Hensall
Ticket office
Closed now
Station details
| Station Operator: NT | |
| Station Code: HEL |
| Staffing Level: unstaffed | |
| CCTV: No |
| Oyster Pre Pay | No |
| Oyster Validator | No |
| Smartcard Issued | No |
| Smartcard Validator | No |
| Oyster Topup | No |
| Prepurchase Collection | No |
| Smartcard Topup | No |
| Ticket Machine | No |
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Penalty Fares: Applicable Operators: Northern |
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| Lost Property Contact Available | No |
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Phone number:
08002006060 Website: Go to website |
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Customer Services: 08002006060 |
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| Customer Help Points | Yes |
| Atm Machine | No |
| Baby Change | No |
| Seated Area | Yes |
| Passenger Information Systems | Yes |
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Passenger Information Systems Note: |
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| Shops | No |
| Station Buffet | No |
| Telephones (Cards & Coins) | Yes |
| Toilets | No |
| Waiting Room | No |
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Waiting Room Note: There is a waiting room available on the Leeds bound platform. There is a shelter available on the Goole line. |
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| Car parking | No |
| Cycle Storage Availability | No |
| Cycle Storage CCTV | Yes |
| Location for Rail Replacement Services | Yes |
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Location For Rail Replacement Service Note: Replacement transport will pick up/drop off adjacent to the level crossing (minibus only). |
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| Taxi Rank | No |
| Bus Service | Yes |
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Bus Service Note: There is a bus stop located close to the station. Busline 0871 |
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| Accessible Booking Office Counter | No |
| Accessible Public Telephones | No |
| Accessible Toilets | No |
| Induction Loop | Yes |
| Wheelchairs Available | No |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: Station is unstaffed. There is a barrow crossing onto the Leeds or Goole bound platform and there is also road access onto the Goole bound platform. Therefore both platforms are accessible. However, wheelchair bound customers cannot use this station as there are problems with unit strengthening on the line. |
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| Accessible Taxis | No |
| Accessible Ticket Machines | No |
| Impaired Mobility Set Down | No |
| Helpline Contact | Yes |
| 0800 138 5560 text relay 18001 0800 138 5560 | |
| Helpline Opening Hours | Yes |
| Mon - Sun: Twenty Four Hours | |
| Staff Help Available | No |
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Assisted Travel: Unstaffed station. If you need help getting on or off the train please ask the Train Conductor. |
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