Heaton Chapel

Address

Heaton Chapel station
Heaton Moor Road
Heaton Chapel
SK4 4NX

Ticket office

Mon - Fri:	6:30 AM to 1:00 PM
Sat:	7:30 AM to 2:00 PM
Sun:	9:00 AM to 4:30 PM

0 Station updates

Station details

General information

Station Operator: NT
Station Code: HTC

Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay	No
Oyster Validator	No
Smartcard Issued	Yes
Smartcard Validator	No

Penalty Fares: Applicable Operators: Southeastern
Oyster Topup	No
Prepurchase Collection	Yes
Smartcard Topup	Yes
Ticket Machine	Yes
Ticket Office Note: In the waiting shelter on the Manchester bound platformAccepts card payments only

Passenger services

Phone number: 08002006060 Website: https://www.nationalrail.co.uk/
Lost Property Contact Available	No
Customer Services: 08002006060

Customer Help Points	Yes
Customer Help Points Note: Platforms 1&2

Station facilities

Atm Machine	No
Baby Change	No
Seated Area	Yes
Passenger Information Systems	Yes
Passenger Information Systems Note: Departure Screens, Announcements,

Shops	No
Station Buffet	No
Telephones	No
Toilets	No
Waiting Room	No
Waiting Room Note: shelters only

Car parking

Car parking	No

Cycling

Cycle Storage Availability	Yes
Sheltered: No Spaces: 25 Type: Lockers,Stands Location: Platform 1 & 2 Note: 5 cycle lockers and 20 cycle stand parking spaces

Cycle Storage Availability

Sheltered: No
Spaces: 25
Type: Lockers,Stands
Location:

Platform 1 & 2

Note:

5 cycle lockers and 20 cycle stand parking spaces

Cycle Storage CCTV	No

Other transport

Location for Rail Replacement Services	Yes
Location For Rail Replacement Service Note: Replacement transport to Stockport will call at the bus stop on Wellington Road North adjacent to Brook Road Replacement transport to Manchester will call at the bus stop on Wellington Road North by the junction with Claremont Avenue.
Taxi Rank	Yes
Taxi Rank Note: https://www.northernrailway.co.uk/tickets/cab4you

Bus Service	Yes
Bus Service Note: On both sides of Heaton Moor Road for buses to Manchester, Stockport or Reddish. Busline 0871 200 2233

Accessibility

Accessible Booking Office Counter	Yes
Accessible Booking Office Counter Note: Ticket office staff make every effort to provide the assistance that disabled passengers require.
Induction Loop	Yes
Accessible Public Telephones	No
Accessible Toilets	No
Wheelchairs Available	No
Ramp For Train Access	Yes
Step Free Access	No
Step Free Access Note: Category B Station Scooter Friendly Station Please note there are no tactile pavings at this station Services towards Manchester (platform 2) : From Heaton Moor Road, up 1 step into the ticket hall, turn right down 18 steps and then a further 25 steps onto the platform. When the ticket hall is closed use the entrance on Tatton Road North (30 paces from the junction of Heaton Moor Road) down a ramp (63 paces, 1:7 slope) onto the platform. Services towards Stockport (platform 1) : Either use the entrance at the junction of Heaton Moor Road and Edgerton Road North, through a 5ft wide gate and down 41 steps onto the platform, or level access is available 200 paces down Edgerton Road North from Heaton Moor Road along a ramp (26 paces, 1:7 slope) onto the platform To find our more about travelling around this station, please see the 360 map click here

Accessible Taxis	No
Accessible Ticket Machines	No
Impaired Mobility Set Down	No
Impaired Mobility Set Down Note: No designated area is provided. Street set down only available.
Helpline Contact	Yes
0800 138 5560 text relay 18001 0800 138 5560
Helpline Opening Hours	Yes
Mon - Sun: 24 Hours
Staff Help Available	Yes
Mon - Fri: 6:05 AM to 6:30 PM Sat: 7:00 AM to 6:30 PM Sun: 9:10 AM to 4:30 PM
Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Live departures & arrivals for Heaton Chapel

Departures

Arrivals

Live departures for Heaton Chapel
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability	further details
22:31	Manchester Piccadilly Platform 2	2	22:33 2 mins late	n/a	See details on departure to Manchester Piccadilly
22:38	Manchester Piccadilly Platform 2	2	On time	n/a	See details on departure to Manchester Piccadilly
22:50	Manchester Piccadilly Platform 2	2	On time	n/a	See details on departure to Manchester Piccadilly
23:12	Alderley Edge Platform 1	1	On time	n/a	See details on departure to Alderley Edge
23:32	Stockport Platform 1	1	On time	n/a	See details on departure to Stockport
23:56	Crewe			n/a	See details on departure to Crewe

Live arrivals at Heaton Chapel
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability	further details
22:31	Crewe Platform 2	2	22:32 1 min late	n/a	See details on departure to Crewe
22:37	Hazel Grove Platform 2	2	On time	n/a	See details on departure to Hazel Grove
22:50	Buxton Platform 2	2	On time	n/a	See details on departure to Buxton
23:11	Manchester Piccadilly Platform 1	1	On time	n/a	See details on departure to Manchester Piccadilly
23:32	Manchester Piccadilly Platform 1	1	On time	n/a	See details on departure to Manchester Piccadilly
23:56	Manchester Piccadilly			n/a	See details on departure to Manchester Piccadilly

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

timetables for Heaton Chapel

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