Hereford
Ticket office
Closed now
Station details
| Station Operator: AW | |
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| Station Code: HFD |
| Staffing Level: partTime | |
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| CCTV: Yes |
| Oyster Pre Pay | No |
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| Oyster Validator | No |
| Smartcard Issued | No |
| Smartcard Validator | No |
| Oyster Topup | No |
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| Prepurchase Collection | Yes |
| Smartcard Topup | Yes |
| Ticket Machine | Yes |
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Penalty Fares: Applicable Operators: Great Western Railway, West Midlands Trains |
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Ticket Office Note: The ticket office is inside the station building. |
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| Lost Property Contact Available | Yes |
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Phone number:
03333 211 202 Website: Go to website |
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| Ticket Gate | Yes |
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Customer Services: Contact our Customer Relations team directly via the Transport for Wales Website. |
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| Customer Help Points | Yes |
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| Atm Machine | No |
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| Baby Change | Yes |
| Seated Area | No |
| Passenger Information Systems | Yes |
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Passenger Information Systems Note: Departure Screens, Announcements, Arrival Screens, |
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| Shops | No |
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| Station Buffet | Yes |
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Station Buffet Note: Café |
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| Telephones (Coins) | Yes |
| Toilets | Yes |
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Toilets Note: The toilets are located on Platform 3. The National key toilets are located on Platform 3; these toilets are operated by a radar key. The National key toilets are only available during Ticket Office opening hours. |
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| Waiting Room | No |
| Car parking | Yes |
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Name: Main Car Park Operator: National Car Parks Ltd Spaces: 175 Annual Charge: N/A Daily Charge: N/A Monthly Charge: N/A Off Peak Charge: N/A Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: N/A Weekly Charge: N/A |
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| Car Parking Contact Available | No |
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Phone number: 08450 507 080 Website: Go to website Note: Visit www.ncp.co.uk for parking prices. |
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| Cycle Storage Availability | Yes |
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Sheltered: Yes Limited cycle stands are available in the car park, adjacent to the bus shelter. |
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| Cycle Storage CCTV | Yes |
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| Location for Rail Replacement Services | Yes |
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Location For Rail Replacement Service Note: Rail replacement services depart from the station car park, unless otherwise stated on the station poster boards. |
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| Taxi Rank | Yes |
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Taxi Rank Note: Taxi rank in the station car park, adjacent to the station building. |
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| Bus Service | No |
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| Accessible Booking Office Counter | Yes |
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Accessible Booking Office Counter Note: A low level counter is available at the Ticket Office. |
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| Accessible Public Telephones | No |
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Accessible Public Telephones Note: The pay phone (coins only) is available for use on platform 3. |
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| Accessible Toilets | Yes |
| Induction Loop | Yes |
| Wheelchairs Available | Yes |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: Category B. Step free access through the ticket hall to Platform 3 and 4. A footbridge lifts connects Platforms 1 and 2. |
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| Accessible Taxis | No |
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Accessible Taxis Note: Available from the taxi rank. |
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| Accessible Ticket Machines | Yes |
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Accessible Ticket Machines Note: The ticket machine(s) take cash, and major debit and credit cards. The ticket machines are only accessible during ticket office opening hours. |
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| Impaired Mobility Set Down | Yes |
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Impaired Mobility Set Down Note: Set down and pick up in the station car park, adjacent to the station building. |
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| Helpline Contact | Yes |
| 03333 211202 | |
| Helpline Opening Hours | Yes |
| Mon - Sun: 8:00 AM to 8:00 PM | |
| Staff Help Available | Yes |
| Mon: 6:00 AM to 10:00 PM Tue: 6:00 AM to 10:00 PM Wed: 6:00 AM to 10:00 PM Thu: 6:00 AM to 10:00 PM Fri: 6:00 AM to 10:00 PM Sat: 6:00 AM to 10:00 PM Sun: 9:00 AM to 10:00 PM |
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Staff Help Available Note: Assistance will be provided by station staff during opening hours. Outside of opening hours, Assistance will be provided by the Conductor on the train. |
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Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
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Live departures & arrivals for Hereford
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 04:32 | Cardiff Central Platform 1 | 1 | On time |
n/a
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See details on departure to Cardiff Central | |
| 04:49 | London Paddington Platform 3 | 3 | On time |
n/a
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See details on departure to London Paddington | |
| 05:23 | London Paddington Platform 3 | 3 | On time |
n/a
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See details on departure to London Paddington | |
| 05:47 | Manchester Piccadilly via Shrewsbury Platform 3 | 3 | On time |
n/a
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See details on departure to Manchester Piccadilly via Shrewsbury |
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 05:47 | Cardiff Central Platform 3 | 3 | On time |
n/a
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See details on departure to Cardiff Central |
Usual seating availability
More info-
Many seats available
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Plenty of seats available
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Some seats available
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Only a few seats available
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Standing room only
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n/aData unavailable
Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk