Heswall Train Station

Address

Heswall station
off Pullman Close
Heswall
CH60 1YW

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Station staff availability

For full accessibility information at Heswall, view our accessibility info below.

Ticket office availability

Unstaffed

0 Station updates

Station details

Accessibility

Station Accessibility
Ramp For Train Access	Yes
Step Free Access	No	Category B1 Step free access to Platform 1 (to Bidston) via a ramp from the car park with a steep gradient. Step free access to Platform 2 (to Wrexham) via the subway and ramp with a steep gradient. Ramps, subway and car park can also be accessed via footpath near railway bridge off A5137 Brimstage Road
Impaired Mobility Set Down	Yes
Accessible Booking Office Counter	No
Induction Loop	No
Wheelchairs Available	No
Accessible Ticket Machines	No
Accessible Toilets	No

Getting to and from the station
Accessible Taxis	No

Staff help
Assisted Travel	Yes	We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Helpline Contact	Yes	03333 211202
Helpline Opening Hours	Yes	Mon - Sun: 8:00 AM to 8:00 PM
Accessible Public Telephones	No
Staff Help Available	No

Station facilities

Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Announcements,
CCTV	No
Atm Machine	No
Baby Change	No
Shops	No
Station Buffet	No
Telephones	No
Toilets	No
Waiting Room	No

Ticket buying & collection

Ticket office availability
Ticket Machine	No

Smartcards
Smartcard Issued	No
Smartcard Validator	No
Smartcard Topup	No

Oyster Pay as you go Information
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No
Oyster Validator	No
Oyster Topup	No
Prepurchase Collection	No

Passenger services

Lost Property Contact Available	Yes	Phone number: 03333 211 202 Website: https://www.nationalrail.co.uk/
Customer Services		Contact our Customer Relations team directly via the Transport for Wales Website.
Ticket Gate	No
Customer Services: Contact our Customer Relations team directly via the Transport for Wales Website.
Customer Help Points	No

Car parking

Car parking	Yes
Name: Station Car Park Operator: Transport for Wales Spaces: 10 Car Parking Contact Available: No Phone number: 03333211202 Website: https://www.nationalrail.co.uk/ Accessible Car Park Equipment: Yes

Cycling

Bicycle Storage
Cycle Storage Availability	No
Cycle Storage CCTV	No

Other transport

Location for Rail Replacement Services	Yes	The rail replacement bus stop is a local bus stop near the station. On A5137 Brimstage Road, at the entrance to Brimstage Green.
Bus Service	Yes	The nearest bus stops are located outside the station car park.
Taxi Rank	No
Tube, Overground and Tram links	No

General information

Station Operator	AW
Station Code	HSW
Staffing Level	unstaffed

Live departures & arrivals for Heswall

Departures

Arrivals

Live departures for Heswall
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
18:56	Wrexham General Platform 2	2	19:06 10 mins late	n/a
19:13	Bidston Platform 1	1	On time	n/a
19:43	Wrexham Central Platform 2	2	On time	n/a
20:30	Bidston Platform 1	1	20:36 6 mins late	n/a

Live arrivals at Heswall
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
18:56	Bidston Platform 2	2	19:05 9 mins late	n/a
19:11	Wrexham Central Platform 1	1	On time	n/a
19:43	Bidston Platform 2	2	On time	n/a
20:30	Wrexham General Platform 1	1	20:36 6 mins late	n/a

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.