Ticket buying & collection
On way in to access trains in the booking hall
This station has Secure station accreditation - For more information contact 0345 322 7021
Homemade Ice Cream in the booking hall. Homewares shop next to the entrance.
Coffee shop in the booking hall also Coffee shop on platform 1/2 also Selecta vending machines the platforms
Platforms 1/2 and 3/4 - Available during staffing hours
Heated waiting room on platforms 1/2 and 3/4 Only available when staff present
front of station and subway
Bus stop N on Dulwich Road (what 3 words: send.refers.gums)
Information to plan your onward journey is available in a printable format here
The counter can be raised or lowered to suit all users
Public telephones are not wheelchair accessible
Platforms 1/2 & 3/4 - Available during staffing hours
Category A. This station has step free access to all platforms - Step free access to booking hall via side entrance. Step free access to all platforms and interchange via lifts from subway. Stepped access to platforms via subway.
Accessible taxis are available to book
booking hall/ subway
Limited time parking and on public highway
0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
*Helpline closed on Christmas Day
Saturday 24 hours
Sunday 24 hours
Assistance navigating through the station and getting on and off trains (by ramp if required) is available during station staffing hours (see Staff Help available times) . You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. There are no staff on the trains that call at this station that can assist. The meeting point for assisted travel is the ticket office or you can use the help point.Where staff are not available at the station to assist, we now have a mobile Assistance Team who can be deployed to stations This can be arranged in advance by booking through Customer Services or by using the Help Point on the station (although inevitably there will be a delay if not booked in advance) - alternatively a taxi can be arranged, at no additional cost, to convey you to the nearest station where you can be assisted further.
The information in this document was generated 2/23/2024 4:42:08 PM