Herne Hill
Ticket office
Closed now
| Mon - Fri: | 6:10 AM to 7:40 PM |
|---|---|
| Sat: | 6:30 AM to 7:40 PM |
| Sun: | 8:10 AM to 5:40 PM |
Station details
| Station Operator: SE | |
| Station Code: HNH |
| Staffing Level: Full Time | |
| CCTV: Yes |
| True | Oyster Pre Pay |
| True | Oyster Validator |
| True | Smartcard Issued |
| True | Smartcard Validator |
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Travelcard: Zone 2/3 |
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Oyster Comments: Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self-service ticket machine(s) |
| True | Oyster Topup |
| True | Prepurchase Collection |
| True | Smartcard Topup |
| True | Ticket Machine |
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Penalty Fares: Applicable Operators: Southeastern |
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Ticket Office Note: On way in to access trains in the booking hall |
| False> | Lost Property Contact Available |
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Phone number:
0345 322 7021 Website: Go to website |
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Customer Services: This station has Secure station accreditation - For more information contact 0345 322 7021 |
| True | Customer Help Points |
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Customer Help Points Note: On platform |
| True> | Atm Machine |
| True | Baby Change |
| True | Seated Area |
| True | Passenger Information Systems |
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Passenger Information Systems Note: Departure Screens, Announcements, |
| True | Shops |
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Shops Note: Homemade Ice Cream in the booking hall. Homewares shop next to the entrance. |
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| True | Station Buffet |
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Station Buffet Note: Coffee shop in the booking hall also Coffee shop on platform 1/2. |
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| False | Telephones (Cards & Coins) |
| True | Toilets |
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Toilets Note: Platforms 1/2 and 3/4 - Available during staffing hours |
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| False | Waiting Room |
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Waiting Room Note: on platforms 1/2 and 3/4 |
| false | Car parking |
| True | Cycle Storage Availability |
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Sheltered: Yes |
| False | Cycle Storage CCTV |
| True | Location for Rail Replacement Services |
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Location For Rail Replacement Service Note: Bus stop N on Dulwich Road |
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| False | Taxi Rank |
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| True | Bus Service |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
| True | Accessible Booking Office Counter |
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Accessible Booking Office Counter Note: The counter can be raised or lowered to suit all users |
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| False | Accessible Public Telephones |
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Accessible Public Telephones Note: Public telephones are not wheelchair accessible |
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| True | National Key Toilets |
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National Key Toilets Note: Platforms 1/2 & 3/4 - Available during staffing hours |
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| True | Induction Loop |
| True | Wheelchairs Available |
| True | Ramp For Train Access |
| True | Step Free Access |
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Step Free Access Note: This station has step free access to all platforms - Step free access to booking hall via side entrance. Step free access to all platforms and interchange via lifts from subway. Stepped access to platforms via subway. |
| False | Accessible Taxis |
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Accessible Taxis Note: Accessible taxis are available to book |
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| True | Accessible Ticket Machines |
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Accessible Ticket Machines Note: booking hall/ subway |
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| True | Impaired Mobility Set Down |
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Impaired Mobility Set Down Note: Limited time parking and on public highway |
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| True | Helpline Contact |
| 0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524 | |
| Helpline Contact Note: *Helpline closed on Christmas Day |