Ticket Machines | Yes |
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Accessible Ticket Machines Note: Accepts Cash & Cards |
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| Impaired Mobility Set Down | Yes |
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Impaired Mobility Set Down Note: Step free access from car park to station entrance |
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| Helpline Contact | Yes |
| 0800 138 5560 text relay 18001 0800 138 5560 | |
| Helpline Opening Hours | Yes |
| Mon - Sun: Twenty Four Hours | |
| Staff Help Available | Yes |
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Assisted Travel: Assistance will be provided by station staff during ticket office opening hours, outside of this the conductor will assist |
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Live departures & arrivals for Hexham
| Due | Destination | Platform | Expected | Train Length | further details |
|---|---|---|---|---|---|
| 06:09 | Middlesbrough Platform 2 | 2 | On time | See details on departure to Middlesbrough | |
| 06:24 | Carlisle Platform 2 | 2 | On time | See details on departure to Carlisle | |
| 06:52 | Nunthorpe Platform 1 | 1 | On time | coaches | See details on departure to Nunthorpe |
| Due | Destination | Platform | Expected | Train Length | further details |
|---|---|---|---|---|---|
| 06:23 | Newcastle Platform 2 | 2 | On time | See details on departure to Newcastle | |
| 06:52 | Carlisle Platform 1 | 1 | On time | coaches | See details on departure to Carlisle |