Heathrow Terminal 5 (Rail Station Only)
Ticket office
Open now
| Mon - Sun: | 5:00 AM to 11:59 PM |
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Station details
| Station Operator: HX | |
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| Station Code: HWV |
| Staffing Level: Full Time | |
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| CCTV: Yes |
| Oyster Pre Pay | No |
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| Oyster Validator | No |
| Smartcard Issued | No |
| Smartcard Validator | No |
| Oyster Topup | No |
|---|---|
| Prepurchase Collection | Yes |
| Smartcard Topup | No |
| Ticket Machine | Yes |
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Ticket Office Note: Various locations around station |
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| Lost Property Contact Available | Yes |
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Website: Go to website |
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| Customer Help Points | Yes |
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| Atm Machine | No |
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| Baby Change | No |
| Seated Area | No |
| Passenger Information Systems | Yes |
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Passenger Information Systems Note: |
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| Shops | No |
|---|---|
| Station Buffet | No |
| Telephones (Cards & Coins) | No |
| Toilets | No |
| Waiting Room | Yes |
| Car parking | No |
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| Cycle Storage Availability | No |
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| Cycle Storage CCTV | No |
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| Location for Rail Replacement Services | Yes |
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| Taxi Rank | No |
| Bus Service | Yes |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
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| Accessible Booking Office Counter | No |
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| Accessible Public Telephones | No |
| Accessible Toilets | No |
| Induction Loop | Yes |
| Wheelchairs Available | Yes |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: Level access to platforms, lifts to airport facilities. Ticket Office is step free. Wheelchair users can board trains with ease as the platforms are level with the trains. |
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| Accessible Taxis | No |
|---|---|
| Accessible Ticket Machines | Yes |
| Impaired Mobility Set Down | No |
| Helpline Contact | Yes |
| 0800 197 1329 | |
| Staff Help Available | Yes |
| Mon - Fri: 5:00 AM to 12:00 AM Sat: 5:00 AM to 12:00 AM Sun: 5:00 AM to 12:00 AM |
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Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
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Live departures & arrivals for Heathrow Terminal 5 (Rail Station Only)
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 16:57 | London Paddington Platform | On time |
n/a
|
See details on departure to London Paddington | ||
| 17:01 | London Paddington Platform | On time |
n/a
|
See details on departure to London Paddington | ||
| 17:12 | London Paddington Platform | On time |
n/a
|
See details on departure to London Paddington | ||
| 17:27 | London Paddington Platform | On time |
n/a
|
See details on departure to London Paddington | ||
| 17:31 | London Paddington Platform | On time |
n/a
|
See details on departure to London Paddington | ||
| 17:42 | London Paddington Platform | On time |
n/a
|
See details on departure to London Paddington | ||
| 17:57 | London Paddington Platform | On time |
n/a
|
See details on departure to London Paddington | ||
| 18:01 | London Paddington Platform | On time |
n/a
|
See details on departure to London Paddington | ||
| 18:12 | London Paddington Platform | On time |
n/a
|
See details on departure to London Paddington | ||
| 18:27 | London Paddington Platform | On time |
n/a
|
See details on departure to London Paddington |
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 16:46 | London Paddington Platform | On time |
n/a
|
See details on departure to London Paddington | ||
| 17:01 | London Paddington Platform | On time |
n/a
|
See details on departure to London Paddington | ||
| 17:10 | London Paddington Platform | On time |
n/a
|
See details on departure to London Paddington | ||
| 17:16 | London Paddington Platform | On time |
n/a
|
See details on departure to London Paddington | ||
| 17:31 | London Paddington Platform | On time |
n/a
|
See details on departure to London Paddington | ||
| 17:40 | London Paddington Platform | On time |
n/a
|
See details on departure to London Paddington | ||
| 17:46 | London Paddington Platform | On time |
n/a
|
See details on departure to London Paddington | ||
| 18:01 | London Paddington Platform | On time |
n/a
|
See details on departure to London Paddington | ||
| 18:10 | London Paddington Platform | On time |
n/a
|
See details on departure to London Paddington | ||
| 18:16 | London Paddington Platform | On time |
n/a
|
See details on departure to London Paddington |
Usual seating availability
More info-
Many seats available
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Plenty of seats available
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Some seats available
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Only a few seats available
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Standing room only
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n/aData unavailable
Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk